5, good customer service

5, fixed it quickly and at very short notice.

5 - the work was completed, very good communication and customer service.

Excellent service. I'll give it 5

I was happy enough with how everything went with The Motoring Organisation, the only thing was the garage who were fixing my issue hadn't worked with the warranty provider before me. So they were apprehensive to release the car until they got payment. I ended up paying for it and then got reimbursed so it wasn't too much trouble, but as some feedback I think if it is a new garage that TMO are working with they should pay straight away rather than a week-ish later just to give that garage reassurance going forward. Other than that everything went okay, the issues are fixed and I think everyone is happy.

Claims process was simple, I took the issue to the dealership that I purchased my car from. They went through the warranty for me and then I did the finalising approval, from start to finish the whole thing took a few days, it was no bother at all. I have a 3 year warranty with TMO so if I ever have any issues I will be happy to use them again.

I'd give a good 5. I've since driven in atrocious weather conditions up the West Coast and on Skye with no issues at all. The work has been a complete success. It was so straightforward to get the work authorised and completed. Your agent dealt with the whole procedure professionally.

Yes the technician was very helpful and friendly and done an amazing job moving the the TV and Internet box to another room and all the wires are very neat

5 Quick and speedy service

5