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11 reviews from our car dealer reviews community
Leave a review for The Car Warehouse
Leave a review

11 reviews from our car dealer reviews community

Leave a review for The Car Warehouse
Leave a review
"Avoid these guys "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a corsa recently (june) from this dealership; I have had to spend good money putting right; the things that were defective,You e-mail them and get no reply; the phone is never answered; if that wasn't enough they e-mailed to try and sell me the spare key for £70!!! You don't get the warranty that's advertised with the car 3months instead of 6months even the warranty company put it all down to wear and tear. Avoid this dealership at all costs

"Don’t Trust a word they say. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having purchased a Vauxhall Astra recently, caused over a month of nightmares for us! They put a false MOT through as when we got it we put it through 3 garages and all stated it should not be driven due to a severe dangerous fault with a rear wheel. Dealers wasn’t helpful even after I let them know well within the 14day period. Difficult to get hold of and then when they do call you they are threatening and horrid service all round! If you value your life and your family’s steer clear!

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"Hassle free very professional thanks Sn "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

from start to finish could not fault this team, left us 2 it and didn't nag or push you to buy, but was there if you needed them. also felt covid safe. did buy off them and would highly recommend. all fleet looked good condition and priced fairly.

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"5 star service very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had no issue with them they delivered car on time and very professional all paper work and all other stuff which was promised delivered

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"Poor customer service"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from this company- paid the asking price plus £50 admin fee under the understanding that I would get a new door seal, boot badge and the spare key. Received the key 2months later. After numerous texts sent still didn’t have the seal or badge- was happy to just get that door seal even though I was promised before buying that I would get all 3 things. But talking to the company today I stated that they were taking a lot of time to get the seal sorted and I felt they were taking the mick out of me. I had a reply of “don’t be cocky with me”. Very unprofessional! I don’t think I’ll be getting what I was promised. Be careful when using this company- make sure you get what you want before taking the car.

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"Check, double check"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased 2014 BMW X5 and the service from them was okay, they did appear to go out of there way to help on things, and when I sold my car which I offered as a trade-in that was not good news for them as now they had to deliver the car and not take one back. They sorted that as COVID-19 was in play. However, when the car arrived it had a black mark across 2 doors and I tried to remove this by hand and could not. Speaking with a manager I was accused of trying to renegotiate the price and that these marks should be expected with the age of the car. I was confused and without a car so I thought okay they told me this mark would come off easily and if I returned the car I was going to be £250 short for the delivery, as we agreed delivery was free if I keep the car. I got the mark looked at and while the black stuff could be removed the mark was still noticeable and there is a small indentation. Also, the rear door bottom panel had damage. I should point out I was sent a video of the car!

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ADAM from The Car Warehouse in response to Check, double check

you had it £1000 discount Please contact Manager and we will resolve your issue

"Recent purchase April 2020"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw the vehicle I was interested in. Spoke to Andy Got it all sorted and vehicle was delivered to my home. Great service. Would recommendation. Vehicle was supurb. Just as described. Thanks

"Very Helpfull"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly and genuine service! Impressed by the vehicle details from the first phone call I felt at ease! Everything was impeccably explained and you know when you just know a genuine car buying place. Travelled up by train from Beconsfield got picked up at the station in my chosen Car and got chance to drive it back to the showroom before I committed felt very Comfortable! To top it off, my car is stunning! Cheers!

"Nissan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Nissan cashcia I am really happy with my purchase. They have been really helpful went for a test drive and gave me all details before I bought the car. They also paid £20 for petrol. Thanks car warehouse.

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"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good customer service resonable price look after me very well

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Dealership Information

The Car Warehouse is an Independent dealership that is based in Leicester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews3.3 out of 5 stars — Rated Average
Excellent
6
Very Good
0
Average
1
Poor
1
Terrible
3

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  • Contact Information

    Address

    The Car Warehouse
    Unit 6 Benson Street
    Leicester
    Leicester
    LE5 4HB

    Get in touch

    0116 2174859
    http://www.thecarwarehouseleicester.co.uk/

    Opening times

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    Dealership Statistics

    45%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About The Car Warehouse

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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