Bilal Ahmad from The Car Traders London in response to Matthew
You can keep your reply short and appreciative. Here’s a simple and professional response: "Thank you for your kind words! We're glad to hear you're happy with your Mazda CX-5 and had a great experience with us. Enjoy your new ride, and feel free to reach out if you need anything!" If you want a more personalized touch, you can mention their name (if available) or add something about their specific experience. Let me know if you'd like a different tone!
Bilal Ahmad from The Car Traders London in response to Matthew
Thank you for your review! We're glad to hear you're happy with your Mazda CX-5 and our service. Enjoy your new car, and feel free to reach out if you ever need anything! 🚗😊
Bought a car dealing Good with Ali thanks
Reviewer has confirmed their email address
Bilal Ahmad from The Car Traders London in response to Car
Thank you for your review! We're glad you had a great experience with Ali. Enjoy your new car, and let us know if we can assist you in the future! 🚗👍
Went to look at a Peugeot 207,they knew we were going stuck right in the corner guy washing the car said wait 10 minutes his on the phone although didn't know why we were there,never advised we were there after 20 minutes which also included us looking at the car,well no comment,we left,definitely would not recommend nothing like there photos
Biala Ahmad from The Car Traders London in response to No customer service
We're sorry to hear about your experience. Customer satisfaction is very important to us, and we regret that we didn’t meet your expectations this time. We appreciate your feedback and will address this with our team to improve our service. If you'd like to discuss this further, please feel free to reach out—we’d love the opportunity to make things right.
Bought red Honda jazz They replaced the battery free of charge happy customers
Reviewer has confirmed their email address
Bilal Ahmad from The Car Traders London in response to Happy customer
Thank you for your review! We're glad to hear you're happy with your Honda Jazz and our service. Enjoy your new car, and let us know if you ever need anything! 🚗😊
I am very pleased with the car that I purchased and the excellent customer service after. Thank you so much..,
Reviewer has confirmed their email address
Bilal Ahmad from The Car Traders London in response to Great customer service.
Thank you for your kind words! We're delighted to hear that you're happy with your car and our customer service. Enjoy your new ride, and feel free to reach out if you ever need anything! 🚗😊
Buying a used or new car is one of the most exciting purchases most people make, but it’s often let down by the experience. Trudging round the dealers, haggling over price, always wondering if you’re getting a good deal. But with Car Traders there’s none of that" is a quote from their website and it could not be further from the truth. My partner and I were sold a car that has a chain belt that is so worn it rattles whenever the car is driven, and our local garage have confirmed it will need replacing immediately which can cost anywhere from £700+ to replace (we paid 7K for this car with the agreement it is in a driveable condition, which it is not). This is not the only fault with the car but is the most expensive to fix along with warning lights that will not turn off and a steering wheel being misaligned. All of these issues were reported in a week of owning the car, however The Car Traders Ltd are refusing to replace the chain belt and will only arrange for the other faults to be resolved if we drive it to them and pay for another one of their cars to be insured for us to use. Due to the above issues we have had to report this to Trading Standards to help us ensure this company do not scam more people with faulty cars, and help us recover some of the costs we have had to spend on a 7K faulty car.
The Car Traders London is an dealership that is based in Romford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
The Car Traders London
Crow Lane
Romford
Greater London
RM7 0GW
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