Lorna H, March 2025
"Audi Q3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service
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Sophie M, January 2025
"Good customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Good customer service at the Preston Audi Branch.
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Sharon from Preston Audi in response to Good customer service
Good Afternoon Sophie, We appreciate your five-star review. It brings us great joy to learn that you experienced excellent service from the Team at Preston Audi. Thank you for your custom, and we eagerly anticipate the opportunity to welcome you back in the future. Sharon - Swansway Motor Group.
Gary R, January 2025
"A1 Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Audi A6 is fantastic and has been a super car, I’m very pleased with it. I’ve known Darren for a long time, and this is the third A6 I’ve purchased from him. The service he offers is absolutely phenomenal, he always excels, leaving no questions unanswered. My daughter might be looking at an Audi A3 soon, so I’ll definitely be giving him a call when the time comes. A brilliant experience as always.
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Sharon from Preston Audi in response to A1 Service
Good morning Gary. We appreciate your review. Your feedback regarding Darren has been communicated to him, and we are pleased to receive your insights. The Audi A6 is an exceptional model within the Audi lineup. Your comprehensive account of your experience at Preston Audi will be beneficial to others contemplating our dealership. Thank you for choosing us, and we eagerly anticipate your return to the dealership in the future. Best regards, Sharon - Swansway Motor Group.
Rhys A, January 2025
"Top marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Darren was the salesman who looked after me while I was at Preston Audi, and he was really good to deal with. Top marks.
+0 Found this review helpful
Sharon from Preston Audi in response to Top marks
Good Morning Rhys, We appreciate your five-star review. It brings us great joy to learn that you experienced excellent service with Darren and the Team at Preston Audi. Thank you for your custom, and we eagerly anticipate the opportunity to welcome you back in the future. Sincerely, Sharon - Swansway Motor Group.
Thomas M, January 2025
"Above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We recently got an Audi Q5 for my wife, and so far, we’re very happy with it. As someone who’s owned a lot of Audis, I knew what to expect, and this car has been no exception in terms of quality. There was an issue with the alarm going off when you go over the speed limit, even over 1mph which I need to look at. Darren was absolutely superb to deal with, he went above and beyond throughout the process. Fantastic service.
+0 Found this review helpful
Sharon from Preston Audi in response to Above and beyond
Good Morning Thomas, Thank you for your review. Your comments for Darren have been cascaded to him, and we are delighted to receive your feedback. The Q5 is a fabulous vehicle in the Audi range. Your detailed customer experience at Preston Audi will assist others who are considering using our dealership. Thank you for your business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group
Hannah M, January 2025
"Very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Paul couldn't of done anything else to make my car buying experience a good one. I drove away in the Audi A1 and since picking it up in November it's been a good car and I'm very happy with it.
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Edward H, January 2025
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service, open, honest and when it came to the handover very fast and efficient.
+0 Found this review helpful
Sharon from Preston Audi in response to Great service
Good Morning Edward, Thank you for your 5 star review. We are delighted to read you received great service and your handover went smoothly. Thank you so much for your customer and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Geert H, January 2025
"Smashing bloke"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Darren was a smashing bloke, and the car was immaculate when I picked it up.
+0 Found this review helpful
Sharon from Preston Audi in response to Smashing bloke
Good Morning Geert, Thank you for your 5-star review. We are delighted to read you were happy with the service and your new car. Thank you so much for your business, and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Shannon S, January 2025
"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've got no problem rating 5 stars because I didn't have any issues. Darren was the salesman on the day and he was brilliant. He showed us around the car, showed us all of the controls, and how everything works, which was helpful with it being my first Audi A4. It was also my first time at the Preston branch, and I've got no complaints.
+0 Found this review helpful
Sharon from Preston Audi in response to No complaints
Good Morning Shannon, Thank you for your review. Your comments for Darren have been cascaded to him, and we are delighted to receive your feedback. The A1 is a fabulous vehicle in the Audi range. Your detailed customer experience at Preston Audi will assist others who are considering using our dealership. Thank you for your business, and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group
Lily B, January 2025
"Darren was brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Darren made the whole car buying experience such a good one for me because he was happy to go at my speed and he wasn't pushy at all, I found him to be really helpful. I've had my Q3 since November and I'm enjoying the car.
+0 Found this review helpful
Sharon from Preston Audi in response to Darren was brilliant
Good Morning Lily, Thank you for your review. Great comments for Darren and the team at Preston Audi. We are very grateful for your time spent in providing this detailed review, and we are pleased to hear that you had an amazing customer journey. Thank you so much for your business. Sharon - Swansway Motor Group
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