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If I could I leave them no stars, I would… awful company. They say what the agreed with you the price and on the day they don’t try to bargain with you.. well that’s a big lie.. on the day they try to bargin with me on the small damage. I told them about the damage when agreed the price they didn’t ask for photos of the car that’s not my problem just pictures of service and stuff.. which I did! Wasted my time waiting for them to just can’t even take the car but not even tell me they don’t want it.. I had to hear it from the driver from an outside company.. I didn’t hear from them till I rang them to see what’s going on about 40 mins later.. unacceptable and unprofessional company. Don’t not listen to the Lieing sales team.. don’t waste your time with this company, they chat a load of rubbish so they get what they won’t!!
Having arranged collection of our Audi Q7 on 4 different occasions it was cancelled on the day of collection on each occasion. Different excuses each time. After being promised a call back after I made a complaint no call back was received. Rang back to find our what on earth was going on to be told that my contact, Matthew, had been told to call me back & it was poor that he hadnt. The person then went on to say that there was nothing more he could do. Appalling service on all fronts. Wasted both my time & lost me money in time lost due to waiting for these people to turn up. MY ADVICE IS STAY WELL AWAY FROM THIS COMPANY!!!
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Manufacturers: Sells a variety of makes and models
Independent Dealership
The Car Buying Group
Chase House Chase Way
Bradford
West Yorkshire
BD5 8HW
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