86% Reviews
replied to
96% Recommend
to friend


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425 reviews from our car dealer reviews community
Leave a review for The Car Loan Centre
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425 reviews from our car dealer reviews community

Leave a review for The Car Loan Centre
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"Friendly and helpful."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my ford from car loan centre and the guys were really helpful and friendly. I would use again and I recommend to my friend and family or anyone who is thinking of getting a new car! Thank you

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The Car Loan Centre from The Car Loan Centre in response to Friendly and helpful.

Thank you for the review and recommendation Robert! We are pleased to hear that you found our team so friendly and helpful and we can't wait to help the friends and family who you recommended us to!

"Friendly and very helpfull"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you so much Victoria. Was so nice finally being accepted for finance can't thank you enough. You was very helpful and made the process so easy thanks again

The Car Loan Centre from The Car Loan Centre in response to Friendly and very helpfull

Thank you for your review Daniel! It's great to hear that we were able to help you where others couldn't and that Victoria made the process so easy for you! We will pass along your positive feedback!

"Car loan centre "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant company to deal with always had a great experience and always a 5* service

The Car Loan Centre from The Car Loan Centre in response to Car loan centre

Thank you for your review Jason! We are pleased to hear that you are happy with our service!

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"Great service "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Car Loan Centre accepted me for finance when no one else would. They based their decision around your monthly income and outgoings rather than your credit score. The process before being accepted is quite lengthy and they do require a lot of documents. You do have to pay £299 upfront to secure this and the car is fitted with a tracker (this is like a black box and not visible). The only real downside of the company is that you have to pick cars that are available on their website and can’t source cars elsewhere. However the website is updated daily. It’s best to act quick if you find a car you like as they get reserved quickly. Car was taken free of charge from Essex to Manchester for us. Company also said they would send us a £70 cheque to cover travel from Newcastle to Manchester. Car delivery is a set fee of £300 as they use a separate company for this. I would definitely recommend company and would use again.

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The Car Loan Centre from The Car Loan Centre in response to Great service

Thank you very much for your detailed and honest review. It’s great to hear our sales team worked vigilantly to get you approved and find you a vehicle and we will pass along your feedback. We appreciate you taking the time to write a review, this feedback is highly valued and we always welcome it, so that we can provide our customers with a 5-star service! We wish you many happy miles in your new car.

"Brilliant Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stress free well informed at all times to the end

The Car Loan Centre from The Car Loan Centre in response to Brilliant Service

Thank you for your review, we are happy to have helped you!

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"excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i was given a prompt five star service from victoria at the car loan centre very pleased with the service of was explained clearly and made very simple to buy a car with them

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The Car Loan Centre from The Car Loan Centre in response to excellent service

Thank you for your review! We pride ourselves on customer service so that is great to hear and we will pass along your kind words to Victoria who was happy to help

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"100% Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Malcolm was great from start to finish. Got me a car secured when it looked like all hope was lost. I would 100% recommend.

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"Lovely second hand cars! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my Nissan from these guys. Great service and very friendly staff, everyone was extremely helpful and the car is just what I was looking for. Would recommend them if you are looking for a lovely second hand car. I will definitely be purchasing again!

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The Car Loan Centre from The Car Loan Centre in response to Lovely second hand cars!

Thank you for the review and recommendation James! It's great to hear that you have had such a good experience with us and we cannot wait to get you another car again in the future!

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"A very happy customer!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am a very happy customer.... I purchased a lovely Skoda from these guys and it has been running so smoothly ever since. It was in really good condition for a second hand car! I have had no issues or complaints with the customer service, the guys were so helpful and were really nice to deal with. I would highly recommend.

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The Car Loan Centre from The Car Loan Centre in response to A very happy customer!

Thank you Zoe! We appreciate your recommendation and we love to hear that you are a happy customer! Our team work hard to make your experience smooth and simple and we wish you and your new car all the best!

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"Fab group of people😁"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Such a fab group of people to deal with, they are very friendly and made me feel very welcome. The Peugeot I chose is fantastic I am thoroughly enjoying the car. I have had no issues whatsoever, they were faultless!

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The Car Loan Centre from The Car Loan Centre in response to Fab group of people😁

Thank you for your review Annemarie! We appreciate this excellent feedback and we are so pleased to hear that you are enjoying your new car!

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Dealership Information

Who are we?

are a specialist lender who has helped 1000’s of customers with the finance they need, on the cars they love. We are authorised and regulated by the Financial Conduct Authority (FCA) as a lender. We are also Specialist Automotive Finance Approved by the Finance & Leasing Association, so you can be sure you are with a lender you can trust.

What do we do?

The Car Loan Centre supply quality used vehicles and finance to customers who have been declined elsewhere, even with poor/bad credit histories. As we lend our own money, on our own cars, we make our own decisions; so even if you've been refused elsewhere, we are in a position to say YES.

Our aim is simple: To supply each customer with the right finance package to suit their individual circumstances, needs and budget.

How do we do it?

We pride ourselves on being able to consider applicants who have been turned down elsewhere. Every customer's application is assessed based on their unique affordability; we do not rely on computer generated credit scores. If you would like to know more about our lending practices, you can find out all the information on the FAQs page of our website.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2013

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
425 reviews4.8 out of 5 stars — Rated Excellent
Excellent
405
Very Good
9
Average
1
Poor
2
Terrible
8

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  • Contact Information

    Address

    The Car Loan Centre
    77 Wollaston Way
    Burnt Mills Industrial Estate
    Basildon
    Essex
    SS13 1DJ

    Get in touch

    0330 3800 400
    https://www.thecarloancentre.co.uk/?utm_medium=CDRreviews&utm_source=advertising&w=True

    Opening times
    Mon 09.00 - 20.00
    Tue 09.00 - 20.00
    Wed 09.00 - 20.00
    Thu 09.00 - 20.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun Closed

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About The Car Loan Centre

    Company Formed: 2013
    Company Registration: 08679485
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: 729827
    FCAStatus: Fully authorised lender
    Premises Type: XXXXXXXXXX
    Registered Name: The Car Loan Centre
    VAT Number: 8820594


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