I was fortunate to be introduced to Shaun at Swansway where I outlined the grief that I had experienced at Carshop and Cazoo. I simply wanted an "old style" dealing where ,you look at my car,I test drive your car,. quick deliberation, settle up, then drive our new car home ! Shaun was a delight to deal with and seemed to fully understand why I hadnt bought a car from Carshop and Cazoo ! Thanks Shaun, we thoroughly enjoyed meeting you, and buying a car from you ! You readily understood our requirements. Audrey, Robert McConnell

I took it in for mot and it took them 2 whole hours to do mot. I went at 2.30pm and left at 4.20pm which was already dark outside so i wouldn't of noticed it. Which then i had my one year old child with me as i am a mother with no childcare! They have caused damaged on my right side panel and changed both of the bolts thinking i would not noticed to cover there notorious tracks! Absolutely disgusting unprofessional and mentally draining!

Today i contacted the dealer to talk about a used car they have in stock, all was going ok ,and then we started to talk about the price,he said make an offer and i did,not a million miles away from the asking and the car sales man just hang up....how RUDE. not even wanting to discuss it any further. RUDE . what an attitude. Don't bother with them.... in my opinion.

Today i contacted the dealer to talk about a used car they have in stock, all was going ok ,and then we started to talk about the price,he said make an offer and i did,not a million miles away from the asking and the car sales man just hang up....how RUDE. not even wanting to discuss it any further. RUDE . what an attitude. Don't bother with them.... in my opinion.

I bought a second hand Seat Ibiza which was advertised as having Bluetooth and air conditioning. When I went to see the car it had no Bluetooth because the portable satnav was missing. I specified that Bluetooth was absolutely essential and I was assured that this would be rectified if I bought the car. When I picked the car up on probably the hottest day of the year I found that the air conditioning was faulty. I cannot imagine what sort orf pre-delivery inspection had been carried out to overlook such a major fault. I had to return the car and drive around in a courtesy car for 3 days before I finally got my car back with operatinal air conditioning. The satnav unit which was supplied has developed a fault after only 5 months and now only works intermittently. Swansway claim that they cannot do anything because the car is out of its 3 month warranty period. If the satnav was a new unit then they should be able to replace it as faulty. I would never buy another car from this dealership.

The salesman shouldn't be working there. He undervalued my car, wouldn't budge on a p/x price and wouldn't compromise on the sales list price either of the vehicle in mind. He was also very rude and very arrogant and clearly thought of his commission first rather than me. He tried to sell me an alternative but wasn't viable. I was considering paying with a credit card and insisted on a 3% handling fee, nowhere in the dealership on the day does it state this in writing. There is no way the cc company charges them 3%. If you pay by cc it gives the buyer extra protection. I walked away and won't ever be going there again under any circumstances. So BUYER BEWARE - you are likely to get a raw deal if you buy from Honda Stockport directly compared to a non Honda reputable dealer.