86 reviews from our car dealer reviews community
Leave a review for Preston Audi
Leave a review

86 reviews from our car dealer reviews community

Leave a review for Preston Audi
Leave a review
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"6th car from Preston Audi "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Audi Q2 is everything I wanted and more. It combines stylish design with advanced features that make every drive a pleasure. From its sleek exterior to its comfortable interior, the Q2 represents the perfect blend of luxury and functionality. What sets Preston Audi apart is their outstanding customer service. The team was not only friendly and approachable but also incredibly efficient. They listened attentively to my requirements and helped me find the right vehicle without any pressure. Throughout the purchasing process, they made sure I felt valued as a customer, which made the entire experience enjoyable and stress-free.

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Sharon from Preston Audi in response to 6th car from Preston Audi

Good Morning Carolyn, Thank you for your review. Your comment's for the Team have been cascaded to them and we are delighted to receive your feedback. The Q2 is a fabulous vehicle in the Audi range and your description is perfect. Your detailed customer experience at Preston Audi will assist others who are considering using our dealership. Thank you for your continued business and we look forward to welcoming you back to the dealership in the future. Sharon - Swansway Motor Group

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"Returning customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Whenever I visit Preston Audi, the staff are always incredibly friendly and helpful. The cars I've had from them in the past have been sensational. Recently, when I was looking to upgrade my car, I spoke with Raj who suggested the Audi Q5. It was the perfect size and had all the features I was looking for. Thank you to Preston Audi for once again making the purchase a really easy and enjoyable experience. I have no doubt that when I'm ready for my next upgrade, Preston Audi will be my first point of call.

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Sharon from Preston Audi in response to Returning customer

Good Morning Abigail, Thank you for your 5 star review. We are thrilled you are enjoying driving your Audi Q5 ,Thank you so much for your repeat business and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group

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"Very knowledgeable team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Audi Q7 I purchased from Preston Audi has been running like a dream from the moment I got it. The staff at Preston Audi made the experience incredibly easy and enjoyable. They answered all my questions and were professional from start to finish. Their exceptional service made the entire process smooth and stress-free. I couldn't be happier with my new car and the outstanding service I received.

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Sharon from Preston Audi in response to Very knowledgeable team

Good Morning Yousef, Thank you for your 5 star review. We are thrilled you are enjoying driving your new Q7. We will cascade your kind words to the Team at Preston Audi. Thank you so much for your business and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group

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"Never had a car with so much tech "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After having a BMW for a few years, I decided it was time for a change. I had seen many Audi Q5s on the road and always thought they looked brilliant. When my brother got himself a Q7, I knew I wanted an Audi for my next car. I went to Preston Audi to check out a Q5 they had, and I was blown away by how much car I would get for my money. It had low mileage and an incredible array of technology features. The staff at Preston Audi were a delight to deal with. They thoroughly explained all the car's main controls, making sure I felt comfortable with everything. When it came to the paperwork, they made the process super quick and easy. Overall, my experience with Preston Audi was fantastic, and I couldn't be happier with my new Audi Q5.

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Sharon from Preston Audi in response to Never had a car with so much tech

Good Morning Ratilal, Thank you for your 5 Star Review, We are thrilled to hear that you are happy with your Audi Q5 and all its new technology and that the Team were delight to deal with. Thank you again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Stoke of luck "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I were driving through Preston when we passed by Preston Audi, and she wanted to stop and see what they had available. We looked around the forecourt and were impressed by the high quality of the cars, and to my surprise, the prices were fantastic. My wife spotted an Audi A3, and her eyes lit up as soon as she saw it—she was smitten. We decided to go for it, and the team at Preston Audi made the process exciting and straightforward. Their professionalism and enthusiasm made the experience enjoyable. Since getting the car, my wife has been over the moon and absolutely loves driving it. We couldn't be happier with our purchase and the excellent service we received.

