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6 reviews from our car dealer reviews community
Leave a review for Thames Auto Sales
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Thames Auto Sales
Leave a review
"Avoid if you value your safety"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My partner bought a car from here and less than a year later it needs a new engine. He’s been advised that the car was a ticking time bomb which has clearly not been looked after previously as it has multiple serious issues. If you value your hard earned money (and more importantly your safety!) I would strongly advise against purchasing a car from here. No one with any form of conscience would sell on a car in the poor condition that this one has turned out to be in. Do not be swayed by the fact you can purchase a ‘warranty’ to put your mind (and wallet) at ease for a couple of years, turns out this is also an absolute con and not worth the paper it is written on. I hope this can help at least one person not waste their time with this place, I just wish we had thought to look at the reviews ourselves - if you are in two minds please know the numerous awful reviews are from normal people like you trying to help someone from making an awful decision.

"Great service"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a car from Thames Auto Sales, looked good on the outside, however when I took it in for a service at manufacturer dealership a few faults were identified and pointed out to me. I contacted Thames Auto and they took the car back and rectified all faults , very happy with service and will definitely buy from them again

"Lacking customer service skills"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything at Thames Auto Sales was fine except customer services. The guy I dealt with came across rude and when questioned about the car he made sarcastic remarks. After sales I contacted him once more regarding transfer of car registration and again he was abrupt in his manner and I generally think he seriously needs to brush up on his customer services skills and telephone mannerism. I personally felt that he wanted me to just buy the car and don’t bother me attitude. You are made to feel that if you ask anything then it’s an inconvenience. Very awkward feeling or is it a norm these days and I should not make a big song and dance about it as I only spent 3K buying a car off this unfriendly chap. I tried to lighten things up by trying to be polite and making excuses for his mannerism but this chap was just cold salesman who seemed to not give too much thought about me as a potential customer. Me being desperate to buy the type of car that I was interested in was the only reason I did not walk away.

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"very good dealership!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with my VW polo from Thames Auto Sales. I have had it for a few months now and so far I have had no issues with it at all. It had been cleaned and prepared to a very good standard and I would happily recommend this dealership to anyone looking for a great car.

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"Very good! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at Thames Auto Sales were really knowledgeable and helpful. I purchased my Fiat Punto from them in September last year and up to now I have had no issues with it at all. It was in immaculate condition when I got it and it was a brilliant price. I will be returning to this dealership for my next vehicle.

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"Vicky"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy from this garage had 2 faulty cars now in the space of 3 months booked my car in and had something stolen out of my boot had to report it to the police garage has denied it so police are investigating it gona be taking legal advice now to claim some money back after taxing 2 cars insurance on 2 cars petrol filled up in cars trains fairs as car has been in so many times brakes and discs were bought and fixed within a week of having the 2nd car the owners are very igrarant please don't buy from them....

Darren Moore from Thames Auto Sales in response to Vicky

We fully supported the police with their investigations and the staff member involved was immediately dismissed. This was an isolated incident which has never happened before or since then. The customer has been reimbursed for their lost items and their car has been repaired to a satisfactory standard.

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Dealership Information

Thames Auto Sales is an Independent dealership that is based in Maidenhead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews2.9 out of 5 stars — Rated Average
Excellent
2
Very Good
1
Average
1
Poor
0
Terrible
2

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  • Contact Information

    Address

    Thames Auto Sales
    Oldfield Road
    Maidenhead
    Windsor and Maidenhead
    SL6 1TH

    Get in touch

    01628 622666
    http://www.thamesautosales.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    16%
    Percent of reviews responded to by this dealer

    Additional Information About Thames Auto Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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