86% Reviews
replied to
96% Recommend
to friend


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425 reviews from our car dealer reviews community
Leave a review for The Car Loan Centre
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425 reviews from our car dealer reviews community

Leave a review for The Car Loan Centre
Leave a review
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"Friendly dealer"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly and helpful, I would most certainly recommend The car loan centre on to other people needing a new car. It's a lovely dealership with unbeatable prices and no compromise on quality cars and service levels. Everybody I came across was accommodating and did everything possible to ensure a smooth and quick transaction. My new Seat is lovely, its exactly what I was looking for, I feel comfortable driving the car, its perfect. If you need a car, check them out.

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The Car Loan Centre from The Car Loan Centre in response to Friendly dealer

Thank you for the great feedback Lawrence! We are happy to of helped find a vehicle that's right for you and glad you enjoyed your experience with the team! We wish you many happy miles of motoring in your new Seat! 🚗

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"Breath of fresh air"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking for a little run around, nothing too fancy as it's for taking the dogs out, I needed it to be reliable and robust. I found a nice looking second-hand Ford with The Car Loan Centre and it looked perfect, good size for the dogs. What a breath of fresh air it was when buying, everyone is so nice and upfront, they were honest about the cars condition and history and upfront with all details. Lewis, who helped with the paperwork and documents was such a great help, thank you. I will be recommending to everyone.

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The Car Loan Centre from The Car Loan Centre in response to Breath of fresh air

Thank you for the great review Paul! We are happy to of found a suitable car for yourself and your dogs! Customer service is very important to us, so we are glad you enjoyed your experience with Lewis and the team and thanks for the great feedback! Thank you for recommending us and we wish you many happy miles of motoring in your new car! 🚗

"Really fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bradley was absolutely amazing really helpful. I will be recommend all my friends to him. Thank you so much car is beautiful

The Car Loan Centre from The Car Loan Centre in response to Really fantastic

Thank you for the great review Katie! Customer service is very important to us, so we are glad you enjoyed your experience with Bradley! Thanks for the recommendation and we wish you many happy miles of motoring in your new car! 🚗

"Great service would 100% recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our sales advisor Victoria Ryan was very helpful and polite, fantastic service got us the car we wanted, kept us informed on what was going on. Would 100% recommend. Was so quick and stress free!

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The Car Loan Centre from The Car Loan Centre in response to Great service would 100% recommend

Thank you for the great review! Customer service is very important to us so we are glad you enjoyed your experience with Victoria! We wish you many happy miles of motoring in your new car! 🚗

"Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My agent Victoria Ryan was amazing she answered any questions I had and helped me through the process I am very pleased with her performance

The Car Loan Centre from The Car Loan Centre in response to Customer Service

Thank you for the great review Lindsey! We are glad you enjoyed your experience with Victoria, as customer service is very important to us! We wish you many happy miles of motoring in your new car! 🚗

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"Car as described "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you to the sales team, a quick and efficient service, no waiting around, no delays. Everything explained well and the car described extremely true. No hesitation in buying from here in the future.

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The Car Loan Centre from The Car Loan Centre in response to Car as described

Thank you for the great feedback! We are glad you enjoyed your experience with us and found everything well explained! Customer service is very important to us, so we are happy to of helped! We wish you many happy miles of motoring in your new car! 🚗

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"Excellent service "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

TCLC number one for choice service, I would truly recommend them to anyone looking for there dream car.

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The Car Loan Centre from The Car Loan Centre in response to Excellent service

Thank you for the great review Fabian! We are happy to of helped and thanks for recommending us! We wish you many happy miles of motoring in your new car! 🚗

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"Great service "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I want to thank Victoria, she is been amazing. She gave good service from the start to the end. 5 stars

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The Car Loan Centre from The Car Loan Centre in response to Great service

Thank you for the great review Alex! Customer service is very important to us, so we are glad you enjoyed your experience with Victoria! We wish you many happy miles of motoring in your new car! 🚗

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"Absolutely brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Such great service down at this dealer the chap I dealt with was funny and we had good banter which made the experience easy going and fun! Highly recommend, especially if you are like me and you don't feel confident or comfortable in these situations - this dealership is lovely.

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The Car Loan Centre from The Car Loan Centre in response to Absolutely brilliant

Thank you for the great feedback Naomi! Customer service is very important to us, so we are glad you enjoyed your experience! Thanks for the recommendation and we wish you many happy miles of motoring in your new car! 🚗

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"First class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my new Mercedes off this first class company. I couldn’t believe the service I received from start to finish. The team at The car loan centre were very efficient in answering all my questions and helping choose the right car for me. I would highly recommend this dealership as they go above and beyond to help you. Thank you to Craig he was great.

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The Car Loan Centre from The Car Loan Centre in response to First class

Thank you for the great review Wayne! Craig will be very thankful for your great feedback, as customer service is very important to us! We are happy to of supported you and glad we were able to answer all of your questions! We wish you many happy miles of motoring in your Mercedes! 🚗

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Dealership Information

Who are we?

are a specialist lender who has helped 1000’s of customers with the finance they need, on the cars they love. We are authorised and regulated by the Financial Conduct Authority (FCA) as a lender. We are also Specialist Automotive Finance Approved by the Finance & Leasing Association, so you can be sure you are with a lender you can trust.

What do we do?

The Car Loan Centre supply quality used vehicles and finance to customers who have been declined elsewhere, even with poor/bad credit histories. As we lend our own money, on our own cars, we make our own decisions; so even if you've been refused elsewhere, we are in a position to say YES.

Our aim is simple: To supply each customer with the right finance package to suit their individual circumstances, needs and budget.

How do we do it?

We pride ourselves on being able to consider applicants who have been turned down elsewhere. Every customer's application is assessed based on their unique affordability; we do not rely on computer generated credit scores. If you would like to know more about our lending practices, you can find out all the information on the FAQs page of our website.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2013

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
425 reviews4.8 out of 5 stars — Rated Excellent
Excellent
405
Very Good
9
Average
1
Poor
2
Terrible
8

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  • Contact Information

    Address

    The Car Loan Centre
    77 Wollaston Way
    Burnt Mills Industrial Estate
    Basildon
    Essex
    SS13 1DJ

    Get in touch

    0330 3800 400
    https://www.thecarloancentre.co.uk/?utm_medium=CDRreviews&utm_source=advertising&w=True

    Opening times
    Mon 09.00 - 20.00
    Tue 09.00 - 20.00
    Wed 09.00 - 20.00
    Thu 09.00 - 20.00
    Fri 09.00 - 17.00
    Sat 09.00 - 17.00
    Sun Closed

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About The Car Loan Centre

    Company Formed: 2013
    Company Registration: 08679485
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: 729827
    FCAStatus: Fully authorised lender
    Premises Type: XXXXXXXXXX
    Registered Name: The Car Loan Centre
    VAT Number: 8820594


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