This is the place to visit if your looking for a reliable and trustworthy dealership to purchase an Audi from. When I first bought the car I noticed a small scratch on it but when I brought this to their attention they provided me with a courtesy car whilst they got this sorted, which I thought was really good of them. They took ownership of the problem very quickly and I know if I return to them in the future they will look after me. An outstanding service and I would not think twice about coming back here again when I need to upgrade my car.
Reviewer has confirmed their email address
Jaime Rodgers from Preston Audi in response to Extremely good after care
Good Afternoon Julie, Thank you for your 5 Star Review. We are delighted to hear that the after care you received was dealt with promptly and with outstanding service. Please may take this opportunity of thanking your for you custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group
This was a return visit to Preston Audi, I previously bought an Audi TT from them and part exchanged this from my Audi Q5. Ifan was very professional, friendly and went out of his way to help with any questions or queries, he was an all round lovely gentlemen. He understood every question that I asked and answered them with a warm smile and great information. I am over the moon with my new car, it is absolutely gorgeous and drives beautifully. If your looking to purchase and Audi this is the place to visit.
Reviewer has confirmed their email address
Jaime Rodgers from Preston Audi in response to The place to visit for Audi Buyers
Good Afternoon Patricia, Thank you for your 5 Star Review and your return visit to us. We are so pleased to hear that Ifan was friendly and professional and was able to answer all your questions informatively and with a warm smile. We hope you continue to enjoy your new Audi Q5. May we also take this opportunity to thank you again for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group
I'm pleased to report that everything is functioning smoothly with the car, and I have no complaints. The driving experience has been enjoyable, and I've been able to adapt to it quite well. The customer service I received was not only helpful but also friendly and very supportive, making me feel well taken care of. All in all, I had a very positive experience, and I would rate it a solid 5 stars.
Reviewer has confirmed their email address
Jaime Rodgers from Preston Audi in response to A solid 5 stars
Good afternoon Paula, Thank you for your 5 Star Review. We are delighted to hear that you are enjoying your new vehicle and that your customer journey with the team was a friendly, supportive and positive experience. Please may we also take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group
In the process of finding the right car, I visited several showrooms and I wasn't best impressed, my perception took a positive turn when I visited the Preston Audi dealership. I am genuinely grateful for the decision, as the representative, Peter, was an absolute pleasure to deal with. He was courteous, respectful, and refreshingly non-pushy. Despite the initial setback of the test-driven car being sold moments before, Peter's efforts led to the discovery of a different vehicle that perfectly matched my requirements. I am thrilled to share that my experience with the car has been nothing short of amazing. The driving experience is exceptional, and I find genuine enjoyment in every journey I undertake. While purchasing the car, Peter was not only polite but also incredibly helpful and friendly, which significantly contributed to our positive experience. Without a doubt, this experience merits a solid rating of 5. The overall process was incredibly smooth, thanks to the easy transition facilitated by the dealership.
Reviewer has confirmed their email address
Sharon from Preston Audi in response to Nothing but perfect
Good morning Jane, Thank you for your 5 star review. We are delighted to hear that you had an incredible, stress free and an amazing experience with Peter at Preston Audi. We hope you thoroughly enjoy your new vehicle. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
The Audi Q2 that I bought from here is an absolutely beauty, I love it to bits. Our sales advisor Ifan is the perfect example of an amazing salesman, he is so easy to get on with, the most helpful person I have ever dealt with when purchasing a car. I would not consider going to another dealer after the outstanding service that Preston Audi delivered, already recommended these to a few people I know also.
Reviewer has confirmed their email address
Sharon from Preston Audi in response to Would not consider another dealer
Good Afternoon, Thank you for your 5 star review. We are delighted you found Ifan amazing and helpful. We are thrilled you are enjoying your Audi Q2. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Our Audi is great, we are more than happy with it! it is a lovely comfortable drive. Paul was fantastic to deal with, so polite and professional. He was great and very patient with us. Would come back to Preston Audi when we require an upgrade without hesitation.
Reviewer has confirmed their email address
Jaime Rodgers from Preston Audi in response to Top marks!
Good afternoon Zoe, Thank you for your 5 Star Review. Having read your review we are pleased to hear that you are enjoying your new Audi and that Paul was polite, professional and patient during your journey with us. May we take this opportunity to thank you for your custom and we very much look forward to welcoming you back in the future. Jaime - Swansway Motor Group
After our Volvo V40 was unfortunately written off, we were given a courtesy car - an Audi A3, and we were smitten with it! Although we were initially considering another Volvo, we decided to explore the Audi A3s, and we ended up choosing a sleek silver one. I'm incredibly pleased with how things turned out. We wouldn't have ever considered an A3 or even an Audi had we not had the pleasure of driving one as a courtesy. From the person we met initially to the lady who handled everything, the experience was fantastic. Without a doubt, is it 5/5 for me!
Reviewer has confirmed their email address
Jaime Rodgers from Preston Audi in response to Absolutely Thrilled!
Good afternoon Andrew. Thank you so much for your 5 Star Review. We are delighted to hear that you chose to go with the Audi A3 and that you are enjoying your new vehicle, We are also extremely pleased to hear that your overall customer journey with us was fantastic. Please may we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group
The Audi Q3 is running great, we are happy and Susan is loving her car! Best impressed with Ifans professionalism and excellent customer service. Absolutely 5 stars!
Reviewer has confirmed their email address
Jaime Rodgers from Preston Audi in response to Audi Q3 Purchase
Good morning Mrs D, Thank you for your 5 Star Review. We are delighted to hear that your new Audi Q3 is running great and that Ifan offered you a professional and excellent customer journey. We would like to thank you for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group
I had an Audi A1 previously and I use to take it for a regular service to Audi Preston when I moved from London to Preston. I decided that the time had come to get something with less mileage and a newer model so I went to see them and I were greeted at their showroom by their sales man who's name was Paul. Paul welcomed me with open arms and he was so polite and friendly, he answered every single question which I had and he let me take my time looking at the car and inspecting it before making the decision to buy it. I would certainly come to these again when I want to upgrade and I would recommend them highly to anyone looking for an Audi.
Reviewer has confirmed their email address
Jaime Rodgers from Preston Audi in response to A nice upgrade
Good morning Shannon, Thank you so much for you 5 Star Review. We are very pleased to hear that Paul was polite, friendly and offered you a high level customer journey. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group
I would certainly recommend Audi Preston to family and friends. I had an amazing buying experience whilst I were sorting out to buy my car from Swansway. Ifan Inegbu the sales agent that looked after me was helpful and friendly. I was well informed all the way through the transaction. Thank you for all your help appreciate it.
Reviewer has confirmed their email address
Jaime Rodgers from Preston Audi in response to Amazing buying experience
Good Morning Wayne, Thank you for you 5 Star Review. We are delighted to hear that Ifan kept you well informed and gave you an amazing customer journey. May we take this opportunity to thank you very much for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group
Preston Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!
Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership
Excellent | 77 | |
Very Good | 5 | |
Average | 1 | |
Poor | 0 | |
Terrible | 3 |
Preston Audi
Riversway Motor Park Nelson Way
Preston
Lancashire
PR2 2JZ
01772 911333
https://www.swanswaygarages.com/audi/contact-us/preston/
Mon | 08.30 - 19.00 |
Tue | 08.30 - 19.00 |
Wed | 08.30 - 19.00 |
Thu | 08.30 - 19.00 |
Fri | 08.30 - 19.00 |
Sat | 09.00 - 17.00 |
Sun | 11.00 - 17.00 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.