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276 reviews from our car dealer reviews community
Leave a review for Thames Valley Cars
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276 reviews from our car dealer reviews community

Leave a review for Thames Valley Cars
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"Customer support was incredible "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found a Honda Jazz with Thames Valley Cars, the Jazz looked very well looked after, it was a great price and upon first enquiring, Tim was a delight. The purchase was for my Daughter, she's really impressed with the car, says its lovely to drive and running great. Its been very reliable since buying. I'm happy with the buy. Tim was outstanding, he provided extremely good customer support, he was genuine, helpful and strongly knowledgeable. I will definitely go back to Thames Valley Cars when I or a family member are in the market for something new.

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"Tim and Kevin are superb!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thames Valley Cars.....What a smashing company! Both Tim and Kevin, were absolutely superstars! I purchased a lovely Mercedes B Class, the car was great value for money. When I collected, I requested a few repairs to be carried out, this was not a problem, Tim agreed to the repairs. They organised for the car to be repaired and all repairs completed are highly satisfactory, the car is running really nicely now. Tim and Kevin are both lovely chaps with a lot of time for their customers. There is no question about recommend Thames Valley Cars or buying from them again in the future. Superb staff and outstanding customer service skills.

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"Faultless service and fantastic purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend Thames Valley Cars to anybody looking to buy a new car, with a personal and professional service. I live close by the dealership, and whilst out walking I saw a Vauxhall Astra on the forecourt. I have always had Astra's, and I knew I needed to part with my current, it was definitely time. I had been advised by friends to try an Automatic too, but wasn't 100% sure. I went in the showroom and was greeting by Tim, he was lovely. I enquired about the Astra, he explained a few bits on it, and told me it was an automatic. I requested to test drive the car, and when we did, Tim drove the car out, whilst he was driving he was thoroughly explaining all the functions, how the car the works etc, I've never had this on a test drive ever! I then drove the car back and got a good feel for it.... its lovely to drive and I felt very comfortable in it. I left a deposit with Tim. When I collected the car, it was lovely and clean, sparkling! I couldn't believe how easy it was to view, drive and buy the car from Thames Valley, there was no pressure on me at all - which is unusual. Once the deal was done Tim even put me in touch with somebody to sell my old car (it wasn't worth much). From start to finish Tim applied a personal, professional and laid back touch to the whole process, I can't speak highly enough of Tim or the dealership in general. I'm hoping this car see's me through a fair few years/miles, but if I ever need another car, Thames Valley would be the only place I go.

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"Flawless service from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently upgraded our car through Thames Valley Cars, we had a 7 seater Vauxhall Zafira and wanted something a little newer, still big in size but we didn't require the 7 seats any longer. We found a Kia Sportage at Thames Valley and it was perfect for what we wanted. Everything about the car suits my needs; age, mileage, size, engine, comfort, practicality. It's great, exactly what I needed. Tim dealt with us and he was fantastic, the service from start to finish was flawless, I can't fault it. Tim got everything sorted really quickly, so there was no waiting around and everything he said he would do, he did. I would be more than happy to go back and purchase my next car here, I will gladly recommend to friends and family.

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Tim@TVC from Thames Valley Cars in response to Flawless service from start to finish

Hello Nicola Thank you for your kind review and travelling a distance to us to make your purchase!. Regards Tim

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"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly car dealership.

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"Honest, reliable and trustworthy dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't be happier with my Mini I bought a few weeks back, I absolutely love it. Its only my second car and previously I had a Citroen C1, it was the most difficult car to drive, very slow and sluggish. Getting in my Mini now is bliss, its easy to function, very comfortable inside, its literally perfect! The car is really modern, the interior and the tech inside. When I viewed and test drove the car, there was a few bits I wanted Thames Valley Cars to do before I took it away, and they did this without hesitation, they was very reasonable. Tim was the salesman I dealt with and he was open and honest with me. There was nothing hidden, and he didn't try and 'pull the wool over my eyes'- very straight talking. I would happily buy my next car from here, and I will be recommending to anybody looking for a used car from a trustworthy garage!!

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"Very good customer service skills "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a lovely little Hyundai i10 from Thames Valley Cars and I love it, I'm enjoying driving it and been able to get out and about again. I wanted something that wasn't too expensive in price and that was going to be low cost to run, and its exactly that. The price was very good considering the low mileage on the car. Tim was lovely, he helped me a lot, and was very informative, he gave me lots of information and advice about the car that has been extremely useful since buying it. I have been recommending the dealership since buying and will continue to do so.

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Tim@TVC from Thames Valley Cars in response to Very good customer service skills

Wendy Thank you for coming along on the sunday and buying the i10 and for your review, much appreciated Tim

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"All round happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the Vauxhall Zafira, I felt it was very well priced for the age, mileage and condition of the car. The guy who dealt with me was awesome, I can't fault the service, it was a quick and smooth transaction and the salesman was always on hand to help. I wouldn't hesitate to buy again or recommend Thames Valley Cars to others.

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+3 Found this review helpful

Tim from Thames Valley Cars in response to All round happy

Thank you for your kind review Andrew, especially as you purchased the Zafira T without seeing or even driving it first and based trust on us to arrange preparation of the vehicle for you to collect at the arranged date.

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"5 star service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a car is usually a very stressful time, but buying from Thames Valley Cars was the complete opposite, the whole process from start to finish was stress-free and easy. Tim really looked after us, he made us feel at ease and was really helpful, he was always on hand if we needed anything. We have recently just had our 3rd daughter and we soon realised its very difficult to get 3 car seats in the back of any standard car, Thames Valley Cars had a Volkswagen Touran in stock and the back seats are all separate - its fits all 3 car seats in the back!! Its a very practical family car and were so pleased with it. I have given it a fair few runs out and covered quite a lot of mileage so far, and no issues at all. Very happy with everything over-all. Highly recommend.

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"Outstanding Customer service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Toyota Aygo a couple of weeks back and the car is fab! It was very well-priced. The insurance is cheap and petrol too. I couldn't fault the customer service at all, from first meeting Tim he was fantastic, nothing was too much hassle and he ensured I had all the information I needed and had asked any questions I needed to before taking the car away. Tim gave me great advise (not pushy at all) regarding the Aygo, he was genuine and the information he gave me was truthful, he wasn't trying to sell me anything, he was assisting me. I would happily buy from Thames Valley Cars again, and I will be recommending them to others.

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Tim from Thames Valley Cars in response to Outstanding Customer service!

Hello Donna and thank you for doing the review and of course coming to us to make your important purchase Thanks Tim

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Dealership Information

Thames Valley Cars are a used car dealership founded in 1983 located near Reading. 

If you have purchased a vehicle from them, please share your experience with us and leave a review. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
276 reviews4.9 out of 5 stars — Rated Excellent
Excellent
256
Very Good
20
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    Thames Valley Cars
    556 Reading Road
    Wokingham
    Berkshire
    RG41 5HA

    Get in touch

    01189 784999
    http://www.thamesvalleycars.co.uk

    Opening times

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    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About Thames Valley Cars

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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