21% Reviews
replied to
71% Recommend
to friend


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14 reviews from our car dealer reviews community
Leave a review for T C Harrison Ford Derby
Leave a review

14 reviews from our car dealer reviews community

Leave a review for T C Harrison Ford Derby
Leave a review
"Very poor after sales service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very poor customer after sales service, which was only resolved 6 weeks later after writing to head office. I have since returned this car and bought another from a different Ford dealership. I would not recommend buying from TCHarrison, Ford. It has been a costly, frustrating and time wasting experience dealing with a dealership, who don't care about customers after they have received your money!

Matt from T C Harrison Ford Derby in response to Very poor after sales service

Thanks for taking the time to review TC Harrison and I am sorry we didn't meet your expectations on this occasion. Please send more details of your review to digital@tchgroup.co.uk.

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"T C Harrison in derby"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

T C Harrison Ford in Derby were spot on, there has been a few wee bits and pieces needed doing to the car but nothing major, overall I'm satisfied with the dealership and the car.

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"no need to chase them for information"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

T C Harrison Group Derby were very good at giving me information that I needed and very forthcoming with this, no need to chase them. They knew the car (which was a Peugeot) and the process well and made sure I knew what I needed to know. The car has been faultless and I would recommend them definitely.

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"jon"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car from there x lease site when I got home found there was no mot or service book in the car pack phoned numerous times now and still nearly six months later still not got them .

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Dealership Information

T C Harrison Ford Derby is an Franchise dealership that is based in Derby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews4 out of 5 stars — Rated Very Good
Excellent
10
Very Good
0
Average
1
Poor
1
Terrible
2

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  • Contact Information

    Address

    T C Harrison Ford Derby
    Stadium View
    Derby
    Derby
    DE24 8JH

    Get in touch

    01332 633633
    https://www.tch.co.uk/locations/derby/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    21%
    Percent of reviews responded to by this dealer

    Additional Information About T C Harrison Ford Derby

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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