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54% Recommend
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50 reviews from our car dealer reviews community
Leave a review for The Car Site London
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50 reviews from our car dealer reviews community

Leave a review for The Car Site London
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"Dangerous, got to avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As many of those reviews, same thing happened to me. The car is severely faulty, and put people in danger.

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"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid. Or at least do not buy anything here without a warranty. I had a nightmare experience with these guys and wasted money on a vehicle which gave issues within a month of buying it. The owner plays the hard guy and will shout you down. I've never dealt with anyone like him.

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+2 Found this review helpful
"Red ford focus 63 plate "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After carefully choosing a car from this site,a red ford focus,arranged to have it delivered,eagerly awaiting my new car delived the next day,car arrived as promised,and all seemed well, the next morning on inspection was horrified to what was awaiting me,scratches on car,a few dents in door roof torn aircon not working cd player also not working,the list goes on,water in the boot and mould,on driving the car I then found car very Jerry and cutting out,I took car to the garage and they said the fuel injectors were faulty and needed replacing at a cost of nearly £1000,luckily I bought car on finance so I got my refund,never buying a car from this dealer again,I even had a signed form saying all items were working and checked off,the car was a long way from home so foolishly I trusted this dealer,once car had been delivered back to them I noticed it went straight back on the forecourt showing 1 previous owner strange as the logbook I had said 3,I feel sorry for the next unlucky person to buy this car

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+1 Found this review helpful

Mr martin jones in response to Red ford focus 63 plate

Thanks for your response to my review,either you need your team to go to specsavers or look closer,I have all the pictures of the dents roof lining tear and scuffs,also the printout of the original fault codes,and no there will be no fault  codes showing as they were deleted from the ecu,also the boot full of water and mould,so unless you have repaired all these faults as described,they will still be there,also your new advert states on your site 1 owner,well when the logbook came to me it had four,strange that

"Fake and tacky dealers"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This motley crew of 'dealers' have about as much decency you would expect from their spelling in capitalized responses online! Fortunately, as well as being somewhat snake like, they're also not very smart about it, so it's easy to see through. Just be tough and ask a few questions. The stories fall apart. They use sad, old dealer tricks to avoid letting people drive cars that have major problems and might blow up, like obsessively getting you to commit to virtually loving/buying the vehicle before a test drive, which I pointedly declined to do! They wasted my time as I drove a long distance for a test drive, which they agreed to, before changing their mind because I said I wasn't going to commit to buying before I drove that car! It smoked a lot and was clearly another 'problem car' (see reviews online!), so yet another near miss from this sad bunch of failed car traders. Timewarp car dealers who will go bust soon. They are the Dell Boys of 2020. Only minus the charm! This place will never survive lockdown and they only have themselves to blame! I was lied to before even getting a test drive, which must be a record! Dreadful, tacky place. Avoid. Unsurprised at multiple reviews of dishonesty and disappearing when things go wrong. So glad it only took 2 mins to work out I was talking to a failed dodgy car dealer! One of them even called me an idiot! No manners, no class. No success in life.

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+9 Found this review helpful
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"Avoid at all costs "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a vehicle from these clowns @£10000 , 3000 miles and 5 months later the transfer box broke away causing damage to the autobox and prop also . £5100 to fix. Contacted them and gave them 28 days to respond which they did but as soon as gave them all the evidence and quotes they blocked my number and do not reply to emails . I did get hold of Arthur once who told me they was emailing me and sorting it and guess what I'm still waiting . I am now in the process of taking them to court !!!!!!!!!

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+6 Found this review helpful
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"Pretty rubbish to be honest..."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'll start by saying that I wasn't looking to buy a particularly expensive car - in fact, it was a part exchange vehicle that they were looking to unload. The term the dealer used on the phone was "too good to send to auction". I thought fair enough... I can deal with something a little basic and rough around the edges if it's a good runaround. I don't know much about cars so I asked the usual questions on the phone before setting off (Information on the service history etc)... I particularly remember asking if the body panels were rust free. I appreciate that older vehicles will have some knocks and bumps, but rust (lots of rust) is on my 'avoid' list. The dealer responded instantly by saying that the body was 100% rust free and it was a really 'tidy little car' with a few knocks on it. Needless to say, I was satisfied enough to make the commute. This is where I have to laugh because otherwise I just get annoyed... We drove for over TWO HOURS to get there. We saw the car parked up and began inspecting it... Every panel had rust on it. Around the headlight, on the corners of the doors, in all the knocks and dinks. It was impossible to miss. Some doors didn't open or close properly (crunching noises). The drivers side headlight wobbled when I touched it and looked like it was about to fall out at any second. The bonnet was warm so we opened it up... red hot under there so they'd had the engine nice and warmed up before we came to inspect it. The interior was like an old smoking room - it absolutely stank and was covered is discolouration. They wanted £1395 for the privilege of driving this heap home. OVER ONE THOUSAND POUNDS... how? My mind still can't absorb it. My clothes still stink of that stale, smokey interior and I still can't believe it. Speechless Yes, I was expecting some scratches, some parking scars and scuffed rims. But what an absolutely dishonest description of the car and an absolute waste of my time. I have eyes in my head... I don't see what he had to gain by inviting me to drive two hours only to see that he'd lied to me. My only possible explination is that he's sadistic. Maybe he enjoys crouching behind his showroom desk and jacks himself off as he watches the disappointment wash over his unsuspecting customers faces. I don't know... I'm just a guy who wanted to buy a car. I hope this review was helpful. On to the next one!

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+3 Found this review helpful
"Great service very professional "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from car site on Bromley hill and the dealer named Arthur was very friendly and professional could not fault him if I tried , car site took care of everything for me and made my experience very relaxed and I left knowing all was taken care of would recommend this company and myself would deal with these again . Arthur is an integral part of the company thanks . 5 stars

"Outstanding service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you so much to Chris Bird, for taking all of the stress out of buying a car and delivering it to my door. First class service and I absolutely love my car! Thanks Car Site Bromley.

"Excellent Service!"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased a VW Golf from the Car Site in Bromley. We were assisted by John who really looked after us, was very helpful, friendly and seemed genuinely interested and concerned that everything went to plan. John is honest as he delivered on all of his promises and he even checked in with us after purchase to make sure all was Okay. We met a couple other guys from the dealership as well and they were just as helpful and easy to get along with. I would highly recommend this dealership and in particular John. Thanks again guys!

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+1 Found this review helpful
"Fantastic Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

John was so helpful with choosing me the right car! The finance side was easy to understand & didn’t feel like I was being made to do something I wasn’t comfortable with! First time, I’ve bought my own car & I couldn’t recommend The Car Site London enough.

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Dealership Information

The Car Site London is an Independent dealership that is based in Bromley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
50 reviews3.4 out of 5 stars — Rated Average
Excellent
28
Very Good
0
Average
5
Poor
4
Terrible
13

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  • Contact Information

    Address

    The Car Site London
    Bromley Hill
    Bromley
    Greater London
    BR1 4JU

    Get in touch

    0208 4649111
    http://www.thecarsitelondon.co.uk

    Opening times

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    Dealership Statistics

    54%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About The Car Site London

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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