84% Reviews
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92% Recommend
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64 reviews from our car dealer reviews community
Leave a review for Wrexham Volkswagen
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64 reviews from our car dealer reviews community

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service by all the team, very polite and friendly. I never felt under pressure to make any decisions. Youssef was incredibly helpful from start to finish of purchase. Nothing ever too much trouble and I was always given honest answers to any questions. Youssef is a definitely an asset to the Wrexham team.

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Sharon from Wrexham Volkswagen in response to Great service

Good Morning Lauren, Thank you kindly for your 5 Star Review, we are very pleased to hear that Youssef looked after you and we trust you are enjoying your new vehicle . May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"The easiest transaction "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a lovely Golf down at the Swansway Wrexham VW and I am still not over how well it went! I can not believe how easy and smooth the transaction was when buying a car here, its never been like this anywhere else in the past. The team were so nice to be around and deal with, they all seemed happy to be there, happy to help and very bubbly and welcoming. Places like this really do go above and beyond unlike some other garages. These guys deserve nothing but top marks. I can confidently recommend this amazing dealership to everybody!

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Sharon from Wrexham Volkswagen in response to The easiest transaction

Good Morning, Thank you kindly for your 5 Star Review. We are very pleased to hear that the team looked after you and went above and beyond. We trust you are enjoying your Golf. May we take this opportunity of thanking you for your custom and recommending us to future customers. We look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Delighted "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is running well with the Golf I purchased. I am thoroughly enjoying driving the car, it is absolutely perfect. The service provided by the dealership exceeded my expectations, which is impressive because I used to work for VW & Audi and know their service standards ( which were amazing back then ) but I do actually think the service is better now than what is was back then. I chose the Golf specifically because of the excellent performance of the motor, and I am delighted with it. l as a customer, am more then satisfied and would highly recommend using this VW branch.

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Sharon from Wrexham Volkswagen in response to Delighted

Good Morning Lee, Thank you kindly for your 5 Star Review. We are very pleased to hear that the team have exceeded your expectations. With you being in the industry yourself, it is great to hear we have improved. We trust you are enjoying your Golf, it really is a great choice. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Lovely lovely car :)"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team down at Wexham Volkswagen were super pleasant to deal with and I couldn't fault anything in the slightest. The team were excellent in every way. We absolutely love everything on the Touareg, there's isn't a single thing I don't like! Its LOVLEY!

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Sharon from Wrexham Volkswagen in response to Lovely lovely car :)

Good morning Diane, Thank you kindly for your 5 Star Review. We are very pleased to hear that the team looked after you and you received faultless service. We trust you are enjoying your Touareg. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Out of this world 🚀"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Tiguan from Wrexham Volkswagen has been nothing but reliable and I am whole heartedly satisfied with my purchase. The car is running perfectly and I couldn't be happier. The staff at Wrexham Volkswagen were very helpful and highly attentive. They took the time to explain everything and answered all of my questions with enthusiasm. I am more than pleased with the service I received and would rate it a perfect 10/10, A very good experience.

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Sharon from Wrexham Volkswagen in response to Out of this world 🚀

Good Morning Anthony, Thank you kindly for your 5 Star Review, we are very pleased to hear that the team were helpful and attentive. We trust you are enjoying your new Tiguan. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Spontaneous car buying "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Tiguan is an excellent car, its really good and I am very much enjoying it. On the day we came down we wasn't really looking to buy a car, it was just a quick visit, it turned out that there was 2 models of cars I really liked, Sion gave me all the time in the world, gave us lots of info about the car, we took a look at the car and we couldn't say no. We ended up taking the car away on that day and I have not looked back since. After a few weeks had passed Sion followed up with a nice call to check all was well. I believe this was 5 star service. I am highly impressed!

