33% Reviews
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44% Recommend
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9 reviews from our car dealer reviews community
Leave a review for The Van Discount Company
Leave a review

9 reviews from our car dealer reviews community

Leave a review for The Van Discount Company
Leave a review
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recent took delivery of a new Luton van from Paul at The Van Discount Company. We needed the van really quickly and wasn't sure they could deliver due to Covid 19 restrictions but we had the van within 2 weeks of order. Great service and easy to deal with. Definitely recommend and we will use again.

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+0 Found this review helpful
"Ford Transit curtainsider"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the purchase from The Van Discount Company. Everything worked like clockwork we would use again.

"Took a chance very happy"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wanted a brand new Ford Transit Custom dciv Really pleased with service I had a brand new van delivered just when I wanted it yes it was pre registered but who cares as it was a brand new van for £5k savings with zero miles on the clock Great service from Paul at Van discount company will buy from again and happy to recommend Thank you

Neil Doherty from The Van Discount Company in response to Took a chance very happy

Thank you Pete for taking the time to review our company. Your feedback and business are greatly appreciated

"Excellent services great Guys"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just got delivery of my second van from The Van Discount Company i`m well pleased with the services everything worked like clockwork and the vehicle was delivered on time. Neil and his team are easy to deal with and i would definitely recommend them.

Neil Doherty from The Van Discount Company in response to Excellent services great Guys

Thank you Steve for such a great review. it was a pleasure doing business with you once again

"Excellent service. Highly recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was recommended by a friend to speak to the Van Discount Company after they had supplied them with a van. I wasn't disappointed and had my van within 2 weeks as promised and cheaper than anywhere else I had a quote from. I will definitely use them again and will be recommending them. Thank you once again Paul.

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+1 Found this review helpful
"EASY DEALING WITH THESE GUYS"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well chuffed. The Van Discount Company delivered my new van very quickly after mine was written off and I needed a van fast. Got loads of gadgets that I didn’t have on my old van.

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+2 Found this review helpful
"Not to be trusted"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Neil at the Van Discount Company sounded like a decent guy,this proved not to be the case. He said he had a Luton for immediate delivery. We said great send us an invoice. He said he could not do this until we paid £500 deposit. We foolishly did this and all went quiet. No reply to email or phone calls. Eventually got through to some other bloke who promised to ring back immediately , he did not. So we cancelled the order and miraculously Neil got back in touch and said he was on holiday. This was no good to us or our business, so we told him again we had cancelled our order and he needed to refund our deposit as we needed a van immediately as he originally promised. He is refusing to refund our deposit. Will have to get our solicitor on to,it. Don’t trust this company, you might get a van eventually but not when promised.

Neil Doherty from The Van Discount Company in response to Not to be trusted

In response to this review. Firstly the vehicle ordered was a chassis cab and not a Luton van. This chassis was a stock vehicle which means a delivery timescale within 10 working days. The vehicle was ordered on Friday the 19th of July and delivery was booked for Monday the 30th of July which wasn't fast enough for this customer. The salesman was on holiday after the order was taken and his colleague did call the customer back on the number the customer gave which he then questioned why were we phoning on a number that is ex directory. The Van Discount Company takes all complaints seriously and will always deal with any issues that may arise

"To be avoided"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I call Neil and send email regarding v5 a few weeks ago, he never told my v5 will be held on retention. 4 weeks after delivery my new Peugeot boxer i call to ask 1 more time about V5 and surprise : my v5 will be held on retention. Those info proper dealer suppose to warning you before you do the deal, buy. Best to avoid The Van Discount Company and pay more to another van dealer.

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+2 Found this review helpful
"Up and Running Couriers"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paid a deposit and was told 3-4 weeks for delivery, after much chasing the van was delivered after 9 weeks. I was also told I needed to pay pre delivery so I did after being promised a date, this was pushed back another 2 weeks. After using the van we realised there was an issue with the way the curtains were held in so contacted Van Discount to be told to contact the people who manufactured the body. I did this and at my expense had the vehicle taken a round trip of 360mls to get it put right, Van Discount did not involve themselves in this and not once did they contact us to see if all was okay. To top it all off I chased them for the logbook only to be told after a phone call and emails that in the agreement it stated that we had to wait till the vehicle was due to be taxed, why this couldn’t of been said on the 1st phone call inquiry left me feeling that they were being shifty. My experience with them has not been a good one and will not be ordering again from them.

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Dealership Information

The Van Discount Company is an Independent dealership that is based in Burnley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
9 reviews3.8 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
0
Poor
3
Terrible
0

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  • Contact Information

    Address

    The Van Discount Company
    Lancashire Digital Technology Centre Bancroft Road
    Burnley
    Lancashire
    BB10 2TP

    Get in touch

    0345 612 1252
    http://www.van-discount.co.uk

    Opening times

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    Dealership Statistics

    44%
    Would recommend this dealer to family and friends
    33%
    Percent of reviews responded to by this dealer

    Additional Information About The Van Discount Company

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
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    FCA Ref: XXXXXXXXXX
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