652 reviews from our car dealer reviews community
Leave a review for T2T Car Sales
Leave a review

652 reviews from our car dealer reviews community

Leave a review for T2T Car Sales
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"Unable to score zero "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am providing an update to my husbands review 2 months ago, Alan still has the van, which he has now had for 3 months with no updates. Today Alan has admitted it isn’t a wear and tear issue (after I emailed last night with a final attempt to resolve) and that the engine needs a full replacement. However still will not refund my money. His reasoning is ‘The aim is to have the vehicle back on the road this month IF POSSIBLE’ so I am expected to wait another month and ‘might’ get a repaired van. Please remember he has had the van in his possession for 3 months- his reasoning is that because I threatened legal action it has slowed the process down. To clarify I reported a fault within 4 days; returned the van after 6 weeks because he stalled me at any given opportunity- for example making me have a diagnosis done at my own expense, and paying for the van to be returned to him. Please read all reviews and ensure to check google reviews and take them very seriously.

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ALAN MCNAUGHTON from T2T Car Sales in response to Unable to score zero

This is a customer who has had an issue and has placed bad reviews everywhere including here as I am not telling them what they want to hear. The van broke down after 2k miles we believed something inside the engine snapped. This is covered under the warranty, In the most cases customers simply want the van back fixed with no cost to them. They would have had the van back by this point had they allowed me to do just that. However unfortunately he decided he wanted a full refund and to leave me with the vehicle, a faulty engine and having to pay for it all myself as the warranty would be invalid. He would be entitled to a full refund if it was determined the fault was there when they bought the van in March and he wouldnt be if it was a fault that occurred in June. He then threatened legal action which meant i had to get an engine specialist involved. We then had to book the specilaist wait until he could take it and then he needed to strip the engine to determine exactly what had gone wrong. This all takes takes time and if we hadnt had to do all that the engine would have already been replaced and he would have been back on the road over a month ago. The specialist confirmed yesterday it was a catastrophic failure to do with the pump inside the engine and no ones fault. Therefore the customer is not entitled to a refund hence me having to tell them what they didnt wish to hear and along comes another swathe of bad reviews wherever they can find my name. I am truly sorry this has happened and have done my best to resolve it as timely as possible but the customer has not allowed this to be a timely process. I am hoping we are almost at the end and the customer will have his vehicle back before the month is out should he wish. Regards Alan

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"Easy transaction👍"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had my van for a little while now and I'm happy to report everything is running as expected! I did get a slow puncture recently, but it can't be helped and the van came with a spare tyre, so the issue was quickly resolved. The younger gent looked after me on the day and he was spot on! It was a nice easy transaction from my end.

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ALAN MCNAUGHTON in response to Easy transaction👍

Thanks for taking the time out to let others know of your pleasand experience. Regards Alan

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"Found on Autotrader "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I hadn't heard of this company before hand but but after taking a look online I came across them on Autotrader. Everything went well on the day and I've got no complaints.

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ALAN MCNAUGHTON from T2T Car Sales in response to Found on Autotrader

Many thanks for kind words Alan

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"Great dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

T2T Car Sales has been excellent, especially because I got a great Ford Transit customer. Alan initially handled my enquiries via text but when I visited the dealership, Jamie took care of me in person. Both were really great, and I can't fault them for their professionalism and helpfulness. I actually visited the dealership three times to double-check everything, and I'm glad I did. Initially, I came to look at a different van, but during my third visit, I spotted the Ford Transit, which turned out to be a better deal than the original van. Both times I appreciated Jamie handed the keys to both vans so I could inspect them at my own pace, without feeling rushed.

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ALAN MCNAUGHTON from T2T Car Sales in response to Great dealer

Hi Gary, I will let Jamie know how happy you are he will be delighted. ALAN

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"Everything is grand "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since I went on holiday right after purchasing my Ford Transit Custom, I've only managed to get out in it properly this week and it's been grand. When I was at the dealership I can't remember having any issues with the sales process. If I was in the market for another van then I would happily look at T2T Car Sales site before anywhere else but for now my Ford Transit will do perfectly.

