0% Reviews
replied to
65% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


52 reviews from our car dealer reviews community
Leave a review for Tenby Car Supermarket
Leave a review

52 reviews from our car dealer reviews community

Leave a review for Tenby Car Supermarket
Leave a review
"Wouldnt Trust Them"
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

1. Car advertised as 99,000 miles and had 105,000 on the clock. 2. Salesman lied about everything from the get go. Not enough room to tell the whole story. 3. Advert states the car has a full service history, however, the oil was so black and books showed that it hadn’t been serviced for over 20,000 miles. The two front tyres are completely bald, one completely flat. How did it pass MOT? 4. Salesman was very condescending when I was asking questions about the car. 5. Not honest at all and a terrible experience.

"Good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recommend Tenby Trade Cars, nice staff.

"honest - clear - good priced Used Cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i bought a Volvo V50 from them , 6 months ago. i had gone and viewed all other car dealers and traders. i saw around 15 car traders, but tenby was honest and the quality of the used motor was also very good. i had read the reviews on this website, looks like those guys don't know much about cars or expected a Brand new car for price of used one. check out any main dealer they will make more excuse than a high street bank on their savings rate. GOOD traders with quality used car. !!! Check it out for yourself

Get Car Finance

Reviewer has confirmed their email address

+2 Found this review helpful

Residents in response to honest - clear - good priced Used Cars

6 months to write a review, what took so long? This outlet advertises "Low Mileage" cars that have done circa 100,000 Miles. Says it all really. Also check the Government's MOT Web site. Will tell you more about a car's history than a salesperson.

"Why Risk Your Licence "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Beware: This outlet will offer you a test drive in a vehicle that they, Tenby Trade Cars, have no Road Tax or Motor Insurance on. If stopped by the Police you, as the driver, risk at least 6 points on YOUR licence. Make sure any car you test drive from Tenby Trade Cars has Trade Plates correctly fixed and displayed both front and rear on the vehicle and it is insured for your test drive.

Get Car Finance

Reviewer has confirmed their email address

+32 Found this review helpful

Residents in response to Why Risk Your Licence

Vehicles with no tax or insurance to be seen emulating from this 2nd hand outlet

"DO NOT USE"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car beginning on Dec, it’s now mid Jan and still not received log book, they kept fobbing me off saying it’s because of the Christmas back log, rang DVLA, they have no record of my details and have said they have no backlog and never did. Car was given to me with one key after I paid the money and was told he would chase up the extra key, also car advertised as full service and only 2 stamps in book, he also said he would chase up hire company as that is where they bought it from, it’s taken me 6 Attempts to get hold of adviser to be told he never said that. He fed me a line that he probably says to all his customers to cover himself legally. Generic speeches to all customers. DO NOT BUY A CAR FROM HERE!!! Their after sale is bad and they pretend they have an admin team but really they are in a mobile home that holds 3 members of staff. Lies!!! And more lies!!!

Residents in response to DO NOT USE

Luck if you took the vehicle for a test drive you were not stopped by the police and given 6 penalty points - given that Tenby Trade Cars put vehicles on the road including for test drives that have no road and/or insurance and don't display trades plates front and rear

"NEVER BUY A CAR FROM THIS PLACE !!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

FIRST OF ALL I WOULD SAY I WOULD LIKE TO REPEAT....NEVER BUY A CAR FROM THIS PLACE !!!! TENBY CAR TRADER IS A VERY DISGUISING COMPANY, THEY PORTRAY THEMSELVES AS A GOOD CAR TRADING COMPANY & THEY SAY THERE CARS ARE IN GOOD CONDITION & NOTHING WRONG ETC BUT REALLY AND TRULY THERE CARS ALL HAVE SOME SORT OF PROBLEMS WITH IT. BOUGHT A CAR OF THEM ABOUT 2 MONTHS AGO & WITHIN A MONTH THE CAR BREAKS DOWN & HAS A LOT OF PROBLEMS WITH IT WHICH THEY FAIL TO MENTION. THEY WILL NOT FIX YOUR CAR & THEY WILL JUST MAKE EXCUSES. THEY WILL SAY THE CAR COMES WITH WARRANTY BUT YOU WILL GET 1 MONTH FREE WARRANTY THEN WITHIN THE NEXT MONTH AFTER YOUR CAR WILL BREAK DOWN !!! I WILL NOT SAY NO MORE. YOU HAVE BEEN WARNED !!!

