Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


73 reviews from our car dealer reviews community
Leave a review for Preston Audi
Leave a review

73 reviews from our car dealer reviews community

Leave a review for Preston Audi
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very accessible "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealership is very accessible and easy to locate which was a great start when buying a car, and everything after that went really smooth. I had no real issues while I was enquiring about the Audi. I was offered a test drive once I was happy with the answers to my questions and it was a really friendly team who sold me the car.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Phoenix from Preston Audi in response to Very accessible

Good Morning Anthony, Thank you for your 5 star review. Your comments are gratefully received and we will of course inform the Team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Quick turn around"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I needed something quick, and the team were happy to accommodate this and pushed everything through quickly. I'm still getting used to all the new options/ features on the car but Ill learn as I go. The service from Paul was fantastic – since the paperwork was sorted out quickly, there were no problems at all and he still explained everything clearly. 5* experience from me! I wouldn't do anything differently. Big thank you!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Phoenix from Preston Audi in response to Quick turn around

Good Morning Catherine, Thank you for your 5 star review. We are delighted to hear that your first time customer journey with the team at Preston was quick and informative. Your comments are gratefully received and we will of course inform the Team of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Phoenix - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"The team will take care of you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far I'm getting on fine with my new car, it's running just as it should. We're only 20 minutes away from the dealership, so it's nice to know we're local if we ever need to pop in. The customer service was excellent and the guy who looked after me and my husband was lovely. I found him to be really professional, friendly, and he couldn't do enough for us. I left the dealership feeling well looked after.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Phoenix from Preston Audi in response to The team will take care of you

Good Morning Louise, Thank you for your 5 star review. I'm happy to hear the team in Preston looked after you and you were able to leave with the perfect car that meets all your needs. Your comments are gratefully received and we will of course inform the Team of this fantastic review. Phoenix - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Excellent service👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No complaints from me at all! I'm very much still enjoying my Q2 and I found Darren was excellent to deal with throughout.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Phoenix from Preston Audi in response to Excellent service👍

Good Morning Leslie, Thank you for your 5 star review. I am thrilled to hear you are still enjoying your Q2. Your comments are gratefully received and we will of course inform Darren of this fantastic review. Phoenix - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"⭐⭐⭐⭐⭐"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Loving my A1. Big thanks to Preston Audi and the team down there for their exceptional service.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Preston Audi in response to ⭐⭐⭐⭐⭐

Good Morning , Thank you for your 4.6 star review. We trust you are enjoying your new A1. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Check them out!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently got my new Q5, and I’m absolutely loving it! The whole experience was fantastic, from start to finish. The customer service was top-notch, they really went above and beyond to make sure everything was perfect. I honestly can't find a single thing to fault them on. They were so friendly and attentive, answering all my questions and making the process smooth and enjoyable. If you’re in the market for a new car, I highly recommend checking them out. Such a great team!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Preston Audi in response to Check them out!

Good Morning Matthew, Thank you kindly for your 4 Star Review. We are delighted to hear that you were pleased with your visit to Preston Audi. It is always a delight to have such positive reviews not only for the dealership but also for the Team. We will of course cascade these wonderful comments over to the team. Who I am sure will be just as delighted. May we wish you many happy journeys in your new Q5. Finally, we take this opportunity to thank you for your custom and look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Five star customer service "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not my first Audi, as I do love my Audis, but it is my first from these guys, and they have truly been great. Had a little hiccup with it, where there was some scuff marks on the seat, but Matt is amazing down at Preston Audi and has told me to bring it in so he can get the fabric redone. Mechanically the car is beautiful, just takes a while getting used to a new car, but this isn't my first rodeo! Customer service is five stars. Matt was great, explained everything, communicated with me, and could go straight to him if I had any issues.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Preston Audi in response to Five star customer service

Good Morning Chris, Thank you for your 4.6-star review. We are very proud that you are pleased with the service you received from Matt at Preston Audi. It is great to know that you appreciated the team even with a wee hiccup with your seat. We trust you are enjoying your new Audi. Thank you so much for your custom and we look forward to welcoming you back in the future. Sharon- Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Only guys i'd go to"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Travelled 5 hours just to head down to these guys! Honestly, wish it was closer because these are the only guys I'd go to. Cannot fault them at all. First time coming down to Preston Audi and I'm glad I did. Loving my new Q8, and it honestly could not have gone better. Absolute top notch dealership. Customer service is A1, and I definitely suggest anyone looking for an Audi to save yourself the hassle and just come straight down to these lads.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Preston Audi in response to Only guys i'd go to

Good Afternoon Jake, Thank you kindly for your 5 Star Review, we are very pleased to hear that you are happy with your fantastic New Audi Q8. We are thrilled that the team were top notch . May we take this opportunity of thanking you once again for travelling over 5 hours to give us your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Would 100% recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my A1 for just over a month now. Luckily, touchwood, I’m having no issues with it so far. I was really impressed with the experience, and everything was all good to go when I got there. The paperwork was prepped, and the car was ready, so cannot thank them enough. Would absolutely recommend them to anyone who’s looking to buy an Audi.

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful

Sharon from Preston Audi in response to Would 100% recommend

Good afternoon Paula, Thank you for your 5 Star review, We are thrilled to hear that you are enjoying your new Audi A1 and its great to hear your were impressed with your customer journey. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Second time visit"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have been down to Preston Audi before and had to go back. Really enjoying my new Q2. And to top it off the purchase process was really quick and easy. There was no delays, and I wasn’t waiting around all day, which is hard to find with dealerships these days. I cannot think of anything they need to work on.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Preston Audi in response to Second time visit

Good Afternoon Samantha, Thank you for your 5 Star Review. We are delighted to hear that you are enjoying your new Audi Q2 and that it is exactly what you wanted and expected. We are also thrilled to hear the whole process was made simple. Thank you again for your custom and we look forward to welcoming your back in the future. Sharon - Swansway Motor Group

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Preston Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
73 reviews4.7 out of 5 stars — Rated Excellent
Excellent
64
Very Good
5
Average
1
Poor
0
Terrible
3

Add Review

  • Submit new information
  • View 17 more dealership images

    Contact Information

    Address

    Preston Audi
    Riversway Motor Park Nelson Way
    Preston
    Lancashire
    PR2 2JZ

    Get in touch

    01772 911333
    https://www.swanswaygarages.com/audi/contact-us/preston/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    93%
    Percent of reviews responded to by this dealer

    Additional Information About Preston Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Preston Audi
    VAT Number: 823 8072 33


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more