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19 reviews from our car dealer reviews community
Leave a review for The Auto House
Leave a review

19 reviews from our car dealer reviews community

Leave a review for The Auto House
Leave a review
"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first car I have bought from Shafi cars and I am sure it won't be my last. I was very impressed with them and also my new car, admittedly there were a couple of things missing from the car but they stepped up and have ordered them for me and they are being delivered to my home address tomorrow. After a long drive up from London, the staff where more than welcoming. I would have no hesitation in recommending Shafi cars to everyone.

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+9 Found this review helpful
"HU"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have purchased twice from this dealer and i have to say they are a fantastic outlet. They have a first class attitude towards customers and are very proactive in dealing with any issues (If any). I was given full and detailed information in regards my purchase and was explained in great detail in what options i had. When i purchased the second time i told them exactly what i want and thats what i got. Overall highly recommended - Well done guys !

"daniel"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A genuine and honest dealer , satisfied with the overall service. been looked after by the dealer even few months after of purchase the car,I think a fair person would recommend to my family and friend definitely.

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"issues could have been resolved quicker"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mazda from this dealership in May. There has been an issue with the car but after a few long journeys back to the dealership this has finally been resolved. Bit of a joke but the car was good value for money.

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+5 Found this review helpful
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"not bad"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Vectra from Shafi Cars at the beginning of April. I have had a few problems with the car but they are covered in the warranty and are being repaired and I should have the car back tomorrow. I have already recommended this dealership to two people and will continue to do so

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+6 Found this review helpful
"andrewreid"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Easy, straight forward and friendly staff to deal with at Shafi Cars. Will recommend it to family and friend. Thanks

"Eddie"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from them. It last for 3 days only. I brought the car back to them, and telling me that they will charged me for the cost of repair, which is not good. I didn't take a warranty coz it cost a lot just for a warranty.. But the car is just 3 days from me.. It means that they are selling car that last for couple of days or weeks. I want a refund a and they are ignoring it

"sakiaslam0"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend Shafi Cars because I got the car I wanted at a good price. Everything was handled well and the car was in great condition on handover.

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"leeds"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from them and a few months later the engine died and everything broke down. I phoned them to get some help at which time they promised to help but no help at all just ignored letter and phone calls. DO NOT BUY ANY CAR FROM THEY DO NOT KEEP THEIR PROMISES OR HELP WHEN THINGS GO WRONG!

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+3 Found this review helpful

Unknown from The Auto House in response to leeds

Dear Sir, Thank you for your feedback. Could you please tell me what car you bought from us and send us a copy of receipt to our email address : shaficars@hotmail.com. Also I could not help but notice that you left 3 negative reviews under 3 different usernames on Yell which I believe is inappropriate. Please note we ensure that we provide high quality customer service and ensure all our vehicles are checked, MOT passed and safe to drive. Also we do offer 3, 6, 12 months warranty options for cars in case any unforeseen problems do occur in vehicles. Sorry for your bad experience and please contact us so we can see what steps we can take to solve this issue. Regards Customer Care. Shafi Cars.

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Dealership Information

The Auto House is a family run used car dealership that has been established for over 8 years and is based in Manchester. At any one time this second hand car dealer stocks over 30 cars and offers services on site such as; MOT, Bodyshop, Car Repairs, Finance, Warranties and they also buy cars for cash. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews4 out of 5 stars — Rated Very Good
Excellent
13
Very Good
2
Average
0
Poor
1
Terrible
3

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  • Contact Information

    Address

    The Auto House
    Monsall Mill
    Monsall Road
    Manchester
    Greater Manchester
    M40 8NQ

    Get in touch

    07920 263427
    https://www.theautohouse.co.uk/

    Opening times

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    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About The Auto House

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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