Residents in response to NEVER BUY A CAR FROM THIS PLACE !!

With both Planning Permission refused to trade and their appeal to the inspectorate dismissed this 2nd hand car lot will close. Even if recourse is made to the high courts - This organisation that is selling cars has no respect for the democratic processes of this country. Ask yourself 'would I part with my hard earned money to such a bunch'

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"BEWARE!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased Mercedes S class from this dealership. The following day I discovered car had major Problems.Such as Engine oil leak Turbo dis function and instant power loss. I raised my concern to trader and asked for either a reasonable repair or replacement. Trader did not offer any services to remedy. Their customer service is disguising. I am seeking legal assistance to sort this matter. I am having to go through a hell of hassle at the moment. BEWARE! do not fall into a trap!

Get Car Finance

Reviewer has confirmed their email address

+23 Found this review helpful

HP in response to BEWARE!

I would be really interested to hear how you are getting on with your legal advice as I had the following horrendous experience with this company. So disappointed to see all these bad reviews on here but not at all surprised as I purchased a faulty car from Tenby trade cars. I was told the stiff clutch and scraping brake sound were just because the car hadn't been driven for a while. I can't believe I trusted them....they lied! Another garage checked it out for me and the clutch and brakes were faulty and needed hundreds of pounds to repair. Consumer rights state you can have a refund if the car is faulty at the point of sale but Tenby trade cars are pretending it was fine. It has now taken a whole year to take them to court as they have caused delays every step of the way. Fingers crossed the court sees sense and awards us a refund. We've been stuck with a faulty car on the drive that we can't use for over a year....ridiculous.

"faulty car refuse under warranty "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold us a faulty car on which allegedly the steering pump was replaced. Power Steering stopped working at speed, the engine management system closed down making the vehicle undrivable. We returned the vehicle within 6 days after full service was carried out. And still refund was refused. Not even a courtesy call as promised by the garage owner!!??

Residents in response to faulty car refuse under warranty

Regretfully that is what happens when you 'trust' a second hand car outlet like this. If you were taken for a test drive it would be doubtful if the vehicle was covered by Road Tax or Insurance for the test. Given this organisation has had planning permission refused to be on the site you was lucky they were still in existence to refuse a refund.

"High Mileage 2nd hand motors"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you wish a high mileage 2nd hand car then look no further than Tenby Trade Cars, except their planning application to the local council to trade from their current location has been refused - so it looks like they will have to close up go. So if you have a problem with your purchase don't be surprised if they don't exist anymore.

Get Car Finance

Reviewer has confirmed their email address

+30 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"An alright dealership "
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealership was initially helpful and the Audi I purchased was clean and as described. However, the aftercare wasn't good, I went to them with a few issues the car had and they said theirs nothing they could do.

Get Car Finance

Reviewer has confirmed their email address

+8 Found this review helpful

Residents in response to An alright dealership

Hardly a 'Dealership' but more aligned to a 2nd hand car outlet. Regretfully this experience could be typical when you purchase from this type organisation, such as this .

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Tenby Car Supermarket is an Independent dealership that is based in Luton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
52 reviews3.7 out of 5 stars — Rated Very Good
Excellent
34
Very Good
1
Average
2
Poor
4
Terrible
11

Add Review

  • Submit new information

  • Contact Information

    Address

    Tenby Car Supermarket
    Kent Athletic Club Tenby Drive
    Luton
    Luton
    LU4 9BL

    Get in touch

    01582 936654
    http://www.tenbytradecars.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    65%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Tenby Car Supermarket

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more