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23 reviews from our car dealer reviews community
Leave a review for TDI Autos
Leave a review

23 reviews from our car dealer reviews community

Leave a review for TDI Autos
Leave a review
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great Service from the team at TDI Autos, bought a car for my son, really happy with the car and the service we received.

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought another car from tdi autos . Great service as always . Can’t recommend highly enough Thanks

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"Unbelievable TDI Autos "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Mechanic who is working for TDI Autos Romford is a joke as he carried out a service on the breaks of the BMW which i purchased for my daughter ,he subsequently left air in the breaking system and the fluid was very low, when i took the vehicle back to them making a complaint about the breaks being Spongy they told me they had checked them and nothing was wrong and i basically did not know what i was talking about after driving since i was 17 years old ,I also told them about a burning smell and smoke coming from the engine, Subsequently they tried telling me that someone was missusing the clutch and that i might need to replace it at a £1000 cost..I explained to this mechanic there was noting wrong with the clutch and no one was missusing it , I was totally ignored and treated like an idiot., I also found break fluid all over the drives side front wheel . Subsequently i took the BMW to the actual BMW dealship to get the car checked and a safe check done so i left the car in the capable of BMW for the day . The check was done when i returned to the showroom. They had found quite a few issues which was wrong with the Car . Firstly the breaking system had not been bleed correctly and there was air in the System and the fluid was dangerously low, and the breaks had been Sprayed with a cleaner which had not been cleaned off . Secondly the burning smell that was coming from the engine which i thought there maybe a wiring fault ,appon inspection they found that furniture Polish had been Sprayed on the engine cover hench the burning smell and smoke coming from the car . I am not happy in the least to say and will be seeking legal advice as TDI Autos put my daughter's and granddaughters life at risk with faulty breaks which could of failed while driving this vehicle.

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tdi autos in response to Unbelievable TDI Autos

The vehicle in question was a three year old BMW with a registered mileage of 11085 miles at the time of purchase. The vehicle had a main agent service at 9938 miles. The vehicle was returned to us to check a" spongy brake peddle" and an" unidentifiable smell" within a few days of purchase. no mechanical faults were found but we carried out a brake fluid change anyway. We did detect a "clutch burning smell" and felt that the new driver may be keeping her foot resting on the clutch pedal causing it to get hot. We accept that some brake fluid residue may have been left which we apologise for. We do not use" furniture polish" on our engines and have never had a complaint of this nature before.

Paul in response to Unbelievable TDI Autos

BMW specialist technician done a full inspection on the car and it was found to have furniture Polish sprayed onto the engine which was causing the car to smoke and the brakes were not done correctly, and the issue was subsequently rectified by the same specialist technician at BMW Romford who also completed a full service and check on the car where it was discovered that the brake fluid was dangerously low, with brake fluid over the drivers side wheel ,and also the clutch was inspected and no issue found ,

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"Car Sales "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a Kia Picanto on 22/1/ 2021 i can’t praise TDI autos from Romford enough, , as at this time we was in lockdown and the remote buying was the best option the delivery was top notch as i live in Surrey and they in Romford the service was very good from start to Finnish , and just wanted to say thank you to Daniel as he was the one who dealt with the sale , but thanks to the whole team , the car is just right and I’m loving it, Would i recommend this company , no problem at all

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"Great servics and very Helpfull"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Yesterday I Bought A mercedes A180 A M G From TDI Autos the service was really Brilliant And help out with all the paper work I will Definitely Recommend them .

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Today we bought a Nissan micra from TDI Autos, we couldn't be more pleased easy to talk too easy to deal with very good service all round

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"Very good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my daughter a lovely Corsa from TDI at a very good price, weather became cold after 6 months and heated seat was not working. "No problem, bring it in, we'll check it for you". Had coffee next door and they had fixed it before I had finished my drink. Great attitude, great service and a great car. TDI will be my first choice for our next car, they are good people!

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+1 Found this review helpful
"Fiat 500"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

TDI Autos is a lovely family run business and car is sweet if you want a good deal and car this are the people to go to great

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"Best dealer in essex"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my ford Kuga from TDI Autos about three months ago. Thought it was time to thank them for another great deal. This is the second car I have purchased from them and both have exceeded my expectations. Beautifully prepared and great customer service.

"Highly recommend tdi autos"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been buying my cars from TDI autos for over 10 years and I will continue to do so. Nothing is too much trouble for them - the service is brilliant. I wouldn’t go anywhere else for my cars.

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Dealership Information

TDI Autos is an Independent dealership that is based in Romford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Servicing
Used Car Sales
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Ratings
23 reviews4.4 out of 5 stars — Rated Very Good
Excellent
19
Very Good
1
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    TDI Autos
    3-7 The Parade Southend Arterial Road
    Romford
    Greater London
    RM3 0EX

    Get in touch

    01708 344600
    http://www.tdiautos.com

    Opening times

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    Dealership Statistics

    86%
    Would recommend this dealer to family and friends
    13%
    Percent of reviews responded to by this dealer

    Additional Information About TDI Autos

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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