Bought my dream truck from Swanson in August, within a month had warning lights come on have had new DPF exhaust, new nox sensor , new add blue injector……… still not working still warning lights on, they have had the vehicle 4 months out of the 15 I’ve owned it and still haven’t sorted the problem. Such a shame that these sort of people are allowed to operate . I hope Kama will put this right as I think they certainly aren’t going to ………,

Used car purchased. Over three months six intermittent faults (on recovery truck three times). This dealer will not accept the Consumer Rights Act 2015

This was the first time I have purchased a car online from outside my area. I found exactly what I was looking for but was a little dubious because the car was in Devon and I was in Kent. Fortunately Mike and Victoria from Ford Swanson Motor Company were incredibly helpful and proactive with my enquiry, making me feel secure enough to make the purchase and arrange to have the car transported to me for a reasonable price. My new car arrived this morning in great condition with all of the necessary paperwork. I am very happy with the service received.

I've always found Swansons to be helpful and quick to respond from a flat battery needing a jump start when they sent an engineer to my home (at no charge). to carrying out a service in a timely fashion. always make you feel that you matter to their business. Not forgetting the free Recovery with your service makes it good value.

DO NOT USE THIS COMPANY - THEY ARE FRAUDSTERS!! I have reported them to DVSA, VOSA, Trading Standards, Ford, FSA - and this is just the start. They falsely informed me my car needed work to pass the Mot that it did not need. The staff are rude, ignorant and disrespectful. The technicians are incompetent and dishnonest. They do not reply to messages. They will ransack your vehicle and leave it parked in a hazardous location. But they will soon find themselves in court! If you deal with this company you will regret it!

Purchased a car which after 14 months developed an air bag fault. It was allegedly fixed but fault came back not once but twice. They were unable to fix the fault and I was made to feel a burden to them in the end. I still have the email from a so called customer service manager worded very unprofessionally. Paid over £150 in diagnostics which still didn’t resolve issue. All I wanted was to travel with my family in a safe car. £20,000 surely gives you that right, wrong! Swanson in the end we’re not interested in that what so ever and in the end tried to lose the paperwork with took over 7 days to find. Took the fault to a local independent who have fixed the problem and were also shocked at my experience. Would not recommend this company to anyone from my experiences and wouldn’t want anyone to go through what I have been through. Look elsewhere!!