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73 reviews from our car dealer reviews community
Leave a review for Preston Audi
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73 reviews from our car dealer reviews community

Leave a review for Preston Audi
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"Never had a car with so much tech "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After having a BMW for a few years, I decided it was time for a change. I had seen many Audi Q5s on the road and always thought they looked brilliant. When my brother got himself a Q7, I knew I wanted an Audi for my next car. I went to Preston Audi to check out a Q5 they had, and I was blown away by how much car I would get for my money. It had low mileage and an incredible array of technology features. The staff at Preston Audi were a delight to deal with. They thoroughly explained all the car's main controls, making sure I felt comfortable with everything. When it came to the paperwork, they made the process super quick and easy. Overall, my experience with Preston Audi was fantastic, and I couldn't be happier with my new Audi Q5.

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Sharon from Preston Audi in response to Never had a car with so much tech

Good Morning Ratilal, Thank you for your 5 Star Review, We are thrilled to hear that you are happy with your Audi Q5 and all its new technology and that the Team were delight to deal with. Thank you again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Stoke of luck "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I were driving through Preston when we passed by Preston Audi, and she wanted to stop and see what they had available. We looked around the forecourt and were impressed by the high quality of the cars, and to my surprise, the prices were fantastic. My wife spotted an Audi A3, and her eyes lit up as soon as she saw it—she was smitten. We decided to go for it, and the team at Preston Audi made the process exciting and straightforward. Their professionalism and enthusiasm made the experience enjoyable. Since getting the car, my wife has been over the moon and absolutely loves driving it. We couldn't be happier with our purchase and the excellent service we received.

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Sharon from Preston Audi in response to Stoke of luck

Good afternoon , Thank you for your 5 star review. Your comments have been shared with the team at as I know they will be delighted to read your comments. Thank you for choosing Preston Audi and we are thrilled to hear your wife is smitten with her A3. We look forward to welcoming you back to our showroom in the future. Sharon - Swansway Motor Group

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"Audi Q2"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I test drove the Audi Q2 at Preston Audi, I knew it was the car for me. Everything about it, from its size to its performance, was perfect. I'm incredibly grateful to the team at Preston Audi for their accommodation and for making the entire purchasing process a walk in the park. Their professionalism and knowledge were evident throughout, ensuring that my experience was not only smooth but also enjoyable. I couldn't be happier with my decision to choose Preston Audi, and I highly recommend them to anyone looking for a seamless car-buying experience and exceptional service.

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Julie from Preston Audi in response to Audi Q2

Thank you for your 5 star review, Jennifer. We are delighted to hear that your Audi Q2 is perfect for you and pleased that your customer journey was a smooth, enjoyable one.

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"Lovely to drive ❤️"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Discovering Preston Audi online turned out to be a real blessing for me. From the moment I contacted them, the service from the team at the dealership was truly exceptional. They were not only helpful and knowledgeable but also very professional throughout the entire process. I am absolutely thrilled with my new Audi Q2. The car exceeds my expectations, and I feel like I got a lot of value for my money. The team at Preston Audi made sure that every detail was taken care of, ensuring a smooth and enjoyable purchasing experience. I highly recommend Preston Audi to anyone looking for a high-quality vehicle and outstanding customer service. 

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Julie from Preston Audi in response to Lovely to drive ❤️

Yingying, thank you for your lovely review. We are proud to be considered exceptional and we are pleased that the whole process was an enjoyable experience for you. We look forward to welcoming you back in the future.

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"So far so good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Being in the motor trade myself, I knew the Audi A6 would be a reliable and overall excellent choice. I visited Preston Audi and found exactly what I was looking for; the A6 they had available was not only priced fantastically but also in immaculate condition. Paul, who assisted me, was professional and friendly right from the moment I arrived. He efficiently handled all the paperwork, making the process seamless and stress-free. His knowledge and demeanour exemplified excellent customer service.

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Julie from Preston Audi in response to So far so good

We are so happy that you had a stress-free customer journey, Saviour. Many thanks for your review. Our team will be proud to hear that you received excellent customer service and that Paul made your customer journey seamless.

