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Visited Templar Cars twice and always welcoming and helpful. No pressure sales, and no follow up calls to sell. Really can not commend them high enough. Great people and great service. Very highly recommended and worth the travel if you are some distance away.
A bit of a strange experience with Templar Cars from my perspective - "sweetbitter" for want of a better word. I purchased a Ford Mondeo 240ps from Templar around a year ago. The car was in fantastic condition and had had quite a lot of work done. After many phone calls, I felt assured that Templar knew what they were doing so went ahead with the purchase. The car was dropped off and my part ex collected, everything went smoothly and I was very happy with my new car. A couple of days later, I was checking things over and noticed the Engine cover and undercover were missing. Rest assured Templar sent me new items and paid the invoice for fitting of the undercover. A few weeks go by and I start to get transmission issues, to cut a long story short, Templar had the issue rectified but I was about £300 out of pocket. Just before the 6 month mark, I reported another issue to Templar, this time it was intermittent and only appeared in damp conditions so it was difficult to diagnose especially with it now being summer - they were pretty uninterested at this point and I felt like I was being fobbed off. As the weather become worse, the problem started happening a lot, I had various diagnosis performed and eventually got to the bottom of the issue. I requested that Templar pay for the repair to which the refused and asked me to communicate with their solicitor! I was bemused as our dealings had been quite friendly up to that point. Overall, I am around £700 out of pocket for the two faults I had on my car. I will be pursuing this further as I do not think it is fair that they treat people this way. TLDR: Very friendly for the first few weeks, if you have any issues towards the end of the "6 month" period you will not be looked after.
Purchased a 12 plate Peugeot from Templar Cars for my son as his first car, was served by Karl who we found very helpful and informative. The vehicle was clean inside and out and a couple of minor defects to bodywork were pointed out at the point of sale. We had a subsequent issue with the air conditioner which Karl resolved quickly and to our satisfaction. Overall we were very satisfied with the vehicle and the service we received, I didn't give 5 stars because I never do.
My honest account of Templar Cars ...this is more related to Karl ..first thing first . Fair play he came out on a sunday to do deal .thanked him for that ..anyhow phoned up for info on car ..got that and done a walk round of car ..to get condition ..got that ..all good sounds great .travelled 186 miles was given reassurance .it won't be wasted journey .great . The reality . Beautiful sunny day .best conditions to view cars .found a lot more issues than info given on walk round . Numerous scratche's .miss alignment of rear bumper . Flat tyre warning . Really filthy inside . So not so great . Still drove nice . So heads up there if travelling . Questioned Karl about tyre .which was obviously punctured .was told it a used car . What sort of reply is that lol . So then I ask give us a few to get a new tyre . Stoned faced no . You can get it fixed . What a guy . He started getting a bit shirty . And he then told me we got 5 min to make up our minds (pressure) . You boys are lucky we quite forgiving .Yeh you got the sale . But not everyone like us . Getting 4 new tyre today .n a deep deep valet . Then off to.honda dealer for a service plan . And to see if honda can polish out scratches .As your warranty as most in the game is not worth the paper it written on . How would karl put it .or Yeh old school.were old school lol . You employed this guy .this should draw your attention .he told me all cars from Ireland are shit . Wow I said well that funny .the car we looking at had Irish plates . What a kettle . This not a personal dig Karl . But as a car sales man . You lack personality . Negotiating skills .honesty . Charisma. You call yourself a people's person . I have dealt with many car sales man who are . But be honest with yourself . You are not one of those . You lack all mentioned above ..not quite sure how you have not had negative reviews . So this one I'm guessing is long overdue . As a potential buyer from templar .you will need to go see car physically to be sure it's a described .or better still find another dealer that can deliver a better service . A more up too date quality of service . And alot more customer friendly ...so for me that's how it was ...thanks guys won't be seeing you again and will not be recomending you to anyone else ..near 8k motor valet your cars man it the least you can do.
I purchased a BMW from Templar Cars in January and I have had no issues with it at all. The car was clean and in good shape and a very reasonable price. The staff were really helpful and friendly and the sale was easy and quick.
Reviewer has confirmed their email address
Purchased a Mercedes SLK from Templar Cars a few weeks ago. Fair price and very helpful when I was asking silly questions. Took delivery and drove home. A couple of faults manifested after driving for a few days. They've owned the problems from minute one and been spot on. I now have the car back and they've gone above and beyond in the process. Very happy with the car but more important, I'm also very happy with Andy at Templar cars. Thanks very much.
Reviewer has confirmed their email address
I am really happy with my Citroen DS3 from Templar Cars! I have had it for a few months now and I have had no issues with it at all. It was clean and matched its online description and it's good value for money. I would recommend.
I love my new car from Templar Cars. I purchased a Seat Leon a few months ago and I have had no problems with it at all. The dealers have been extremely helpful and friendly and the car is very good value for money. i would definitely recommend this dealership.
Reviewer has confirmed their email address
I purchased a Mercedes C Class from here a few months back. The Dealers were very helpful and knowledgeable and up to now I have had no issues with the car! It was a very good price and I am really happy with it. I would definitely recommend Templar Cars to my friends and family.
Reviewer has confirmed their email address
Beware what you wish for with this company. The cars looks gleaming when you arrive. They do not attempt to sell you the car so you make many mistakes whilst looking over the vehicle. When you ask questions they become evasive or in my case you later discover they simply do not tell the whole truth when questioned. Beware of the warranty offered it is almost worthless. I purchased what appeared to be a car in good condition and only just MOTd. Within two weeks we spent just under a £1000 on neccesary repairs to make the car fully roadworthy. Brakes and discs were required to be replaced both back and front along with two heavily rusted and corroded broken springs (how did this pass the MOT) and a rusted shock absorber were all replaced by my garage after inspection of the vehicle. BUYER BEWARE.
Reviewer has confirmed their email address
Unknown from Templar Cars Ltd in response to Detomaso
We find this review very strange as at no point has there been any contact regarding the warranty or issues with the car. Surely the first port of call is with us and not to vent your frustrations over the internet. If you have an issue please call us so we can help. If we don't know there is an issue, how can we help?
Templar Cars Ltd is an Independent dealership that is based in Chesterfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Templar Cars Ltd
CSG Business Park Pond Street
Chesterfield
Derbyshire
S40 2LE
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