86% Reviews
replied to
96% Recommend
to friend


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425 reviews from our car dealer reviews community
Leave a review for The Car Loan Centre
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425 reviews from our car dealer reviews community

Leave a review for The Car Loan Centre
Leave a review
"Alex was amazing throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alexandra was amazing throughout always helpful responded in a speedy manner all the time would use her again

The Car Loan Centre from The Car Loan Centre in response to Alex was amazing throughout

Thank you for the great review Robert! We are delighted to hear our sales consultant Aleksandra was helping throughout your process with us, we will pass on your kind words. Happy Motoring!

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"Alexandra is bang on. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alexandra was amazing all the way though. 4 stars just because no one in this world is perfect but I can confidently say I recommend.

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The Car Loan Centre from The Car Loan Centre in response to Alexandra is bang on.

Thank you for taking the time to review us Paul! We appreciate your kind words about our sales consultant Aleksandra, we will be sure to pass on your review to her. Thank you for your recommendation, we wish you many happy miles!

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"Not looked back since "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely would recommend to anyone and everyone. The best guys around! Speaking from experience, I made a purchased and I have not looked back since.

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The Car Loan Centre from The Car Loan Centre in response to Not looked back since

Thank you for your glowing review Richard! It warms our hearts to hear you had such an amazing experience with us and we appreciate your recommendation. We wish you many happy miles in your new car!

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"Looked after so well "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On my arrival the Citroen looked good, smelt good and felt so good to drive home. It was just brilliant and looked so perfect. The customer service was outstanding and I am so thankful for the best experience. I would rate 5, it was simple, quick and I was looked after well. I could sing The Car Loans Centres praises all day long!

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The Car Loan Centre from The Car Loan Centre in response to Looked after so well

Thank you for the fantastic review Lindsay! We are proud to say we could help you get back behind the wheel again and back on the road. Your satisfaction is our utmost priority, and we're delighted to have met your expectations. We wish you countless enjoyable miles in your new car!

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"Victoria is a credit to the dealership."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was dealing with a lovely lady called Victoria who was great at her job, she has great knowledge and seriously knew her stuff about cars! She sold me the Nissan and its a cracking car! I am made up with the decision I made and I wouldn't rate Victoria and her brilliant customer service anything other than 5 stars.

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The Car Loan Centre from The Car Loan Centre in response to Victoria is a credit to the dealership.

Your glowing review is greatly appreciated, Mark! We would like to thank you for sharing your experience with our sales consultant Victoria. We are delighted to learn that Victoria provided you with excellent guidance throughout your journey and assisted in finding the perfect car for you. We will pass on your kind words to Victoria, we wish you many happy miles in your new Nissan!😊

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"Car Loan Centre Review "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would very happily use The Car Loan Centre again based on my experience. The Ford is running perfectly and the customer service was out of this world. I couldn't of asked for better service. I highly recommend this dealership.

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The Car Loan Centre from The Car Loan Centre in response to Car Loan Centre Review

Thank you for the amazing review Darren! We are elated to hear that you received top customer service and you would choose to return back to us if you ever need to use us again. Your recommendation means a lot to us and we would like to wish you many happy miles to come in your new Ford!😁

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"Alexander was the best "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had a fantastic experience with the service at The Car Loan Centre. From the moment I arrived, everything ran seamlessly with no issues encountered so far. The joy of driving my car has been enhanced by the helpful and friendly customer service. In particular, Alexander stood out as the best - brilliant, patient, and thorough in explaining every detail. Her calm and kind demeanor reassured me throughout the process, making the entire experience enjoyable. I appreciate Alexander's prompt responses, even when I had what might have seemed like trivial questions. She was patient and took the time to provide clear explanations. The assistance with payment was smooth, and the overall service exceeded my expectations. Thanks to the entire team for maintaining such high standards. I am genuinely happy with the service provided, and I wholeheartedly give it a 5-star rating. Thank you, The Car Loan Centre, and especially, thank you, Alexander, for your exceptional support!

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The Car Loan Centre from The Car Loan Centre in response to Alexander was the best

Thank you for sharing your wonderful experience with us, Corina! We are delighted to hear that our team and Aleksandra, in particular, exceeded your expectations. Aleksandra's patience and clear explanations reflect our dedication to customer satisfaction and we're pleased that the payment process was smooth, enhancing your overall experience. We appreciate your 5-star rating and are thrilled to have played a role in enhancing your joy of driving. Happy Motoring!

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"First time using + wont be my last."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a wonderful first experience down at The Car Loan Centre, everyone was amazing and provided me with the most perfect customer care. I was treated very nicely and there was no hard sell or pushiness, the team are super kind! The Audi I purchased is a dream, I love it and I am getting use to it now, which makes it even more enjoyable! I would 100% come back here in the future and pass on my very positive recommendations also!

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The Car Loan Centre from The Car Loan Centre in response to First time using + wont be my last.

Thank you for sharing your wonderful experience at us, Ashleigh! We're thrilled to learn that our team provided you with perfect customer care and a pleasant buying experience with no pressure. Your positive recommendations mean a lot to us and we will be sure to pass on your kind review to our team. We wish you countless enjoyable miles in your new Audi!

"Very helpful useful company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really impressed. Good selection of cars, helpful staff, very understanding and considerate. Great to have a company who can help me even though I have bad credit.

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The Car Loan Centre from The Car Loan Centre in response to Very helpful useful company

Thank you for the amazing review Vicki! We are delighted to hear that you found us helpful, understanding and considerate. It warms our hearts to know we could assist you when others couldn't, We wish you many happy miles!😁

"Valentina Zed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You have great service and a brilliant team. Thank you

The Car Loan Centre from The Car Loan Centre in response to Valentina Zed

Thank you for the great review Valentina! It is amazing to hear you received top customer service, We will pass on your kind words. Happy Motoring!

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Dealership Information

Who are we?

are a specialist lender who has helped 1000’s of customers with the finance they need, on the cars they love. We are authorised and regulated by the Financial Conduct Authority (FCA) as a lender. We are also Specialist Automotive Finance Approved by the Finance & Leasing Association, so you can be sure you are with a lender you can trust.

What do we do?

The Car Loan Centre supply quality used vehicles and finance to customers who have been declined elsewhere, even with poor/bad credit histories. As we lend our own money, on our own cars, we make our own decisions; so even if you've been refused elsewhere, we are in a position to say YES.

Our aim is simple: To supply each customer with the right finance package to suit their individual circumstances, needs and budget.

How do we do it?

We pride ourselves on being able to consider applicants who have been turned down elsewhere. Every customer's application is assessed based on their unique affordability; we do not rely on computer generated credit scores. If you would like to know more about our lending practices, you can find out all the information on the FAQs page of our website.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2013

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
425 reviews4.8 out of 5 stars — Rated Excellent
Excellent
405
Very Good
9
Average
1
Poor
2
Terrible
8

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  • Contact Information

    Address

    The Car Loan Centre
    77 Wollaston Way
    Burnt Mills Industrial Estate
    Basildon
    Essex
    SS13 1DJ

    Get in touch

    0330 3800 400
    https://www.thecarloancentre.co.uk/?utm_medium=CDRreviews&utm_source=advertising&w=True

    Opening times
    Mon 09.00 - 20.00
    Tue 09.00 - 20.00
    Wed 09.00 - 20.00
    Thu 09.00 - 20.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun Closed

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About The Car Loan Centre

    Company Formed: 2013
    Company Registration: 08679485
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: 729827
    FCAStatus: Fully authorised lender
    Premises Type: XXXXXXXXXX
    Registered Name: The Car Loan Centre
    VAT Number: 8820594


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