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Sharon from Wrexham Volkswagen in response to Spontaneous car buying

Good Morning Alan, Thank you kindly for your 5 Star Review, we are very pleased to hear that Sion looked after you and gave you the time and the information to help you decide which Tiguan was right for you. It is great to hear you are enjoying your new vehicle. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"You won't get better service elsewhere"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

4 years I have been involved with this dealership and every time I return the service just keeps on getting better. Sion is the main man who tends to look after me when I come in to purchase a car, he is a gentleman from the word go. I went in around October time and I knew that they didn't have the car I wanted in the show room at the time but after describing everything I was looking for in a car to Sion, he went away and started to look for the perfect spec car for me. He kept in touch the whole time and showed me multiple pictures of different cars that had come in just in case I was interested. Eventually he found me the perfect car, which was the Volkswagen Tiguan, I then went back to the garage to test drive the car and it was exactly what I was looking for. You really can't get better service than you get at this dealership, I will continue to visit this garage in the future.

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Sharon from Wrexham Volkswagen in response to You won't get better service elsewhere

Good Morning Graham, Thank you kindly for your 5 Star Review, we are very pleased to hear that Sion looked after you and found you your perfect Tiguan. We trust you are enjoying your new purchase. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Extremely happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A review based on my recent purchase, a VW T-Cross from Wrexham Volkswagen. Firstly, Sion, the salesman was incredible throughout the whole process and a true credit to the team at VW. Sion was incredibly helpful, friendly, and easy to work with. He answered all my questions, and his professionalism made the entire transaction seamless. I also appreciate the fact that he had a dash cam fitted before collection, which gives me peace of mind. Although I haven't had to rely on it yet, knowing that it is there both in the front and back is reassuring. The car itself is running smoothly, and I am quickly adjusting to the automatic transmission. It has become so convenient that I can't imagine going back to manual driving. One standout feature is the car's ability to park itself, making my daily routine effortless. I no longer have to worry about moving my left foot when coming off my driveway, as the car handles it perfectly. The colour of the car, a vibrant blue, has received compliments from everyone who has seen it, and I must admit that I love it too. Despite having owned silver VW cars for the past 12 or 14 years, I am now drawn to the striking blue. Comparing my experience with Wrexham Volkswagen to that of purchasing my previous car from a different dealership, there is a clear difference. These guys are far superior in terms of professionalism and friendliness. Their showroom environment is inviting, and I must mention that I am quite fond of the coffee they offer. In summary, I am extremely satisfied with my purchase of the VW T-Cross from Wrexham Volkswagen. I highly recommend to anybody who is thinking of buying a new car, you won't regret it.

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Sharon from Wrexham Volkswagen in response to Extremely happy

Good Morning Mike, Thank you kindly for your 5 Star Review, we are very pleased to hear that Sion looked after you and you received great customer service. We trust you are enjoying your VW T- Cross and your are right, the blue is a beautiful colour. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"It was well worth the trip"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After making the long trip up from down south it was really important that the team were very honest and transparent with the car as it was a very long trip. It was Sion who we got in touch with once we saw the car online. We were so pleased to see that he didn't miss any details out about the car and there were no hidden surprises. They were also really accommodating once we arrived as it was horrendous weather, we had our little one with us, but they really looked after us. Big thank you to the team, it was well worth the trip.

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Sharon from Wrexham Volkswagen in response to It was well worth the trip

Good Morning Joe, Thank you for your 5 star review. We are delighted to read you found the team honest and transparent at Wrexham Volkswagen and we really appreciate that you travelled all that distance in bad weather. We trust you are enjoying your new vehicle. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Sound team 👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Joseph was really sound to deal with and he really looked after me. My Golf has been faultless since September.

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Sharon from Wrexham Volkswagen in response to Sound team 👌

Good Morning Samuel, Thank you kindly for your 5 Star Review, we are very pleased to hear that Joseph looked after you and we trust you are enjoying your Golf. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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Dealership Information

Wrexham Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
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Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
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Warranty
Ratings
64 reviews4.7 out of 5 stars — Rated Excellent
Excellent
58
Very Good
3
Average
0
Poor
1
Terrible
2

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    Contact Information

    Address

    Wrexham Volkswagen
    Rhosddu Industrial Estate Main Road
    Wrexham
    Wrexham Principal Area
    LL11 4YL

    Get in touch

    01978 503517
    https://www.swanswaygarages.com/volkswagen/contact-us/wrexham/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Wrexham Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Wrexham Volkswagen
    VAT Number: 823 8072 33


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