35 reviews from our car dealer reviews community
Leave a review for The Car Company
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35 reviews from our car dealer reviews community

Leave a review for The Car Company
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"warning, please read"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

*WARNING TO POTENTIAL CUSTOMERS* i urge you to sort reviews by lowest first, as the 4/5 star reviews have been left by employees of this company this will also allow you to appreciate their sales manager Peter Johnson, who likes to gaslight and patronise paying customers rather than address their concerns current 5* reviews include: Lee Crumpton - mechanic Marcus Wilshire - salesman Adeel Hussain - account manager from Close Brothers Richard Hubery - sales manager Stephen Hughes - accountant Charlotte G - secretary Jake T Dogg - friend of salesman Connie Osborne - secretary i have verified this information using Google, LinkedIn, Facebook and Companies House - you may do the same there are also 50+ positive reviews from accounts that have no profile picture and display behaviour of paid/bot accounts, often used by companies who need to fake their ratings

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"Great Service and Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just like to say a big thanks for the great and attentive service. I'm truly chuffed to bits with my new Land Rover!

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+0 Found this review helpful

fake review from The Car Company in response to Great Service and Car

this is a fake review left by a member of the car company

"Shocking customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just been on the phone to a very rude and unprofessional salesman. I was interested in viewing and purchasing a Range Rover Evoque which I enquired about and was willing to part ex in my car which is valued at around £14-£15k on Autotrader. So he asked me how much I would like for it, I said its probably best you make the offer but he insisted so I said £14k is what I am looking for he said you wont get that. I said that's fine that's why I am asking you to make the offer so I can either accept or reject. He abruptly says i'll offer you £5k in an attempt to end any negotiation. We both knew the car is not worth £5k not even at trade value so that is a joke of an offer. I just told him he's taking the mick and that he's lost a potential customer. He was also refusing to provide a reg plate due to "security reasons" as i needed to check the insurance on the car but yet was happy to take the reg on my car. And he also refused to provide further details on the service history citing "you've clearly done your homework" yes i have, if i am buying a car i would do my homework. I probably have dodged a bullet so thank God for that. Shame I didnt take his name but the company should be reviewing the customer service their staff provide, a joke of a service! I should have also read so many of their negative reviews before even deciding to call this shit show of a company. Avoid them like the plague!

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+1 Found this review helpful

hamza from The Car Company in response to Shocking customer service

actually you were a rude and unprofessional buyer, and i really hope you bought a f*cking lemon elsewhere - Pete

"Brilliant Customer Service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you Jaz for everything and all your help and honesty over the moon with the car definitely recommend thanks again, Jan.

Janet from The Car Company in response to Brilliant Customer Service

Janet is the owners's wife - see 'Motor Car Centre' on Companies House for proof of yet another fake review from

"Shocking Company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In regards to your reply to me about the episode about the white BMW that you tried to sell to my daughter and her boyfriend, the car was a bag of nails problems with it from day one,alloys painted with an cheap tin of satin black,proper backstreet job worth at least £15 not proper 2 pack,mechcanical problems from day 1 your idaea of fixing it was to have the car for 4 weeks drive it round the block a few times and the have acheek to charge them £150 for a so called milage charge. In regards to the MOT they got done in another garage was because there was something not right with the car and did it not fail the second MOT they got i think yes amazing within 1 week it went from a pass to a fail,lets be honest you tried to sell them a car that had problems you did not fix anything with this and charged them £150 for it sitting round the back if you had it checked properly instead of the 40 hours you stated it was in your mates garage for were is the records of the tests that were done no records no receipts adds to no tests were ever done ,and as about slating her boyfiend if saying they are young and the car is not for them this is what you did not like ,the fact that you tried to sell a young couple this horrible car says all about your company .They have aproper car now from a proper approved company with history records and proper receipts unlike that man pete the man with no receipts.Just for the record you have loads of bad reviews the ones that are not hidden are easily found on google just because they are not verified does not mean they are not posted.Hope you had lunch on the £150 that you took off the money you returned after 6 weeks

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+2 Found this review helpful
"Worst company ever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I tried to buy a car ,they offred me a finance but the car was straight away 1000 pounds more expensive than initial price. Test want to take extra 1000 pounds just like that When they made me a finance offer they haven't mantion anythink about extra costs Only showed the monthly amount to repay J They give me all paperworks to sign and at the end invoice where the price was 1000higher than was initially agreed So i said i don't want the car and the loan Hanza said i can't now cancel my transaction So at the end i haven't got car but i they took a loan on my name I contacted with the lender V12bank and still waiting Nothing constructive at the moment only general bullshit They only asked me why i cancelled my Direct debit I don't event know what i have to say Just keep away from the dodgy company And The Car Company was only Man on the middle finance provider, the car owner is diffrent company (person)

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"Don't buy don't buy don't buy "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't buy don't buy don't buy. Hamza sold me a faulty van and with a lot of problems I returned it to be repaired and it was returned to me worse than before. I haven't had a van for three months now and they don't want to refund my money and no contact is calling. My life became hell after I bought a car from shokarz and from Hamza. Don't buy anything from these people because it will make you cry

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+17 Found this review helpful
"Used car bought "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a used car from here in October, great service from good team. Answered all my questions and made me feel at ease with the buying process

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+0 Found this review helpful

Katie W in response to Used car bought

This review has been posted by Jason, who works at The Car Company. My partner and I dealt with him and at the point of sale he was quick to respond, but since the car developed a fault he has gone silent.

Martin Embleton from The Car Company in response to Used car bought

This review has been posted by Jason, who works at The Car Company.

Jason from The Car Company in response to Used car bought

i'm jason, i work at the car company, and i did leave this review

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top service using my own finance very friendly staff picking me up from the station in car I was buying. Quick and easy would recommend to anyone.

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"Brought car "
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car had to wait 3 weeks to pick it up the valet was no where near to the standard it should of been and the day I picked it up then had to spend money on it so over all would not recommend them

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Dealership Information

The Car Company is an Independent dealership that is based in Leamington Spa. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
35 reviews2.9 out of 5 stars — Rated Average
Excellent
14
Very Good
2
Average
1
Poor
4
Terrible
14

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  • Contact Information

    Address

    The Car Company
    Station Approach
    Leamington Spa
    Warwickshire
    CV31 3NN

    Get in touch

    01926 886766
    http://www.thecar-company.co.uk

    Opening times

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    Dealership Statistics

    45%
    Would recommend this dealer to family and friends
    22%
    Percent of reviews responded to by this dealer

    Additional Information About The Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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