*WARNING TO POTENTIAL CUSTOMERS* i urge you to sort reviews by lowest first, as the 4/5 star reviews have been left by employees of this company this will also allow you to appreciate their sales manager Peter Johnson, who likes to gaslight and patronise paying customers rather than address their concerns current 5* reviews include: Lee Crumpton - mechanic Marcus Wilshire - salesman Adeel Hussain - account manager from Close Brothers Richard Hubery - sales manager Stephen Hughes - accountant Charlotte G - secretary Jake T Dogg - friend of salesman Connie Osborne - secretary i have verified this information using Google, LinkedIn, Facebook and Companies House - you may do the same there are also 50+ positive reviews from accounts that have no profile picture and display behaviour of paid/bot accounts, often used by companies who need to fake their ratings
Reviewer has confirmed their email address
Just like to say a big thanks for the great and attentive service. I'm truly chuffed to bits with my new Land Rover!
Reviewer has confirmed their email address
fake review from The Car Company in response to Great Service and Car
this is a fake review left by a member of the car company
Just been on the phone to a very rude and unprofessional salesman. I was interested in viewing and purchasing a Range Rover Evoque which I enquired about and was willing to part ex in my car which is valued at around £14-£15k on Autotrader. So he asked me how much I would like for it, I said its probably best you make the offer but he insisted so I said £14k is what I am looking for he said you wont get that. I said that's fine that's why I am asking you to make the offer so I can either accept or reject. He abruptly says i'll offer you £5k in an attempt to end any negotiation. We both knew the car is not worth £5k not even at trade value so that is a joke of an offer. I just told him he's taking the mick and that he's lost a potential customer. He was also refusing to provide a reg plate due to "security reasons" as i needed to check the insurance on the car but yet was happy to take the reg on my car. And he also refused to provide further details on the service history citing "you've clearly done your homework" yes i have, if i am buying a car i would do my homework. I probably have dodged a bullet so thank God for that. Shame I didnt take his name but the company should be reviewing the customer service their staff provide, a joke of a service! I should have also read so many of their negative reviews before even deciding to call this shit show of a company. Avoid them like the plague!
Reviewer has confirmed their email address
hamza from The Car Company in response to Shocking customer service
actually you were a rude and unprofessional buyer, and i really hope you bought a f*cking lemon elsewhere - Pete
Thank you Jaz for everything and all your help and honesty over the moon with the car definitely recommend thanks again, Jan.
Janet from The Car Company in response to Brilliant Customer Service
Janet is the owners's wife - see 'Motor Car Centre' on Companies House for proof of yet another fake review from
In regards to your reply to me about the episode about the white BMW that you tried to sell to my daughter and her boyfriend, the car was a bag of nails problems with it from day one,alloys painted with an cheap tin of satin black,proper backstreet job worth at least £15 not proper 2 pack,mechcanical problems from day 1 your idaea of fixing it was to have the car for 4 weeks drive it round the block a few times and the have acheek to charge them £150 for a so called milage charge. In regards to the MOT they got done in another garage was because there was something not right with the car and did it not fail the second MOT they got i think yes amazing within 1 week it went from a pass to a fail,lets be honest you tried to sell them a car that had problems you did not fix anything with this and charged them £150 for it sitting round the back if you had it checked properly instead of the 40 hours you stated it was in your mates garage for were is the records of the tests that were done no records no receipts adds to no tests were ever done ,and as about slating her boyfiend if saying they are young and the car is not for them this is what you did not like ,the fact that you tried to sell a young couple this horrible car says all about your company .They have aproper car now from a proper approved company with history records and proper receipts unlike that man pete the man with no receipts.Just for the record you have loads of bad reviews the ones that are not hidden are easily found on google just because they are not verified does not mean they are not posted.Hope you had lunch on the £150 that you took off the money you returned after 6 weeks
Reviewer has confirmed their email address
I tried to buy a car ,they offred me a finance but the car was straight away 1000 pounds more expensive than initial price. Test want to take extra 1000 pounds just like that When they made me a finance offer they haven't mantion anythink about extra costs Only showed the monthly amount to repay J They give me all paperworks to sign and at the end invoice where the price was 1000higher than was initially agreed So i said i don't want the car and the loan Hanza said i can't now cancel my transaction So at the end i haven't got car but i they took a loan on my name I contacted with the lender V12bank and still waiting Nothing constructive at the moment only general bullshit They only asked me why i cancelled my Direct debit I don't event know what i have to say Just keep away from the dodgy company And The Car Company was only Man on the middle finance provider, the car owner is diffrent company (person)
Don't buy don't buy don't buy. Hamza sold me a faulty van and with a lot of problems I returned it to be repaired and it was returned to me worse than before. I haven't had a van for three months now and they don't want to refund my money and no contact is calling. My life became hell after I bought a car from shokarz and from Hamza. Don't buy anything from these people because it will make you cry
Reviewer has confirmed their email address
Brought a used car from here in October, great service from good team. Answered all my questions and made me feel at ease with the buying process
Reviewer has confirmed their email address
Katie W in response to Used car bought
This review has been posted by Jason, who works at The Car Company. My partner and I dealt with him and at the point of sale he was quick to respond, but since the car developed a fault he has gone silent.
Martin Embleton from The Car Company in response to Used car bought
This review has been posted by Jason, who works at The Car Company.
Jason from The Car Company in response to Used car bought
i'm jason, i work at the car company, and i did leave this review
Top service using my own finance very friendly staff picking me up from the station in car I was buying. Quick and easy would recommend to anyone.
Reviewer has confirmed their email address
Brought a car had to wait 3 weeks to pick it up the valet was no where near to the standard it should of been and the day I picked it up then had to spend money on it so over all would not recommend them
Reviewer has confirmed their email address
The Car Company is an Independent dealership that is based in Leamington Spa. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
The Car Company
Station Approach
Leamington Spa
Warwickshire
CV31 3NN
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