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"Finally made the move to electric 😁"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've never owned an electric car before, but since getting my Audi Q4 electric, I can't imagine going back to a conventional vehicle. Despite not needing to tackle particularly long journeys, the car pleasantly surprised me when we managed a round trip to the Cotswolds on a single charge. I am deeply thankful to the team at Preston Audi for making the transition to an electric car incredibly smooth. They took the time to explain every aspect of the vehicle and its functionalities, ensuring I felt confident and informed. Even after the sale, their support has been outstanding; quick to respond to any questions or concerns I've had.

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Julie from Preston Audi in response to Finally made the move to electric 😁

Lisa, thank you for your 5 star review. We are pleased to learn that your transition to electric has been smooth and that you have had outstanding support.

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"⭐⭐⭐⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I want to extend my heartfelt thanks to Preston Audi for their exceptional service in helping me acquire my Audi Q4. From the moment I walked into their showroom, I was impressed by their professionalism and dedication to customer satisfaction. They listened attentively to my preferences and guided me towards the perfect choice. The Audi Q4 they recommended exceeded all my expectations. It not only meets my practical needs but also delights with its sleek design and advanced features. The entire purchasing process was seamless, thanks to their knowledgeable and friendly staff, who made sure every detail was taken care of.

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Julie from Preston Audi in response to ⭐⭐⭐⭐

Thank you for your review, Sukhjeet. We are delighted that you are pleased with your Q4 and the service you received. We are very proud to hear that your customer journey was made seamless due to the professionalism and dedication of our friendly team.

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"Went above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have always been drawn to German cars, but I have never had an Audi. I was at a dealership local to me and had a look at an Audi A5, and I loved it. I went online to see if there were any in slightly better condition. When I come across Preston Audi, who had one that was in pristine condition, you would think it had come straight from the factory. When I saw it at the dealership, it matched the ad perfectly, and I was blown away by the tech the car came with. Darren from the dealership was a godsend; he spent the time to explain how all the controls worked and even paid for a taxi to collect me from the train station so I could and collect the car.

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Julie from Preston Audi in response to Went above and beyond

Paul, many thanks for your 5 star review. We are very pleased that you love your Audi A5. We pride ourselves on providing an outstanding customer journey and are pleased that you had this experience with us. Your feedback will be passed to Darren and I am sure he will look forward to welcoming you back to the showroom on your next Audi purchase.

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"Super helpful and friendly people "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic experience from start to finish! The Audi A5 I bought from Preston Audi is beyond perfect, and the sales team were lovely, making it a really enjoyable experience. 

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Julie from Preston Audi in response to Super helpful and friendly people

Heather, thank you for your review. We are so happy that your A5 is beyond perfect and that you enjoyed your customer experience.

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"Always a pleasure 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the years, I have visited Preston Audi several times, and they consistently provide first-class service. Their cars are always of the highest standard, which is why I continue to choose them. Recently, I went to upgrade my old car and found an Audi TT with low mileage and in great condition. As always, the team at Preston Audi were relaxed and made the entire process seamless. Their professionalism and attention to detail are unmatched. I highly recommend Preston Audi for anyone looking for quality cars and excellent service.

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Julie from Preston Audi in response to Always a pleasure 👍

Ernie, it's always a pleasure for us to welcome back customers. Thank you for your 5* review. We are very proud of our high standards and friendly, professional customer service. We look forward to your next visit.

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Dealership Information

Preston Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
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Ratings
73 reviews4.7 out of 5 stars — Rated Excellent
Excellent
64
Very Good
5
Average
1
Poor
0
Terrible
3

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    Contact Information

    Address

    Preston Audi
    Riversway Motor Park Nelson Way
    Preston
    Lancashire
    PR2 2JZ

    Get in touch

    01772 911333
    https://www.swanswaygarages.com/audi/contact-us/preston/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    93%
    Percent of reviews responded to by this dealer

    Additional Information About Preston Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Preston Audi
    VAT Number: 823 8072 33


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