I have always been drawn to German cars, but I have never had an Audi. I was at a dealership local to me and had a look at an Audi A5, and I loved it. I went online to see if there were any in slightly better condition. When I come across Preston Audi, who had one that was in pristine condition, you would think it had come straight from the factory. When I saw it at the dealership, it matched the ad perfectly, and I was blown away by the tech the car came with. Darren from the dealership was a godsend; he spent the time to explain how all the controls worked and even paid for a taxi to collect me from the train station so I could and collect the car.
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Julie from Preston Audi in response to Went above and beyond
Paul, many thanks for your 5 star review. We are very pleased that you love your Audi A5. We pride ourselves on providing an outstanding customer journey and are pleased that you had this experience with us. Your feedback will be passed to Darren and I am sure he will look forward to welcoming you back to the showroom on your next Audi purchase.
Fantastic experience from start to finish! The Audi A5 I bought from Preston Audi is beyond perfect, and the sales team were lovely, making it a really enjoyable experience.
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Julie from Preston Audi in response to Super helpful and friendly people
Heather, thank you for your review. We are so happy that your A5 is beyond perfect and that you enjoyed your customer experience.
Over the years, I have visited Preston Audi several times, and they consistently provide first-class service. Their cars are always of the highest standard, which is why I continue to choose them. Recently, I went to upgrade my old car and found an Audi TT with low mileage and in great condition. As always, the team at Preston Audi were relaxed and made the entire process seamless. Their professionalism and attention to detail are unmatched. I highly recommend Preston Audi for anyone looking for quality cars and excellent service.
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Julie from Preston Audi in response to Always a pleasure 👍
Ernie, it's always a pleasure for us to welcome back customers. Thank you for your 5* review. We are very proud of our high standards and friendly, professional customer service. We look forward to your next visit.
I've had my Audi Q5 for a little while now and it's been excellent to drive. To finish off my whole experience I'm currently waiting for the electric charger to arrive but I've only had the car for a short time so I'm sure it will be delivered soon. Zahida was the sales woman on the day and she provided brilliant customer service! I couldn't fault her assistance throughout the process. I would give this dealership a solid 5-star rating based on my experience with Zahida.
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Julie from Preston Audi in response to Brilliant service
Thank you for your wonderful 5* review, Louise. Zahida will be pleased to hear that you considered her customer service to be brilliant.
No complaints from me at all! I love my Audi A1, it's been a great little car since driving it away.
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Julie from Preston Audi in response to I love my Audi A1
Thank you for your 5 star review, Daniel. We are really pleased that you love your A1.
As a returning customer I knew exactly what to expect because I know the team quite well at this point because I think I've 3 cars from here now. I believe the first car was an Audi Q3, the second was a leased A3 and the most recent purchase is my 23 plate Audi Q3 which I absolutely love! Me and my other half couldn't be happier with it. Even though we owned one before we were really taken back by the features that comes with the newer model. Hopefully we get the chance to visit Preston Audi again, because every time I visit, I'm always very impressed with how efficient the team is at getting everything sorted for us. I couldn't ask for more.
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Julie from Preston Audi in response to Returning customer
James, thank your for your fabulous review. We are extremely pleased that you are so impressed that you return to us for your Audi purchases. The team will be very grateful for your feedback and look forward to assisting you at your next Audi visit.
I recently purchased an Audi Q3 from Ifan at Preston Audi and it was another great purchase from this dealership. Ifan is a great guy, so friendly and knowledgeable-and made me very comfortable sorting out all my details including a great deal on the purchase price. Gemma completed the handover and once again everything was perfect. Now I am enjoying my new Q3 Sportback. It’s amazing! Thanks Audi Preston! Highly recommended.
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Elizabeth Wainwright from Preston Audi in response to Great, reliable and friendly service.
Good Morning Martyne Thank you for your review. Your comments have been shared with Ifan and Gemma as I know they will be delighted to read your comments. Thank you for choosing Preston Audi and we look forward to welcoming you back to our showroom in the future. Elizabeth - Swansway Motor Group
Every time I've visited Preston Audi, they've consistently provided fantastic service, and the cars I've purchased from them have never disappointed. Recently, I decided it was time to upgrade my car and headed to the dealership to see what they had available. The cars displayed on the forecourt at Preston Audi are always impressive, but the Audi Q5 caught my eye. After taking it for a test drive, I realised it ticked all my boxes; low miles, comfortable drive, and stunning condition. It was an easy decision that I couldn't be happier with. The entire experience at Preston Audi was seamless, from browsing to purchase. Their professionalism and attention to detail were evident throughout, reaffirming why they're my go-to dealership.
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Sharon from Preston Audi in response to 3rd car from Preston Audi 👍
Good Morning Andrew, Thank you so much for your 5 Star Review. We are delighted to hear that you chose to go with the Audi Q5 and that you are enjoying your new vehicle, We are also extremely pleased to hear that your overall customer journey with us was fantastic again Please may we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Great service from Audi Preston. The team could not have been more patient and helpful through the whole process. Gemma was always very helpful with the finance aspects. Recommended. Phil
Sharon from Preston Audi in response to Great service
Good Afternoon Philip, Thank you for your review. Your comments for Ifan and Gemma have been cascaded to them and we are delighted to receive your feedback. Your detailed customer experience at Preston Audi will assist others who are considering using our dealership. Thank you for your custom. We look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group.
Paul Rawlinson at Preston Audi delivered phenomenal customer service, he went above and beyond to help me when I was looking to purchase a new car. The things that stood out particularly strong, was his efforts to always get back to me when he said he would, he provided me with all the information I needed about the car upfront without any prompt, and he went into fine detail about every aspect with me. He explained the car details, the finance deal, and the price without using jargon so I understood exactly what I was agreeing to. The car is amazing, I love it to bits. Thank you so much for providing a first class service, that I haven't received anywhere else in the past. A highly rated five star review from Catherine Boyle, purchased an Audi Q2 in June from Preston Audi.
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Jaime Rodgers from Preston Audi in response to Phenomenal customer service
Good afternoon Catherine, Thank you for your 5 Star Review. We are absolutely delighted to hear that the customer journey you had with Paul was phenomenal. We know that purchasing a vehicle can be quite a daunting experience and we are so pleased that this was not the case for yourself, that Paul was informative in every aspect of your journey and that you have fallen in love with your Audi Q2. May we also take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group
Preston Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!
Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership
Excellent | 77 | |
Very Good | 5 | |
Average | 1 | |
Poor | 0 | |
Terrible | 3 |
Preston Audi
Riversway Motor Park Nelson Way
Preston
Lancashire
PR2 2JZ
01772 911333
https://www.swanswaygarages.com/audi/contact-us/preston/
Mon | 08.30 - 19.00 |
Tue | 08.30 - 19.00 |
Wed | 08.30 - 19.00 |
Thu | 08.30 - 19.00 |
Fri | 08.30 - 19.00 |
Sat | 09.00 - 17.00 |
Sun | 11.00 - 17.00 |
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