went go get a test drive of a new a3 the first time a car was available but they said they had no salesman available . so i booked an appointment for the next day. when i arrived the car was not there. A car dealership that does not want to sell cars !!!! both salesman i spoke to seemed lazy and dismissive that they wasted my time If you are looking to buy a new car i would try another dealership

Tom at Stockton Audi Branch was very helpful and approachable in assisting us to choose a Audi Q4 etron Sportback and take us for a test drive and helped us understand the car specifications and what the benefits where in choosing a Audi Q4 etron Sportback.

Fantastic customer service from Tom Hunter, Made the whole process very smooth with excellent communication and attention to detail, Many thanks Tom! Five stars ...

Great customer service and advice given by Max today at Teeside Audi, very patient and helpful couldn’t of asked for more

Thanks Tom for showing us our New car very helpfulll brilliant Customer service thanks a million

After buying an Audi TT from Lookers Newcastle repairs were needed in the first year because of normal rear brake wear and tear and Teesside Audi Stockton agreed to make the repairs as they are nearer to our home. A couple of months later the brakes made a noise again. We contacted Teesside Audi to discuss and Steve the service manager rang me back. He arranged for our car to be booked in for a free diagnostic check the next week. Following that check the other side rear brake caliper had now failed, again due to general wear and tear. Steve arranged to have that brake issue repaired at no cost as a goodwill gesture. I rang to thank him for this and he remarked that it was fair to do so following the other work we had very recently paid for on the brakes. I think that this was a very good of him to acknowledge the circumstances from our side and to make the latest repair with no further charge. Our service adviser was Tasha Dodds and thanks to her for her help on the day of the repair. Overall we were very happy with the service we received from Teesside Audi.

Richard provided an excellent service Sorted out all our issues Could not do enough for us

Be careful buying a car from this dealership.Do not believe them Andy Mcamley and manager Gary do not listen to your requirements Car and Insurance wise.The handovers are non existent and the after service the same.

I must commend highly Audi Teesside for their first class customer service. In particular Fiona Williams and Seamus ,the manager, Their efforts and support during a recent service were outstanding and the technician who carried out the service and health check was first class. I would thoroughly recommend Audi Teesside to anyone wishing to purchase and maintain an Audi.