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41 reviews from our car dealer reviews community
Leave a review for Swansway Honda Bolton
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41 reviews from our car dealer reviews community

Leave a review for Swansway Honda Bolton
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"Oliva did a great job"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It’s my mum’s car, and she’s getting on well with it. I’m just waiting for a part to arrive, but when I went to enquire about getting it ordered, I pulled around the back, and there was no messing around with booking an appointment or asking me to come back. The gentleman took a look, figured it out, and got it ordered straight away. Oliva lead the sale. She was very nice, pleasant with my mum, and did a great job.

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Phoenix from Swansway Honda Bolton in response to Oliva did a great job

Good Afternoon David, We are thrilled to hear your mum is enjoying her driving experience. Your comments are gratefully received and we will of course inform the Team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

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"Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm loving my Honda, I've been out in it quite a lot since getting it in July and I've had no problems at all, and the customer service from Chris was brilliant.

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Phoenix from Swansway Honda Bolton in response to Brilliant

Good Afternoon John, Thank you kindly for your 5 star review. Your comments are gratefully received and we will of course inform the Team of this fantastic review. Phoenix - Swansway Motor Group

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"I love the car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the first automatic/hybrid car I've had since passing my test at 17 and it's safe to say it's been brilliant. It's very much still a learning curve but we are leaning as we go and slowly getting used to it. Thank you to the team at Swansway because we caught them off guard when we traded in 2 cars at the same time while we were getting the Honda but they handled the situation perfectly. I've got no complaints and if I had to choose between manual or automatic, I think I would pick automatic every time.

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Phoenix from Swansway Honda Bolton in response to I love the car

Good Afternoon Martin, Thank you for your 5 star review. I am thrilled to hear you are loving your new addition and we trust you are enjoying the driving experience. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

"Exceptional Service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had the pleasure of doing business with Chris Grundy at Honda Bolton, and I must say that the experience exceeded all my expectations. From the moment I walked into the dealership, Chris demonstrated a level of professionalism, knowledge, and genuine enthusiasm that made the entire car-buying process enjoyable. Chris took the time to understand my specific needs and preferences, guiding me through the available options without any pressure. His in-depth knowledge of the Honda lineup was evident, and he patiently answered all my questions, providing valuable insights to help me make an informed decision. What truly stood out was Chris's patience and commitment to ensuring customer satisfaction. He went above and beyond to accommodate my schedule, making the process convenient and stress-free. His attention to detail and willingness to address every concern instilled a sense of confidence in my decision to purchase a vehicle from Honda Bolton. Throughout the negotiation process, Chris demonstrated transparency and honesty, making it clear that his priority was to find the best possible car for me. His dedication to customer service continued even after the sale, as he took the time to follow up and ensure that I was completely satisfied with my new Honda. In addition to Chris's exceptional customer service, the overall atmosphere at Honda Bolton was welcoming, and the entire staff seemed committed to creating a positive experience for customers. In conclusion, I highly recommend Chris Grundy at Honda Bolton to anyone in search of a new vehicle. His professionalism, knowledge, and dedication to customer satisfaction make him an outstanding representative for Honda. I am thrilled with my new car and grateful for the outstanding service I received from Chris and the entire team at Honda Bolton. I wouldn't hesitate to do business with Chris again and also I would love for Chris to be acknowledged by the managers.

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Sharon from Swansway Honda Bolton in response to Exceptional Service!

Good morning , Thank you so much for taking the time to write this details 5 star review. We have cascaded your kind word to Chris and Senior management so they can acknowledge the amazing customer journey you received. We trust that you are enjoying your new Honda . Sorry for the delay in replying to this review . Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

"New Car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to pick up my new car, everything went as smoothly as expected (it’s not the first time I’ve dealt with Honda dealerships). The car was ready and well prepared, with everything in order. Dealing with all the necessary paperwork was straight forward and clearly and precisely explained to Me. All the cars controls were explained before I drove off, so I knew what was what. Fantastic service from Chris and the team at Swansway Bolton, many thanks. I love the new Civic, lovely to drive and well worth the wait. Than you all once again.

