71% Reviews
replied to
71% Recommend
to friend


7 reviews from our car dealer reviews community
Leave a review for The Car Traders London
Leave a review

7 reviews from our car dealer reviews community

Leave a review for The Car Traders London
Leave a review
"Matthew "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought Mazda cx 5 happy with there dealing

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Bilal Ahmad from The Car Traders London in response to Matthew

You can keep your reply short and appreciative. Here’s a simple and professional response: "Thank you for your kind words! We're glad to hear you're happy with your Mazda CX-5 and had a great experience with us. Enjoy your new ride, and feel free to reach out if you need anything!" If you want a more personalized touch, you can mention their name (if available) or add something about their specific experience. Let me know if you'd like a different tone!

Bilal Ahmad from The Car Traders London in response to Matthew

Thank you for your review! We're glad to hear you're happy with your Mazda CX-5 and our service. Enjoy your new car, and feel free to reach out if you ever need anything! 🚗😊

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"Car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car dealing Good with Ali thanks

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Reviewer has confirmed their email address

+0 Found this review helpful

Bilal Ahmad from The Car Traders London in response to Car

Thank you for your review! We're glad you had a great experience with Ali. Enjoy your new car, and let us know if we can assist you in the future! 🚗👍

"No customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to look at a Peugeot 207,they knew we were going stuck right in the corner guy washing the car said wait 10 minutes his on the phone although didn't know why we were there,never advised we were there after 20 minutes which also included us looking at the car,well no comment,we left,definitely would not recommend nothing like there photos

Biala Ahmad from The Car Traders London in response to No customer service

We're sorry to hear about your experience. Customer satisfaction is very important to us, and we regret that we didn’t meet your expectations this time. We appreciate your feedback and will address this with our team to improve our service. If you'd like to discuss this further, please feel free to reach out—we’d love the opportunity to make things right.

"Joju"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happy customer he give us discount and delivery free

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought red Honda jazz They replaced the battery free of charge happy customers

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Reviewer has confirmed their email address

+0 Found this review helpful

Bilal Ahmad from The Car Traders London in response to Happy customer

Thank you for your review! We're glad to hear you're happy with your Honda Jazz and our service. Enjoy your new car, and let us know if you ever need anything! 🚗😊

" Great customer service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very pleased with the car that I purchased and the excellent customer service after. Thank you so much..,

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Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Bilal Ahmad from The Car Traders London in response to Great customer service.

Thank you for your kind words! We're delighted to hear that you're happy with your car and our customer service. Enjoy your new ride, and feel free to reach out if you ever need anything! 🚗😊

"Avoid at all costs "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a used or new car is one of the most exciting purchases most people make, but it’s often let down by the experience. Trudging round the dealers, haggling over price, always wondering if you’re getting a good deal. But with Car Traders there’s none of that" is a quote from their website and it could not be further from the truth. My partner and I were sold a car that has a chain belt that is so worn it rattles whenever the car is driven, and our local garage have confirmed it will need replacing immediately which can cost anywhere from £700+ to replace (we paid 7K for this car with the agreement it is in a driveable condition, which it is not). This is not the only fault with the car but is the most expensive to fix along with warning lights that will not turn off and a steering wheel being misaligned. All of these issues were reported in a week of owning the car, however The Car Traders Ltd are refusing to replace the chain belt and will only arrange for the other faults to be resolved if we drive it to them and pay for another one of their cars to be insured for us to use. Due to the above issues we have had to report this to Trading Standards to help us ensure this company do not scam more people with faulty cars, and help us recover some of the costs we have had to spend on a 7K faulty car.

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Dealership Information

The Car Traders London is an dealership that is based in Romford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews3.9 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    The Car Traders London
    Crow Lane
    Romford
    Greater London
    RM7 0GW

    Get in touch

    (020) 8022 2140
    RM7 0GW

    Opening times

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    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    71%
    Percent of reviews responded to by this dealer

    Additional Information About The Car Traders London

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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