A mistake on our finance application by the dealership meant we couldn't purchase the car we had originally put a deposit on. This was only picked up when we arrived at the dealership to finalise everything, but from the moment it was obvious there was a problem they did everything possible to help sort it. From offering to cover the diesel used for the journey there, to trying other finance companies, and showing us other cars, they did everything they could. I found another car there and they were able to sort out finance and paperwork within a couple of hours and I drove home in it the same day. So yes, a mistake was made but it happens, we're all human. The way it was dealt with though is the reason for the 5* review. It was also a win for me as the car I ended up buying is far better than the original! Very friendly bunch of guys, completely honest and zero sales pressure. Will definitely be back when it's time for a new car and will recommend to everyone. Thanks for all your help with everything.

Easy to deal with. Fantastic customer service. Very easy and quick to deal with.

Very good friendly customer service especially Shanni

Looked after from start to finish, will recommend

I bought a car and it had problem with starter motor after 3 months they got it sorted.. very happy and satisfied with my purchase.

i arrived at tenby cars on tuesday 11 may was welcomed into the office everything went well car was ready drove away pulled onto the aldi round the corner turned the engine off came back to the car 10 mins later flat battery phoned up tenby cars one off the lads came round with a booster pack car started fuelled up came home 100 miles drive got in car wednesday morning to go out went to start the car FLAT BATTERY phoned the aa came out battery was under charging only11 amps not enough to turn car over a new battery £300 but apart from that very pleased with the car and the service shani

Can't fault them,friendly staff,no pressure and great prices and range of vehicles

Very helpful amazing service had my car waiting couple hours 5*

I bought my first car from TCS and after some horrendous experiences with another dealership, I was pleasantly surprised by the professionalism and consideration of this dealership. Prior to purchase they were accomodating in sending me videos of the car, as well as showing me it via a video call. They were up front with car faults such as a cracked headlight, and were happy to deduct the cost of the part from the total price upon purchase. The salesman I spoke with was professional and helpful without being overbearing. The car itself was a great find and very well priced, upon inspection it was in excellent condition for it's price and mileage, and so far it drives well. Well done TCS!

Tenby Trade cars is a great garage. I bought my range rover evoque but can't be happier with the service and customer service i received from them