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Jaime Rodgers from Swansway Honda Bolton in response to New Car

Good afternoon David H, Thank you for your recent review. We are delighted to hear that you are enjoying your new Honda Civic and that your customer journey went smoothly and everything was explained to you in great detail by Chris and the team before leaving the dealership. May we also thank you once again for your custom and we look forward to welcoming your back in the future. Jaime Rodgers - Swansway Motor Group

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"Patient and very pleasant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales personnel were very helpful, knowledgable, not pushy with any problems quickly resolved

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Jaime Rodgers from Swansway Honda Bolton in response to Patient and very pleasant

Good Afternoon Eileen, Thank you kindly for your 5 Star Review, we are very pleased to hear that the sales personnel were very helpful and knowledgeable and problems were quickly resolved. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group

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"Easily done friendly staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car is great we both love it my wife wonders why we didn’t opt for an automatic before finding out we had a free service plan for the next 3 years was the icing on the cake.

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Sharon from Swansway Honda Bolton in response to Easily done friendly staff

Good Afternoon Philip, Thank you for your 5 star review. We are delighted you found our team welcoming and your visit went well. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Supportive, patience and extremely pleasant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've never had a Honda before, but I wanted something bigger and more suitable. My Husband was struggling getting in and out the car so we needed something more practical and comfortable. I was recommended a few different Honda models by a friend, but wanted to go and have a look and decide from there. I was allocated to Chris when I went to see the cars and Honda Bolton and I must admit, he is by far the best sales staff I have ever met, I explained to Chris why I needed a bigger and more comfortable vehicle and he suggested this model. I'm very happy with my choice of the HR-V, I very much like it, its highly practical for what we needed, it's nice to drive and there is plenty of room, lovely and spacious, its comfortable for myself driving and my Husband as a passenger too. The over-all service was very good, even after the sale was completed, I went back a couple of times asking things and Chris took his time to go through them with me. He was ever so patient, and supported through the sale. Thank you for delivery above my expectations.

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Sharon from Swansway Honda Bolton in response to Supportive, patience and extremely pleasant

Good Morning Joyce, Thank you for your 5 star review. We are thrilled to hear that you have had an amazing customer journey into the Honda driving experience. I will cascade your kind words to Chris and Senior Management. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Great car and great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm very happy on the whole, a great car purchased and great customer service provided. Chris was very very good and I also dealt with the manager at Bolton Honda he was excellent too, they have looked after me well. I was given a mountain of information about the Honda Jazz and feel its all come in handy whilst I've been getting to grips with the new car.

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Sharon from Swansway Honda Bolton in response to Great car and great service

Good Afternoon David, Thank you for your 5 star review. We are delighted Chris was welcoming and your visit went well. We trust you are enjoying your new Honda Jazz. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Perfect family car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the first time I have ever looked for a car online, I felt there was a risk factor and I felt nervous about buying online with it been such a big purchase. I contacted Swansway Bolton and spoke to one of the salesmen, Chris. Chris was incredibly helpful, he was brilliant. All worries and nerves were eliminated upon the first chat with Chris, and I would feel confident buying online again with Swansway Bolton. He sent me videos of the car, he was walking around it, telling me all about the car, its features, functions etc and he was zooming in on anything he thought was important, it was almost as though I was walking around it myself, I felt very confident in my decision and felt comfortable making the journey to collect the car after seeing the car inside and out in such good detail. If there was any questions I had, Chris was happy to explain everything and run over the finer details. It was a very easy process, streamline and simple. I'm getting to grips with the car now and it is just right for the whole family. I can put the seats down and fit so much in, and the kids are also comfortable with enough space in the back too. Its an all rounder practical car and we are all very pleased with it.

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Sharon from Swansway Honda Bolton in response to Perfect family car

Good afternoon Neil, Thank you for your 5 star review. We are delighted you are enjoying your perfect family Honda. We will cascade your kind words to Chris. Thank you so much for travelling to give us your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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Dealership Information

Swansway Honda Bolton is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Honda models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Honda!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
41 reviews4.9 out of 5 stars — Rated Excellent
Excellent
36
Very Good
5
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Swansway Honda Bolton
    Folds Road
    Bolton
    Lancashire
    BL1 2ST

    Get in touch

    01204 827907
    https://www.swanswaygarages.com/honda/contact-us/bolton/

    Opening times
    Mon 09.00 - 18.30
    Tue 09.00 - 18.30
    Wed 09.00 - 18.30
    Thu 09.00 - 18.30
    Fri 09.00 - 18.30
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Swansway Honda Bolton

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Bolton Honda
    VAT Number: 823 8072 33


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