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Sharon from Preston Audi in response to Stoke of luck

Good afternoon , Thank you for your 5 star review. Your comments have been shared with the team at as I know they will be delighted to read your comments. Thank you for choosing Preston Audi and we are thrilled to hear your wife is smitten with her A3. We look forward to welcoming you back to our showroom in the future. Sharon - Swansway Motor Group

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"Audi Q2"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I test drove the Audi Q2 at Preston Audi, I knew it was the car for me. Everything about it, from its size to its performance, was perfect. I'm incredibly grateful to the team at Preston Audi for their accommodation and for making the entire purchasing process a walk in the park. Their professionalism and knowledge were evident throughout, ensuring that my experience was not only smooth but also enjoyable. I couldn't be happier with my decision to choose Preston Audi, and I highly recommend them to anyone looking for a seamless car-buying experience and exceptional service.

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Julie from Preston Audi in response to Audi Q2

Thank you for your 5 star review, Jennifer. We are delighted to hear that your Audi Q2 is perfect for you and pleased that your customer journey was a smooth, enjoyable one.

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"Lovely to drive ❤️"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Discovering Preston Audi online turned out to be a real blessing for me. From the moment I contacted them, the service from the team at the dealership was truly exceptional. They were not only helpful and knowledgeable but also very professional throughout the entire process. I am absolutely thrilled with my new Audi Q2. The car exceeds my expectations, and I feel like I got a lot of value for my money. The team at Preston Audi made sure that every detail was taken care of, ensuring a smooth and enjoyable purchasing experience. I highly recommend Preston Audi to anyone looking for a high-quality vehicle and outstanding customer service. 

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Julie from Preston Audi in response to Lovely to drive ❤️

Yingying, thank you for your lovely review. We are proud to be considered exceptional and we are pleased that the whole process was an enjoyable experience for you. We look forward to welcoming you back in the future.

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"So far so good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Being in the motor trade myself, I knew the Audi A6 would be a reliable and overall excellent choice. I visited Preston Audi and found exactly what I was looking for; the A6 they had available was not only priced fantastically but also in immaculate condition. Paul, who assisted me, was professional and friendly right from the moment I arrived. He efficiently handled all the paperwork, making the process seamless and stress-free. His knowledge and demeanour exemplified excellent customer service.

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Julie from Preston Audi in response to So far so good

We are so happy that you had a stress-free customer journey, Saviour. Many thanks for your review. Our team will be proud to hear that you received excellent customer service and that Paul made your customer journey seamless.

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"Finally made the move to electric 😁"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've never owned an electric car before, but since getting my Audi Q4 electric, I can't imagine going back to a conventional vehicle. Despite not needing to tackle particularly long journeys, the car pleasantly surprised me when we managed a round trip to the Cotswolds on a single charge. I am deeply thankful to the team at Preston Audi for making the transition to an electric car incredibly smooth. They took the time to explain every aspect of the vehicle and its functionalities, ensuring I felt confident and informed. Even after the sale, their support has been outstanding; quick to respond to any questions or concerns I've had.

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Julie from Preston Audi in response to Finally made the move to electric 😁

Lisa, thank you for your 5 star review. We are pleased to learn that your transition to electric has been smooth and that you have had outstanding support.

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"⭐⭐⭐⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I want to extend my heartfelt thanks to Preston Audi for their exceptional service in helping me acquire my Audi Q4. From the moment I walked into their showroom, I was impressed by their professionalism and dedication to customer satisfaction. They listened attentively to my preferences and guided me towards the perfect choice. The Audi Q4 they recommended exceeded all my expectations. It not only meets my practical needs but also delights with its sleek design and advanced features. The entire purchasing process was seamless, thanks to their knowledgeable and friendly staff, who made sure every detail was taken care of.

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Julie from Preston Audi in response to ⭐⭐⭐⭐

Thank you for your review, Sukhjeet. We are delighted that you are pleased with your Q4 and the service you received. We are very proud to hear that your customer journey was made seamless due to the professionalism and dedication of our friendly team.

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Dealership Information

Preston Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
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New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Ratings
86 reviews4.8 out of 5 stars — Rated Excellent
Excellent
77
Very Good
5
Average
1
Poor
0
Terrible
3

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    Contact Information

    Address

    Preston Audi
    Riversway Motor Park Nelson Way
    Preston
    Lancashire
    PR2 2JZ

    Get in touch

    01772 911333
    https://www.swanswaygarages.com/audi/contact-us/preston/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    89%
    Percent of reviews responded to by this dealer

    Additional Information About Preston Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Preston Audi
    VAT Number: 823 8072 33


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