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9 reviews from our car dealer reviews community
Leave a review for Holdcroft Hanley Renault
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9 reviews from our car dealer reviews community

Leave a review for Holdcroft Hanley Renault
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"Great Service No Pressure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a 2nd hand Dacia from Holdcroft Hanley, Jay Pugh was our salesman and could not have been more helpful, at no time did we feel pressurised and any questions we had were explained clearly, very helpful and knowledgeable...it makes a lovely change...will certainly come back for next purchase

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"Jay car salesman "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jay sold us our recent capture, he was very polite,and answered everything we had asked him he is definitely a great asset to your company, thank you so much Jay you are great 👍

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"Hanley Renault"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had exceptional service from Holdcroft when buying a used car. The sales man Jay Pugh was fantastic very knowledgeable, polite and professional. He explained every thing and nothing was too much trouble for him. Thank you once again Keith &n Janet Hartley

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought our 5th vehicle at Holdcroft. Our sales person Sirak couldn't have been more helpful, such a personable young man with a wonderful attitude. The car looked immaculate on collection and I am thrilled with it. Thank you Holdcroft team and especially Sirak for helping me find a perfect car.

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"Really poor service"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All I got for £100 was a cabin filter and a black mark on the driver's door.Tyre was flat and 12volt battery faulty and dash showing electrical fault.Had to change these service items myself and clean the car.

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"Car service done today "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just want to thank Darren the senior service manager for all his help today, very quick handover, kept us updated at all times. Extremely professional in all aspects off the service department. Thank you Darren.

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"Used Mazda CX5 Brought from Hanley"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales executive was James Howlett and he was great from start to finish for the used car experience, he was good to get a deal with and very understanding about the car. Good part ex for my old car and kept me informed throughout the journey of purchasing. Mazda prechecks had shown a problem with one oh the door mirrors and this was dealt with before the car was collected, he was also generous with extras including fuel and car mats, overall very good experience of this Mazda product and running well 6 months on. Thank you James a great experience and will deal with this dealer again.

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We dealt with Toby at holdcroft and he was the best! Went above and beyond! We love our new car and was worth the 700 round trip to collect it! 😊 very easy and straightforward company to deal with. Top class customer service!

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"mini purchased from TG Holdcroft"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service was particularly good at TG Holdcroft in Hanley, everything went well, as it should do really when you go and buy a car. In the 3 months of owning my Mini the car hasn't had any problems that have required me to return to this dealership and I would be happy to recommend them to other people who are looking to buy a car.

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Dealership Information

Holdcroft Hanley Renault is an Franchise dealership that is based in Stoke-on-Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews4.6 out of 5 stars — Rated Excellent
Excellent
8
Very Good
0
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Holdcroft Hanley Renault
    Leek Road
    Stoke-on-Trent
    Stoke-on-Trent
    ST1 6AD

    Get in touch

    01782 214371
    https://www.holdcroft.com/renault/locations/1991/renault-hanley/

    Opening times

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    Dealership Statistics

    88%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Holdcroft Hanley Renault

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