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Leave a review for (Closed Down) The Car Lounge by Lowton Motor Company
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547 reviews from our car dealer reviews community

Leave a review for (Closed Down) The Car Lounge by Lowton Motor Company
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"AVOID AT ALL COSTS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a LandRover Discovery Sport from Lowton Motor Company in Warrington(now called the car lounge). On arrival car wasn't ready, on viewing car many problems were present. Car wasn't cleaned, all window wipers were completely worn, tyres were barely legal, break pads and discs were in desperate need of change. Never sent logbook. Took a considerable amount of time to clear previous finance. Lack of correspondance and communication was shocking, they agreed to fix break pads and discs and pay towards a valet. Never recieved funds for valet, didn't pay gargae for the work they did and sent faulty break pads and discs to garage. EML present after 2 months, told to claim on my breakdown insurance to be repaired by Lowton. Car was faulty at the point of sale declared by Financal Ombusdmund. Still waiting for the car to be picked up by Alphera Financal Services a finance company chosen by the garage after more than a year. Car is now SORN as not fit to drive and STILL paying for the car while off road. AVOID BOTH companies at all costs if you really want to purchase car pay for an independent inspection first to make sure car is fit for purpose at point of sale!

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"Phenomenal customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phenomenal service from Joe from start to finish. Very knowledgeable, helpful, and friendly. The Car Lounge has an impressive selection of cars available to choose from. If you're looking for a new car, look no further than The Car Lounge; you won't be disappointed. 

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"No task too big or too small "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a good search on the internet, I finally found a car that ticked all of the boxes at The Car Lounge, so I got in touch with them to make an appointment to go see it in person. As I walked through the doors of the dealership, I was greeted with a warm smile by one of their sales representatives, named Joe. I was made to feel like royalty by him throughout the whole transaction; no task was too big or small for Joe. My Audi is bloody awesome, and it runs like Usain Bolt. I could not ask for much more, could I? Maybe a car that self-cleans would have been nice, but that's not going to happen, sadly. 🤣.

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"The best decision I could have made "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying my car from The Car Lounge by Lowton Motors was the best decision I could have made. The sales team was very well mannered, and they made me feel welcome at all times. The guys know what they are doing and are extremely good at their jobs, to say the least.👍

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"Joe deserves a pay rise 💶💵💷"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just bought my Mercedes from this dealer last month, and they were awesome. The salesperson, Joe, took all of the legwork out of my purchase by going through everything in detail with me and helping me to complete the paperwork. It made the whole process a complete breeze. Thank you, Joe. You are an asset to the company and deserve a pay raise. This will definitely be my number-one dealer in the future. 

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"They delivered on their promise "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at this dealership were far from pushy, a refreshing change from the high-pressure sales tactics I've encountered elsewhere. Every question I had was met with a thorough response, demonstrating their deep knowledge and genuine passion. They made it clear that my satisfaction was their top priority, and they certainly did deliver on that promise. My Jaguar is great fun to drive each and every day; I'm over the moon with it. 

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"Like a big kid on Christmas day 🎅"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It is such a joy being behind the wheel of my Lexus that I bought from The Car Lounge by Lowton Motor Company. I feel like I was a kid again, opening all of his presents on Christmas day. The sales agent that helped me during the purchase of my car was incredible and such a nice chap to deal with. He did not come across pushy at anytime during the sale and left me to my own devices, but he was always available when I needed him to be. I could not be happier with the service from this dealership, and I rate them a solid 5 out of 5 stars!

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"Approved dealership "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went through Car Finance 24/7 and they recommend me to The Car Lounge in Warrington as one of their trusted dealers. Everything went smoothly from start to finish and they made things stress free for me. Overall i'm really pleased with my Mercedes and the service. 👍

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Aftersales from (Closed Down) The Car Lounge by Lowton Motor Company in response to Approved dealership

Hi Waheed, thank you for your recent purchase and your kind words. We hope that you are enjoying your new car and wish you many miles of happy motoring. Best Regards, The Car Lounge by Lowton Motor Company

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"They are fab "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm thrilled to bits with the Mercedes I picked up from Lowton Motor Company last month. The car runs like a dream, and I get lots of compliments from people. Paul moved heaven and earth to help me, and he made sure that it was plain sailing from making the initial inquiry to the handover. I did not have to lift a finger, and I could not believe how easy he made everything. I highly recommend this company to anyone looking to buy their next car; they are fab! 

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Aftersales from (Closed Down) The Car Lounge by Lowton Motor Company in response to They are fab

Hi, thank you for taking the time to leave us a review on the service you received here at The Car Lounge. I will ensure your comments are passed onto the team. Thank you for choosing Lowton Motor Company, we look forward to seeing you again when it’s time to change! Best Regards, The Car Lounge by Lowton Motor Company

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"The whole process was seamless "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesperson who helped me during the purchase of my Land Rover was very professional and a genuinely nice individual who made the whole process seamless. His approach was personable, and he was attentive to my needs, ensuring that I was not only comfortable but also well-informed throughout the transaction. This is the first time I have used this dealership, and I would not hesitate to come back here again when I'm looking to upgrade my car or recommend them to family and friends. 

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Aftersales from (Closed Down) The Car Lounge by Lowton Motor Company in response to The whole process was seamless

Hi Shona, thank you for your recent purchase and your kind words. We hope that you are enjoying your new car and wish you many miles of happy motoring. Best Regards, The Car Lounge by Lowton Motor Company

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Dealership Information

WELCOME TO THE CAR LOUNGE BY LOWTON MOTOR COMPANY

Welcome to Lowton Motor Company Ltd. We are a family run quality used car dealer based in Cheshire/Lancashire on the borders of Leigh, Wigan, Warrington and St Helens just off the M6 M62 & A580 East Lancashire Rd between Liverpool and Manchester with over 200 cars across both sites We are based at 2 locations now.

Our indoor showroom at Birchwood WA3 6NJ which is a 70 car indoor Sports & Prestige site with vehicles ranging from £10000 up to £80000.

All our stock can be viewed online by clicking on the showroom tab at the top of this page then choose your location to browse our stock with up to date pictures taken at each location.

We have over 130 additional vehicles at our holding centre, with over 30 years' experience in the motor trade industry supplying HPI clear quality used cars to the public and due to our excellent service and friendly approach we have endless amounts of repeat customers from all over UK.

QUALITY STOCK

We specialise in affordable quality sports, prestige, 4x4 and general used cars which are sourced via main dealer part exchanges from the likes of BMW, Mercedes, Audi & VW and many other premium brand dealers. We can also try to source your next car if you are looking for something that we don't currently have in stock from one of our dealer connections nationwide, please do not hesitate to contact us.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2004

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
547 reviews4.7 out of 5 stars — Rated Excellent
Excellent
461
Very Good
74
Average
0
Poor
10
Terrible
2

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    Contact Information

    Address

    (Closed Down) The Car Lounge by Lowton Motor Company
    Unit 15
    Birchwood
    Warrington
    Warrington
    WA3 6NJ

    Get in touch

    01925 320468
    https://www.lowtonmotorcompany.com/used-cars

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 17.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About (Closed Down) The Car Lounge by Lowton Motor Company

    Company Formed: 2004
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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