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I'm loving my new Tiguan! I knew a fair bit about them before purchasing one because my brother has one so I managed to get a good feel for the car long before I made the decision to get one myself. While I was enquiring through, I thought the salesman (Glyenn) was brilliant and he answered any questions I had about the car. It's been great since driving away and I'm happy to give 5*
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Sharon from Wrexham Volkswagen in response to I'm loving it
Good Morning Graham, Thank you so much for your 5 star review. We are delighted to read your kind words for Glenn it is great to hear that because your brother had a Tiguan you made the choice to purchase one for yourself. I will cascade this review to Glenn and Senior Management as they will be thrilled to hear. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
The car I purchased wasn't for myself but for one of my employees and as far as I'm aware everything is going okay. While I was making the purchase I felt Sion was excellent to deal with and the whole process was really smooth.
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Sharon from Wrexham Volkswagen in response to Sion was brillant
Good morning Matthew, Thank you for your 5 star review and for taking the time to visit us in our Wrexham Volkswagen Dealership. We are thrilled Sion and the team made your customer journey with us amazing. We trust your employee is enjoying the vehicle. Thank you for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Absolutely no complaints from me. I got a great Volvo V40 which runs beautifully and has been perfect for my daily commute to work.
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Sharon from Wrexham Volkswagen in response to Runs beautifully
Good Morning Andy, Thank you for your 5 star review. Great to hear you are pleased with your new Volvo V40. Thank you for your custom. Sharon - Swansway Motor Group
Top end of the scale with how happy I am. I've always had bigger cars but on this occasion I decided to downsize to a Polo and although it's smaller, it doesn't feel that much different. Big thanks to Glenn for all his help and it was nice to see him again.
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Sharon from Wrexham Volkswagen in response to Thank you Glenn
Good morning Geoffrey, Thank you so much for your 5 star review. Your comments are helpful to others who will be considering using our dealership. Your time taken to provide this response is gratefully received. Thank you for choosing our dealership and we are delighted you are pleased with your purchase and the service from Glenn. Sharon - Swansway Motor Group
I’ve been getting on really well with my new Volkswagen and couldn’t be more pleased. Although I haven’t had it long, I've already taken it on some good of journeys, including a trip down to London, and it's performed brilliantly. The customer service was smooth and went just as expected. I’ve owned several VWs before, but Sion still kindly offered to go through the controls with me. I was comfortable figuring things out as I go, but his support was appreciated. Overall, I’m really pleased.
Reviewer has confirmed their email address
Sharon from Wrexham Volkswagen in response to Smooth process
Good afternoon Darren, Thank you kindly for your 5 star review. We are delighted to hear that your customer journey with Sion and the team was great. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity to thank you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Very impressed with the service I received at Wrexham Volkswagen. Knowing I don’t use the internet much, Glenn took extra care to explain everything clearly. I also found him to be very honest because he kept his word and sent out an English user manual, as the original was in German, and it arrived today. Truly excellent service!
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Sharon from Wrexham Volkswagen in response to Impressive service
Good afternoon Geoffrey, Thank you kindly for your 4 Star Review. We are delighted to hear that you received first class service with Glenn at Wrexham Volkswagen who listened to your needs and acted accordingly . Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom, we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
I can't remember the salesman name who looked after me, but I was very happy with the service and I found everyone lovely to get along with while I made my purchase. My Golf has been the perfect daily car and I love it! Fingers crossed it stays as it is.
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Sharon from Wrexham Volkswagen in response to Very happy
Good afternoon Awel, Thank you kindly for your 5 Star Review. We are thrilled to read that found your perfect daily car. Your comments are gratefully received and we will of course inform the team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom, we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
This is my first time buying from a main dealership, so I don't have much to compare it to, but the experience has been great. There were no hidden surprises, Glenn gave me all the information I needed and never pressured me to make a decision. Everything has been perfect.
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Sharon from Wrexham Volkswagen in response to Perfect!
Good morning Ewan, Thank you so much for your 5 star review. Your comments are helpful to others who will be considering using our dealership for the first time. Your time taken to provide this response is gratefully received. Thank you for choosing our dealership and we are delighted you are pleased with your purchase and the service from Glenn. Sharon - Swansway Motor Group
I've always driven Volkswagen Golfs, so I knew what to expect, but I still had some questions. Glenn was kind enough to answer them all and went over the pros and cons of the model I was interested in. After a short test drive, I decided to go ahead with it. I got the car in September, and I still love it!
Reviewer has confirmed their email address
Sharon from Wrexham Volkswagen in response to I love it
Good Afternoon Shirley, Thank you for your 5 star review. I am so pleased you were happy with the service you received at our Wrexham Volkswagen Dealership. I will make sure to pass this feedback to Glenn as he will be delighted to hear from you. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
I returned to Wrexham Volkswagen for my new car because of the great experience I had previously. This time, Sion looked after me, and the service was just as brilliant. It's good to know the team doesn't let their standards slip, I couldn't be happier!
Reviewer has confirmed their email address
Sharon from Wrexham Volkswagen in response to Returning customer
Good afternoon Rachel, Thank you for your 5 star review. I am so pleased you were happy with the service you received at our Wrexham Volkswagen Dealership. I will make sure to pass this feedback to Sion as he will be delighted to hear from you. Can we also take this opportunity of thanking you once again for your repeat custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Wrexham Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!
Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership
| Excellent | 58 | |
| Very Good | 3 | |
| Average | 0 | |
| Poor | 1 | |
| Terrible | 2 |
Wrexham Volkswagen
Rhosddu Industrial Estate Main Road
Wrexham
Wrexham Principal Area
LL11 4YL
01978 503517
https://www.swanswaygarages.com/volkswagen/contact-us/wrexham/
| Mon | 09.00 - 19.00 |
| Tue | 09.00 - 19.00 |
| Wed | 09.00 - 19.00 |
| Thu | 09.00 - 19.00 |
| Fri | 09.00 - 19.00 |
| Sat | 09.00 - 17.00 |
| Sun | 10.00 - 16.00 |
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