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This company is dangerously incompetent. After having serious problems with our car within days of purchase it was returned to the garage for repair at least five times only to be returned to us still broken. The company returned the car to us with a break caliper without bolts in causing it to fall off and the breaks to fail. The car has since been to two local garages that have refused to work on the car due to concerns over how badly the car has been bodged together. We have been left severely out of pocket from this company with a car that is still broken. Avoid this company as they are dangerously incompetent
Reviewer has confirmed their email address
Recently bought the above car June 23; found to be a great company to do business with, and the car was exactly as described, I live in Devon so a long way to go and view, so I bought it by pictures and talking to the sales staff who gave me the impression of honesty and trust, thank you to all who I spoke with, and yeah had the car delivered with no problems and it’s a great car,
Reviewer has confirmed their email address
Westley from The Hertford Car Company in response to BMW 4 series coupe
Thank you for your review Nigel it's appreciated
Top Notch Team at The Hertford Car Company Slick and efficent, couldn't be happier with the service we've received Highly recommended
Highly recommended. The guys were fantastic with my purchase, very fair and went above and beyond to get the car prepped properly. Hopefully whatever I want next, they will have in stock!
Reviewer has confirmed their email address
We recently purchased a Nissan as we needed to upgrade to a family car the service was absolutely amazing from start to finish would highly recommend anyone looking to buy a car with no stress , thanks to mark and team will defo come back if we ever want to change car
Fabulous car well happy only one minor issue 2nd key don’t work a little disappointed in that but the actual car amazing
So happy I went to Hertford car co My last experience elsewhere was shocking and they made me feel at ease and made the purchase of my new bmw very easy Thanks Wez
Reviewer has confirmed their email address
Fantastic, helpful service. Every question answered. Nothing was to much trouble. Cannot recommend enough
Great customer service and very friendly, extremely helpful always go to these when buying my cars as very trustworthy
So far we are pleased with the car but very disappointed overall with the service. As a point of note - they don't negotiate on price. Spent a whole day trying to get through - phone calls and requests to book a test drive went unanswered and the chat function is a bot - finally got through on the second day.. After purchase, the fuel warning light came on immediately we left the premises and our 50 mile journey home started with a scrabble to the nearest petrol station (and they are not located in Hertford but on a farm in the middle of nowhere.) A small thing but leaves one with a bit of a sour taste in the mouth and now a niggling worry that there may be trouble ahead.
The Hertford Car Company is an Independent dealership that is based in London.If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Previous known address for this business is: 2b Stirling Business Park, Waltham Cross, London, Greater London, EN8 7NY.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
The Hertford Car Company
Ashendene Farm Whitestubbs Lane
Hertford
Hertfordshire
SG13 8QA
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