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52 reviews from our car dealer reviews community
Leave a review for Tenby Car Supermarket
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52 reviews from our car dealer reviews community

Leave a review for Tenby Car Supermarket
Leave a review
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great team at Tenby Trade Cars who really looked after me. They got me a car and finance deal that really suited my needs. Thanks again!

"Tenby trade cars bmw 2017"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tenby trade cars were very helpful in helping me find my car , i baught a bmw 520 2017 and i am delighted with the drive , really would recommend this dealership to everyone.

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"Should be zero stars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a volvo v50 that started to lose coolant a week after I got it. To cut a long story short they said it was a low mileage car for that model and year and later on court said it was a car at the end of its life. Just finished the legal action. They lied from the beginning. Stay away.

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+4 Found this review helpful
"Finally closed up and gone"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After 3 years this outlet for 2nd cars has finally cleared out of our residential road. All options and appeals to try and stay exhausted. For residentials the day of their departure hasn't come quick enough .....

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+4 Found this review helpful
"Audi a6"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with after sales at Tenby Trade Cars, Mike and Asim help me throughout the process of warranty claim.

"Liars and trade under different names "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tenby Trade Cars trade under different names, also they try to trade under a and u limited. STAY CLEAR WITH A BARGEPOLE.

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+17 Found this review helpful
"Finance expert shani"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tenby Trade Cars help me to get my car within hour. Very happy with service.

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+0 Found this review helpful
"Lying men"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Traveled a long way to collect a car from Tenby Trade Sales that was advertised as a brilliant clean example, when I got there it had miner marks on which I’ve had to have sorted myself, the engine had a knock within days which I’ve been told is a dual mass rattle, but they won’t touch it because “the part hasn’t yet failed” in other words, I must wait for it to break down before they’ll even look at helping me. Stay clear.

"I would give zero stars to be honest"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I don’t know where to begin. Bought an Audi A5 off Tenby Trade Cars in April, returned it a week later as there were multiple problems with it. I was fortunate enough to swap it for another car. The one I swapped for had a gearbox issue and other minor problems. The dealer would not accept responsibility for it saying the car was checked before selling. I had asked for the pre-delivery inspection letter which they declined to give me. One salesman had said that the car was checked by AA whilst the other staff member said it was inspected by a private garage. I had to get a diagnostic done to prove the fault to them, wasting time and money on this. And still the manager I believe said “that proves that the car still works the fact you’ve driven it to a garage to get a diagnostic done”. I felt disgusted by this. At least they gave me paperwork for a tyre inspection that they did back in 2016. Which they said was “recent”. And because of that, my front left tyre burst while driving away from the dealership. I then found out the tyre was flipped around to say ‘inside’ instead of ‘outside’, therefore hiding all previous damages to the tyre. And for them to say that the car was checked before selling just makes me sick to think these people can do this. Needless to say I’m in an ongoing legal battle with these lot.

"not impressed"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a mercedes C class off tenby trade cars 4 weeks ago, while I love the car, I didnt notice until I was driving it home that there was a crack in the windscreen which wasnt pointed out to me. Their customer service is awful. They were lovely and communicating with me regularly when I was looking for a car, as soon as I buy one they dont want to talk to me. They promised they would send the documents on to me. They said they didnt have them in the office at the time of purchase as I bought the car and drove it home straight away so they had no time to get them. I still have no log book or documentation of any sort. When I called to question it the man on the phone was very rude and said they hadnt sent them because a mistake was made on my finance application (their error)!, but I had actually rectified. Wish I had read the reviews before buying from them. DO NOT BUY FROM THESE GUYS!!!!

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+9 Found this review helpful
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Dealership Information

Tenby Car Supermarket is an Independent dealership that is based in Luton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
52 reviews3.7 out of 5 stars — Rated Very Good
Excellent
34
Very Good
1
Average
2
Poor
4
Terrible
11

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  • Contact Information

    Address

    Tenby Car Supermarket
    Kent Athletic Club Tenby Drive
    Luton
    Luton
    LU4 9BL

    Get in touch

    01582 936654
    http://www.tenbytradecars.co.uk/

    Opening times

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    Dealership Statistics

    65%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Tenby Car Supermarket

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