I strongly advise against trusting this dealership. Although they seemed polite and accommodating during the purchase, their after-sales service was a completely different story. I purchased a Citroën from them, and the problems started immediately: Punctured tyre: The car arrived with a punctured tyre. Service issue: A warning light indicated the car needed servicing just one month after purchase. Despite their claim that the car had been serviced before delivery, they admitted they forgot to update the system to reflect this. Even after acknowledging their mistake, they refused to refund me for the unnecessary service I had to pay for. They also refused to pay for the new tyre. This behaviour is dishonest and unacceptable. I feel completely disappointed and would recommend avoiding this dealership at all costs. They do not uphold basic accountability or customer care once the sale is finalised.

I have had the same problems with the dealership for the past two years. Got a van from them back in jan 2022. Within the first 6 months the car broke down with so much problems tried contacting them so many times to speak to the manager and also sent an email to him in october 2022 with zero response and help!! Took it to a local dealer as i am from glasgow twice had to pay an amount of money just so the problems can reoccur a few months later. Took it to the dealership to get it fixed had to drive all the way down there paid an amount again then again the problems came back. Called so many times to complain all they have to say for themselves is its out of warranty we cant do anything and the manager chuckling when told my problems with the car. Avoid this dealership at all costs. They are a joke!!

Had the unfortunate experience of having some warning lights come on mid journey between Southampton and Glasgow, that's ok I'll stop at Telfords just off the M6 when they open at 8:30. Went into the service department, explained my situation, I was mid journey, car was under warranty and could you possibly help me? The answer from the service department was NO fully booked, cars under warranty, still NO we' re too busy. A salesman walked passed laughed and said 'don't worry if you breakdown completely your under warranty ha ha' No empathy with a customer. I did breakdown not long after, RAC to 5 mins to diagnose, 45 mins to fix and get me on my way, that's what you would expect from a main dealer. A huge thanks to the RAC. I would NEVER even think of dealing with this lot ever again. As an employer myself I would have the two service advisers on a written warning for there attitude that morning and I certainly would have a word of advice for the salesman. Bloody Awful

I have experienced terrible service there, inexperienced salesmen who are just focused on a sale. Lots of empty promises. Avoid!