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SOLD A DAMAGED CAR - To keep this brief I purchased a used car 4 years old. The previous owner had damaged the rear arch. The car was delivered to me with this damage. The retailer confirmed that they attempted to repair it previously (so not acceptable damage for a customer) They had the damage repaired and had to repaint the panel. Because they have had to repaint the car due to a issue at the point of sale I no longer wanted this car as im sure many others wouldn't its a matter of choice. Sytner BMW in Sheffield have refused to allow me to take the car back to them and confirmed that its acceptable to sell a car with collision damage to a customer. A very dissatisfied customer when they could have just took the car back and I would have purchased an alternative with them at the time. BMW UK AND BMWFIN are now investigating their reasoning why as the return request was made on the 2nd day of owning the car so within the 30 day period. I CAN RECOMMEND COOPER BMW & MARSHALL SHOULD YOU BE IN THE MARKET FOR ONE, unfortunately they did not have the car for me at the time. I will post copies of all emails later should anyone be interested in their very bullish responses.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Sytner Sheffield BMW
Brightside Way
Sheffield
South Yorkshire
S9 2RQ
0114 256 5900
https://www.sytner.co.uk/bmw/dealer-locator/sytner-sheffield/
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