Luke O, April 2025
"Very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is my first time owning an Audi after growing up with them in my family and I'm loving it. Everything about the sale was perfect. Sam (the salesman) was great throughout. There were a couple of scruffs on the alloys that weren't sorted out, but after contacting the team, they were helpful and got them sorted pretty quickly.
+0 Found this review helpful
Sharon from Preston Audi in response to Very helpful
Good morning Luke. We appreciate your review. Your feedback regarding Sam has been communicated to him, and we are pleased to receive your insights. Welcome to the Audi family your comprehensive account of your experience at Preston Audi will be beneficial to others contemplating our dealership. Thank you for choosing us, and we eagerly anticipate your return to the dealership in the future. Sharon - Swansway Motor Group.
Ann T, April 2025
"Our 8th car from Paul"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything with our Q3 has been brilliant, we love it. This is our 8th car from Paul and like always, he was brilliant to deal with, which is why we ask for him every time. He doesn't rush the sale, I feel I can ask him any questions and he is happy to answer them without me feeling silly for asking. I've already recommended for people to visit Preston Audi and I will continue to do so.
+0 Found this review helpful
Sharon from Preston Audi in response to Our 8th car from Paul
Good morning Ann. We appreciate your review. Your feedback regarding Paul has been communicated to him, and we are pleased to receive your insights. The Audi Q3 is an exceptional model within the Audi lineup. Your comprehensive account of your experience at Preston Audi will be beneficial to others contemplating our dealership. Thank you for choosing us for an eighth time, and we eagerly anticipate your return to the dealership in the future. Sharon - Swansway Motor Group.
Keith H, April 2025
"Really good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm getting on really good with my Audi TT. I've had it for a little while now and I've taken it on one or two big trips, but both times it's been great. Paul was the salesman on the day and he was great. Everything went as expected.
+0 Found this review helpful
Sharon from Preston Audi in response to Really good
Good Morning Keith, We appreciate your five-star review. It brings us great joy to learn that you experienced excellent service from the Paul at Preston Audi. We are thrilled that you are enjoying your Audi TT Thank you for your custom, and we eagerly anticipate the opportunity to welcome you back in the future. Sharon - Swansway Motor Group.
Lorna H, March 2025
"Audi Q3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service
+0 Found this review helpful
Sharon from Preston Audi in response to Audi Q3
Good Morning Lorna , Thank you for your review. We are delighted to read you received excellent service from the Team at Preston Audi and you are enjoying your new vehicle. Thank you so much for your customer and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Sophie M, January 2025
"Good customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Good customer service at the Preston Audi Branch.
+0 Found this review helpful
Sharon from Preston Audi in response to Good customer service
Good Afternoon Sophie, We appreciate your five-star review. It brings us great joy to learn that you experienced excellent service from the Team at Preston Audi. Thank you for your custom, and we eagerly anticipate the opportunity to welcome you back in the future. Sharon - Swansway Motor Group.
Gary R, January 2025
"A1 Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Audi A6 is fantastic and has been a super car, I’m very pleased with it. I’ve known Darren for a long time, and this is the third A6 I’ve purchased from him. The service he offers is absolutely phenomenal, he always excels, leaving no questions unanswered. My daughter might be looking at an Audi A3 soon, so I’ll definitely be giving him a call when the time comes. A brilliant experience as always.
+0 Found this review helpful
Sharon from Preston Audi in response to A1 Service
Good morning Gary. We appreciate your review. Your feedback regarding Darren has been communicated to him, and we are pleased to receive your insights. The Audi A6 is an exceptional model within the Audi lineup. Your comprehensive account of your experience at Preston Audi will be beneficial to others contemplating our dealership. Thank you for choosing us, and we eagerly anticipate your return to the dealership in the future. Best regards, Sharon - Swansway Motor Group.
Rhys A, January 2025
"Top marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Darren was the salesman who looked after me while I was at Preston Audi, and he was really good to deal with. Top marks.
+0 Found this review helpful
Sharon from Preston Audi in response to Top marks
Good Morning Rhys, We appreciate your five-star review. It brings us great joy to learn that you experienced excellent service with Darren and the Team at Preston Audi. Thank you for your custom, and we eagerly anticipate the opportunity to welcome you back in the future. Sincerely, Sharon - Swansway Motor Group.
Thomas M, January 2025
"Above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We recently got an Audi Q5 for my wife, and so far, we’re very happy with it. As someone who’s owned a lot of Audis, I knew what to expect, and this car has been no exception in terms of quality. There was an issue with the alarm going off when you go over the speed limit, even over 1mph which I need to look at. Darren was absolutely superb to deal with, he went above and beyond throughout the process. Fantastic service.
+0 Found this review helpful
Sharon from Preston Audi in response to Above and beyond
Good Morning Thomas, Thank you for your review. Your comments for Darren have been cascaded to him, and we are delighted to receive your feedback. The Q5 is a fabulous vehicle in the Audi range. Your detailed customer experience at Preston Audi will assist others who are considering using our dealership. Thank you for your business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group
Hannah M, January 2025
"Very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Paul couldn't of done anything else to make my car buying experience a good one. I drove away in the Audi A1 and since picking it up in November it's been a good car and I'm very happy with it.
+0 Found this review helpful
Sharon from Preston Audi in response to Very happy
Good Morning Hannah, Thank you for your 5 star review. We are delighted to read you received great service and your handover went smoothly. Thank you so much for your customer and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Edward H, January 2025
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service, open, honest and when it came to the handover very fast and efficient.
+0 Found this review helpful
Sharon from Preston Audi in response to Great service
Good Morning Edward, Thank you for your 5 star review. We are delighted to read you received great service and your handover went smoothly. Thank you so much for your customer and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
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