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1. Car advertised as 99,000 miles and had 105,000 on the clock. 2. Salesman lied about everything from the get go. Not enough room to tell the whole story. 3. Advert states the car has a full service history, however, the oil was so black and books showed that it hadn’t been serviced for over 20,000 miles. The two front tyres are completely bald, one completely flat. How did it pass MOT? 4. Salesman was very condescending when I was asking questions about the car. 5. Not honest at all and a terrible experience.
i bought a Volvo V50 from them , 6 months ago. i had gone and viewed all other car dealers and traders. i saw around 15 car traders, but tenby was honest and the quality of the used motor was also very good. i had read the reviews on this website, looks like those guys don't know much about cars or expected a Brand new car for price of used one. check out any main dealer they will make more excuse than a high street bank on their savings rate. GOOD traders with quality used car. !!! Check it out for yourself
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Residents in response to honest - clear - good priced Used Cars
6 months to write a review, what took so long? This outlet advertises "Low Mileage" cars that have done circa 100,000 Miles. Says it all really. Also check the Government's MOT Web site. Will tell you more about a car's history than a salesperson.
Beware: This outlet will offer you a test drive in a vehicle that they, Tenby Trade Cars, have no Road Tax or Motor Insurance on. If stopped by the Police you, as the driver, risk at least 6 points on YOUR licence. Make sure any car you test drive from Tenby Trade Cars has Trade Plates correctly fixed and displayed both front and rear on the vehicle and it is insured for your test drive.
Reviewer has confirmed their email address
Residents in response to Why Risk Your Licence
Vehicles with no tax or insurance to be seen emulating from this 2nd hand outlet
Bought a car beginning on Dec, it’s now mid Jan and still not received log book, they kept fobbing me off saying it’s because of the Christmas back log, rang DVLA, they have no record of my details and have said they have no backlog and never did. Car was given to me with one key after I paid the money and was told he would chase up the extra key, also car advertised as full service and only 2 stamps in book, he also said he would chase up hire company as that is where they bought it from, it’s taken me 6 Attempts to get hold of adviser to be told he never said that. He fed me a line that he probably says to all his customers to cover himself legally. Generic speeches to all customers. DO NOT BUY A CAR FROM HERE!!! Their after sale is bad and they pretend they have an admin team but really they are in a mobile home that holds 3 members of staff. Lies!!! And more lies!!!
Residents in response to DO NOT USE
Luck if you took the vehicle for a test drive you were not stopped by the police and given 6 penalty points - given that Tenby Trade Cars put vehicles on the road including for test drives that have no road and/or insurance and don't display trades plates front and rear
FIRST OF ALL I WOULD SAY I WOULD LIKE TO REPEAT....NEVER BUY A CAR FROM THIS PLACE !!!! TENBY CAR TRADER IS A VERY DISGUISING COMPANY, THEY PORTRAY THEMSELVES AS A GOOD CAR TRADING COMPANY & THEY SAY THERE CARS ARE IN GOOD CONDITION & NOTHING WRONG ETC BUT REALLY AND TRULY THERE CARS ALL HAVE SOME SORT OF PROBLEMS WITH IT. BOUGHT A CAR OF THEM ABOUT 2 MONTHS AGO & WITHIN A MONTH THE CAR BREAKS DOWN & HAS A LOT OF PROBLEMS WITH IT WHICH THEY FAIL TO MENTION. THEY WILL NOT FIX YOUR CAR & THEY WILL JUST MAKE EXCUSES. THEY WILL SAY THE CAR COMES WITH WARRANTY BUT YOU WILL GET 1 MONTH FREE WARRANTY THEN WITHIN THE NEXT MONTH AFTER YOUR CAR WILL BREAK DOWN !!! I WILL NOT SAY NO MORE. YOU HAVE BEEN WARNED !!!
Residents in response to NEVER BUY A CAR FROM THIS PLACE !!
With both Planning Permission refused to trade and their appeal to the inspectorate dismissed this 2nd hand car lot will close. Even if recourse is made to the high courts - This organisation that is selling cars has no respect for the democratic processes of this country. Ask yourself 'would I part with my hard earned money to such a bunch'
I recently purchased Mercedes S class from this dealership. The following day I discovered car had major Problems.Such as Engine oil leak Turbo dis function and instant power loss. I raised my concern to trader and asked for either a reasonable repair or replacement. Trader did not offer any services to remedy. Their customer service is disguising. I am seeking legal assistance to sort this matter. I am having to go through a hell of hassle at the moment. BEWARE! do not fall into a trap!
Reviewer has confirmed their email address
HP in response to BEWARE!
I would be really interested to hear how you are getting on with your legal advice as I had the following horrendous experience with this company. So disappointed to see all these bad reviews on here but not at all surprised as I purchased a faulty car from Tenby trade cars. I was told the stiff clutch and scraping brake sound were just because the car hadn't been driven for a while. I can't believe I trusted them....they lied! Another garage checked it out for me and the clutch and brakes were faulty and needed hundreds of pounds to repair. Consumer rights state you can have a refund if the car is faulty at the point of sale but Tenby trade cars are pretending it was fine. It has now taken a whole year to take them to court as they have caused delays every step of the way. Fingers crossed the court sees sense and awards us a refund. We've been stuck with a faulty car on the drive that we can't use for over a year....ridiculous.
Sold us a faulty car on which allegedly the steering pump was replaced. Power Steering stopped working at speed, the engine management system closed down making the vehicle undrivable. We returned the vehicle within 6 days after full service was carried out. And still refund was refused. Not even a courtesy call as promised by the garage owner!!??
Residents in response to faulty car refuse under warranty
Regretfully that is what happens when you 'trust' a second hand car outlet like this. If you were taken for a test drive it would be doubtful if the vehicle was covered by Road Tax or Insurance for the test. Given this organisation has had planning permission refused to be on the site you was lucky they were still in existence to refuse a refund.
If you wish a high mileage 2nd hand car then look no further than Tenby Trade Cars, except their planning application to the local council to trade from their current location has been refused - so it looks like they will have to close up go. So if you have a problem with your purchase don't be surprised if they don't exist anymore.
Reviewer has confirmed their email address
The dealership was initially helpful and the Audi I purchased was clean and as described. However, the aftercare wasn't good, I went to them with a few issues the car had and they said theirs nothing they could do.
Reviewer has confirmed their email address
Residents in response to An alright dealership
Hardly a 'Dealership' but more aligned to a 2nd hand car outlet. Regretfully this experience could be typical when you purchase from this type organisation, such as this .
Tenby Car Supermarket is an Independent dealership that is based in Luton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Tenby Car Supermarket
Kent Athletic Club Tenby Drive
Luton
Luton
LU4 9BL
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