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158 reviews from our car dealer reviews community
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158 reviews from our car dealer reviews community

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"Awaful service "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm so sorry I didn't read the reviews before purchasing a car from The Car King. I just brought a Renault Clio from these dealerships, everything went well the first days. Not even after 5/7 days, my exhaust pipe fell because of the rust 😐 I call the dealer and he start to accuse me that was my fault and I did something to the exhaust. Anyway, he agreed that I either go to his service 2h away from me or go to service locally to fix it. I went to a garage the mechanic put a new exhaust pipe. Everything was good till here, after a week one morning my car didn’t start so my husband had to give me power because my battery died, I went to the garage he did a battery test and surprisingly the battery was completely died and wasn’t working properly anymore. Not only that but there are several issues with my car, most of which were the reason why the car failed Mot last year. If you want to buy a good second-hand car just go somewhere else avoid The Car King.

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+2 Found this review helpful

john lynk from The Car King in response to Awaful service

If you are going to do a review then please be honest , we paid for the exhaust repair at the garage you chose which i believe was your friend , what you do not mention is that you tried to have other wear and tear parts renewed unnecessarily so we requested you bring the car back so we could confirm the same but you decided not to bring it, Batteries are not covered under warranty just so you know but we was never contacted that as we would have considered that request in the first month with yet again proof of requirement . Your review is just not truthful and is unfair as the whole story is not told , we have covered everything we are responsible for .

"Abysmal customer service"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Contacted about a test drive on a car - I suggested that I had a route planned for my test drive, purely because I didn't know the area and didn't want to go over the allotted 15 minutes for the test drive. I was then met with heavy judgement from the person who I spoke to on the phone who then tried saying that I was just doing the test drive for pleasure purposes and not actually intending to buy the car. Despite explaining why I didn't go through with the previous purchase when I went to visit (was diesel, preferred petrol and also lost wallet so had to replace everything in there), he still kept judging me and now saying that he was weary of why I wanted the test drive and why I would plan the route (even though I had explained multiple times to him why I planned my route - to which he responded saying that people who are actually serious buyers don't plan their test drive routes and only take the car down the road and back, which is false.) He then said that "he would have to think about it", hung up and is now refusing to answer any of my calls. Abysmal customer service

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+4 Found this review helpful

john lynk from The Car King in response to Abysmal customer service

You had previously been and test drove a £35000 range rover even though I had questioned your suitability and affordability for that car as you was only 20 year old but you assured us it was fine but as I suspected I never heard from you again after your test drive , main dealers did not even let you go on test drives you informed me before calling us . Three month on you call again on a £25000 5 litre supercharged Range rover , obviously even less suitable then the previous test drive , I was very apprehensive about letting you drive another car of ours as I believed you just wanted to joy ride fast expensive cars , then you asked how long you can go for your test drive which was a question that I have never been asked before in 20 years so I decided a test drive was not a option any longer , i informed you of this but you did keep calling after so I did not take your calls from that point . I am sorry this situation arose but it was your previous actions and current questions that created that situation

C in response to Abysmal customer service

I informed you that I’d lost my wallet shortly after the test drive (o even rang you and asked you whether I’d dropped it at your garage). My affordability would’ve become clear had I decided to go ahead with the car. You also never said that you weren’t going ahead with the test drive - you simply said “I’ll have a think about it” then never answered any of my calls after. This is highly unprofessional. For your information, since you had doubts about my “affordability and suitability for the car”, I’ve gone ahead and bought a similar car at another dealership that is actually professional and cares about their customers. This is all I’m going to say about it now, in the future I’m advising my friends to steer clear of your business if they’re considering buying a used car, as I think many others on here will agree with

"Very poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car on the Friday, did 20 miles over the weekend it began overheating and developed cam chain slap, reported the problem to this dealer, who basically said he was too busy and would ring back. Needless to say days later after calling him, he again stated he was busy and would call back, he hasn’t to date. The vehicle was recovered to a reliable local garage, a water pump and cam belt and £900 bill later and the car is fixed. I was told the vehicle had been serviced and MOT’d, he appears to be a nice chap, but I will not recommend the Car King for a reliable vehicle.

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+4 Found this review helpful
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"Poor vehicle"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My father purchased a car in good faith, due to unforeseen circumstances it was delivered and not touched before being driven by ourselves after a couple of weeks. It has a squeal coming from the wheels and very poor handbrake. The squeal is guidance that it needs new brake discs, present when first driven and we genuinely don’t know how it got through the MOT a few weeks earlier. On querying this with John he put the phone down on us.

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+5 Found this review helpful
"Helpfull service "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to look at x5 not pushed left you to make own mind test car good p/x hiley recommend thanks

"Focus at 220"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just been and looked at and bought car from The Car King today 25/8/19 which is sunday August bank holiday travelled from near mablethorpe to have a look at it first off all nice guy to deal with let me have look around car and left me to it, then let me go out for test drive alone was with my wife and our 1 year old he even said we can put her chair in back and all go, something no other dealer ever offered us in Lincoln or Grimsby. He was very truthfull about everything, the car had 5 month mot left and so he is putting a year on it for us and we decided to take the 18month extended warranty. And we also got a one year free AA breakdown cover also as it got next to no fuel in it just20 miles worth left he is going to put £10 fuel in before collection again something no one else ever does

"Decednt service, terrible product"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn't say anything negative about how the purchase was dealt with, but within less than 2 months major issue with the car started. Fuel line was replaced after finding a old pine cone in the fuel tank, the clutch cable snapped, the rear window wiper stopped working & I was told the gear box was in a bad state & will need replacing soon enough! This is despite the car being passed its MOT just before purchase. Would not recommend or The Car King use again. Selling a dangerous car after getting an green MOT for it, possibly knowingly that's it's in a bad state is dishonest & unacceptable. Unfortunately, I never thought of asking for a 3-6 month guarantee so could do nothing in terms of taking it back to challenge. Lesson learnt

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+3 Found this review helpful
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"Disgrace "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Car King sold me an Astra with brakes dangerously worn exhaust corroded coil pack dodgy radio antenna broken thermostat reader broken handbrake cables in tatters so far have spent 1,500 pound on the car and still loads of problems in interested in helping once cars been sold unhelpful in friendly in reliable cowboys selling dangerously dodgy cars that barely road worthy

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"Great service, no sales jargon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a van from the car king and right from the start, very genuine approach no sales jargon and got a great deal. Quick and easy sale and no messing around. Would definitely reccomend

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+0 Found this review helpful
"Reliable little car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a cheap little Renault Clio from The Car King, a year in and it has been nothing other than reliable, it's never let me down and has just sailed through its MOT, Highly recommend these guys even their cheap cars are good

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+0 Found this review helpful
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Dealership Information

THE CAR KING

GREAT DEALS ON USED CARS IN LINCOLN

If you are looking for great savings on quality used cars in the Lincoln area , then you have reached the right place. The Car King are a specialist used car dealer based in Lincolnshire . We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At The Car King we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you. If you are looking for a second hand car in Lincoln , then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Lincoln area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2010

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
158 reviews4.7 out of 5 stars — Rated Excellent
Excellent
126
Very Good
25
Average
1
Poor
3
Terrible
3

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  • Contact Information

    Address

    The Car King
    Gainsborough Road
    Lincoln
    Lincolnshire
    LN1 2LX

    Get in touch

    01522 704640
    http://www.thecarking.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About The Car King

    Company Formed: 2010
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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