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In the process of finding the right car, I visited several showrooms and I wasn't best impressed, my perception took a positive turn when I visited the Preston Audi dealership. I am genuinely grateful for the decision, as the representative, Peter, was an absolute pleasure to deal with. He was courteous, respectful, and refreshingly non-pushy. Despite the initial setback of the test-driven car being sold moments before, Peter's efforts led to the discovery of a different vehicle that perfectly matched my requirements. I am thrilled to share that my experience with the car has been nothing short of amazing. The driving experience is exceptional, and I find genuine enjoyment in every journey I undertake. While purchasing the car, Peter was not only polite but also incredibly helpful and friendly, which significantly contributed to our positive experience. Without a doubt, this experience merits a solid rating of 5. The overall process was incredibly smooth, thanks to the easy transition facilitated by the dealership.
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Sharon from Preston Audi in response to Nothing but perfect
Good morning Jane, Thank you for your 5 star review. We are delighted to hear that you had an incredible, stress free and an amazing experience with Peter at Preston Audi. We hope you thoroughly enjoy your new vehicle. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
The Audi Q2 that I bought from here is an absolutely beauty, I love it to bits. Our sales advisor Ifan is the perfect example of an amazing salesman, he is so easy to get on with, the most helpful person I have ever dealt with when purchasing a car. I would not consider going to another dealer after the outstanding service that Preston Audi delivered, already recommended these to a few people I know also.
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Sharon from Preston Audi in response to Would not consider another dealer
Good Afternoon, Thank you for your 5 star review. We are delighted you found Ifan amazing and helpful. We are thrilled you are enjoying your Audi Q2. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Our Audi is great, we are more than happy with it! it is a lovely comfortable drive. Paul was fantastic to deal with, so polite and professional. He was great and very patient with us. Would come back to Preston Audi when we require an upgrade without hesitation.
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Jaime Rodgers from Preston Audi in response to Top marks!
Good afternoon Zoe, Thank you for your 5 Star Review. Having read your review we are pleased to hear that you are enjoying your new Audi and that Paul was polite, professional and patient during your journey with us. May we take this opportunity to thank you for your custom and we very much look forward to welcoming you back in the future. Jaime - Swansway Motor Group
After our Volvo V40 was unfortunately written off, we were given a courtesy car - an Audi A3, and we were smitten with it! Although we were initially considering another Volvo, we decided to explore the Audi A3s, and we ended up choosing a sleek silver one. I'm incredibly pleased with how things turned out. We wouldn't have ever considered an A3 or even an Audi had we not had the pleasure of driving one as a courtesy. From the person we met initially to the lady who handled everything, the experience was fantastic. Without a doubt, is it 5/5 for me!
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Jaime Rodgers from Preston Audi in response to Absolutely Thrilled!
Good afternoon Andrew. Thank you so much for your 5 Star Review. We are delighted to hear that you chose to go with the Audi A3 and that you are enjoying your new vehicle, We are also extremely pleased to hear that your overall customer journey with us was fantastic. Please may we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group
The Audi Q3 is running great, we are happy and Susan is loving her car! Best impressed with Ifans professionalism and excellent customer service. Absolutely 5 stars!
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Jaime Rodgers from Preston Audi in response to Audi Q3 Purchase
Good morning Mrs D, Thank you for your 5 Star Review. We are delighted to hear that your new Audi Q3 is running great and that Ifan offered you a professional and excellent customer journey. We would like to thank you for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group
I had an Audi A1 previously and I use to take it for a regular service to Audi Preston when I moved from London to Preston. I decided that the time had come to get something with less mileage and a newer model so I went to see them and I were greeted at their showroom by their sales man who's name was Paul. Paul welcomed me with open arms and he was so polite and friendly, he answered every single question which I had and he let me take my time looking at the car and inspecting it before making the decision to buy it. I would certainly come to these again when I want to upgrade and I would recommend them highly to anyone looking for an Audi.
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Jaime Rodgers from Preston Audi in response to A nice upgrade
Good morning Shannon, Thank you so much for you 5 Star Review. We are very pleased to hear that Paul was polite, friendly and offered you a high level customer journey. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group
I would certainly recommend Audi Preston to family and friends. I had an amazing buying experience whilst I were sorting out to buy my car from Swansway. Ifan Inegbu the sales agent that looked after me was helpful and friendly. I was well informed all the way through the transaction. Thank you for all your help appreciate it.
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Jaime Rodgers from Preston Audi in response to Amazing buying experience
Good Morning Wayne, Thank you for you 5 Star Review. We are delighted to hear that Ifan kept you well informed and gave you an amazing customer journey. May we take this opportunity to thank you very much for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group
Couldn’t recommend them more. A 5 ⭐️ experience. Mark who took care of me through the whole sales process was extremely helpful, friendly and knowledgeable, I cannot believe how fast things got done, it was a really quick turn around, nice and quick. I will definitely use you again.
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Jaime Rodgers from Preston Audi in response to Nice and quick
Good afternoon Alistair, Thank you for your 5 star review. We are delighted to hear that your experience with Mark was extremely helpful, friendly, knowledgeable and speedy. Please may we take this opportunity to thank you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group
I am best impressed with the customer service I received form the loviest salesman Ifan, he was incredible. He showed great patience, I originally chose a different car then changed my mind, he was so cool with this and helpful from start to finish, there was no pushiness in the slightest and he really took into consideration my needs and wants all at times. I didn't really think the process was going to be so smooth, I imagined a lot more stress, faffing around but I was wrong. It was super easy and so straightforward! I can't rate these guys highly enough. I am full of praise for Preston Audis team!
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Jaime Rodgers from Preston Audi in response to Honestly, over the moon
Good afternoon Sanpreet, Thank you for your 5 star review. We are delighted to hear that you had an incredible, stress free and straight forward experience with Ifan and the rest of the team at Preston Audi. We hope you thoroughly enjoy your new vehicle. Thank you so much for your business and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group
Hey folks, just wanted to drop a quick review about my experience with my car. So far, everything's going smoothly and the car is holding up nicely - no complaints there. Had a minor hiccup with the initial contact, but they got it sorted out, so no biggie. I'm enjoying the driving experience, and this is kind of my jam. I've had something similar before, but I decided to switch things up with the S3, and I'm really digging it. Shoutout to Ifan for being super helpful and friendly throughout the entire process. They walked me through everything, made sure I got it, and honestly, it was a 5-star service. Can't stress enough how easy they made it during a potentially stressful time. Big thumbs up from me!
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Jaime Rodgers from Preston Audi in response to Couldn't be happier
Good afternoon Mr C, Thank you for your 5 star review. We are so pleased to hear Ifan was super helpful, friendly and made the whole process stress free for you and that you are digging your new vehicle. May we take this opportunity to thank you for your business and look forward to welcoming you back in the future. Jaime - Swansway Motor Group
Preston Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!
Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership
Excellent | 64 | |
Very Good | 5 | |
Average | 1 | |
Poor | 0 | |
Terrible | 3 |
Preston Audi
Riversway Motor Park Nelson Way
Preston
Lancashire
PR2 2JZ
01772 911333
https://www.swanswaygarages.com/audi/contact-us/preston/
Mon | 08.30 - 19.00 |
Tue | 08.30 - 19.00 |
Wed | 08.30 - 19.00 |
Thu | 08.30 - 19.00 |
Fri | 08.30 - 19.00 |
Sat | 09.00 - 17.00 |
Sun | 11.00 - 17.00 |
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