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ALAN MCNAUGHTON from T2T Car Sales in response to Everything is grand

Hi Holly, Many thanks and hope you enjoyed your holiday. Alan

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"My 3rd van from T2T "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My recent van purchase was a Nissan Primstar, which has been superb! I have bought 3 x vans from T2T and the guys always provide me with a great service.

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ALAN MCNAUGHTON from T2T Car Sales in response to My 3rd van from T2T

Thanks John, great to see you back again. Alan

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"Perfect experience! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well worth the trip up from Perth to visit this company. It has been the best buying experience I've had, honestly It was perfect. I can't recommend this company enough. Everything went without any issues on the day and even got a follow up call to see how I was getting on with the van, which was a nice touch 👍

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ALAN MCNAUGHTON from T2T Car Sales in response to Perfect experience!

Richard, it makes it all worthwhile to hear such comments, thanks. Alan

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"Valued as a customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jamie and Alan really made me feel like a valued customer. They were very helpful when answering any and all my questions I threw at them. Everything has been fine with my Peugeot 2008. I took the car on a big drive over the weekend and it performed great.

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ALAN MCNAUGHTON from T2T Car Sales in response to Valued as a customer

Thanks Craig, all customers are valued but I am happy its recognised. Alan

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"I'd recommend people to come here"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've driven my Ford Transit Custom for a little while now since buying it, so I thought I'd given it enough time to write a review. On the day of viewing the Ford Transit it was a nice and relaxing atmosphere because not once did I feel any sort of pressure from any member of the team but they were always on hand to offer any assistance. I took it on a short test drive and that's when I was happy to go ahead with it. I'd recommend people come here.

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"Quick service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

1 month on and I've had no issues with my van so far, so I can't complain. Thank you to the team at T2T for explaining all of the paperwork and pushing everything through quickly.

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Dealership Information

Welcome to T2T Car and van sales. We are a small family business that once specialised in supplying dealers and fleet buyers across the country at trade prices and in 2010 decided to make these vehicles available to the public instead. Being a small family business means we can offer you the attention and personal service you will not get from bigger dealers and we are very grateful to all our customers who put their trust in and choose to buy from us.

With over 30 years experience within the motor trade in the west of Scotland we believe we can offer you a unique non pressured buying experience, with a quality caring after sales back up and without the normal dealers margins, thus making your whole experience much more pleasurable and better value for money.

Here at T2T car and van sales we always have 40-50 vehicles fully prepared and ready for you to view and test drive at your leisure.

I would always recommend you call first to ensure the car is on site and still for sale as our stock changes quickly.

Finance

DO you require used car finance? Then T2T Car & Van Sales can help. We have connections with a variety of lenders so we can get you the best rate finance.

You can complete our online form on our website to get started - the form only takes 2 minutes to complete and we will get back to you the very same day.

We Buy Cars For Cash

Looking just to sell your car? As well as part exchanging we also buy cars for cash. Because we haven't the large overheads of a main dealer, we can offer much more competitive rates for your vehicle. Why not get a free online quote by completing our simple and quick online form on the website.

Our friendly staff are always available at the end of the phone so if you have any questions please feel free to get in touch. 

Deals in: 4x4s, Cars, Minibus, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2010

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
652 reviews4.7 out of 5 stars — Rated Excellent
Excellent
545
Very Good
97
Average
2
Poor
1
Terrible
7

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    Contact Information

    Address

    T2T Car Sales
    99a Blackbyres Road
    Glasgow
    East Renfrewshire
    G78 1TN

    Get in touch

    0141 378 5606
    http://www.t2tcarsales.co.uk

    Opening times
    Mon 09:30 - 17:00
    Tue 09:30 - 17:00
    Wed 09:30 - 17:00
    Thu 09:30 - 17:00
    Fri 09:30 - 17:00
    Sat 09:30 -16:00
    Sun Closed

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    78%
    Percent of reviews responded to by this dealer

    Additional Information About T2T Car Sales

    Company Formed: 2010
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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