6% Reviews
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80% Recommend
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15 reviews from our car dealer reviews community
Leave a review for Thorpe End Motor Company
Leave a review

15 reviews from our car dealer reviews community

Leave a review for Thorpe End Motor Company
Leave a review
"Good old fashioned service and quality "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After viewing a few used cars in and around Norwich city centre we came across thorpe end. Say no more. Every car was immaculately cleaned and presented. We were soon to be greeted by a guy we now know to be the owner “Daniel” a very polite and friendly chap who advised us to ask if we needed anything. Needless to say we bought a Nissan micra in excellent condition proved with a full mot service and warranty. After two weeks we had a small issue with the window. The car was booked in the next day repaired and return to us all in 24hours. We purchased a brand new car in the past from a Norwich main dealer and waited three days to even get an issue looked at. So the service provided by Daniel was exceptional from start to finish. Definitely worth viewing this company’s stock as does not disappoint.

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"Good honest service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from start to finish in purchasing my car. The car was immaculately presented with lots of history. Good trade in price on old car. Would recommend Thorpe End Motor Company.

"Heartily recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I heartily recommend this family run car sales company. I recently purchased a car from Dan and have benefited from his excellent sales and after sales services. Dan is that rare gentleman who will go the " extra mile" to care for his customers. Thank you Thorpe End Motor Company.

"VERY HIGH STANDARDS AND VERY HONEST"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

At last we have found a Garage dealer we trust. My experiences off buying a used car are very high. We bought a polo for our daughter from Daniel the owner and he was so helpful and completed our long list off bits we wanted doing to have the car how we wanted it. Most garages wouldn’t even entertain us because we just want things done correctly but Daniel was so understanding and helpful. Thanks again for everything and putting up with out high expectations. I really felt I can speak freely with Daniel without him becoming irate. As Daniel put it “ talk to me if your not sure I am human and I totally understand everyone’s wants needs when buying a used car differ” will definitely recommend Daniel and his company Thorpe end motor company.

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+1 Found this review helpful
"Very impressed."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a vw polo from Daniel and from arriving at the car sales to collecting our car was so refreshing. Everything was completed as agreed. We where also reminded if we where unsure or needed anything to call him when driving away in our daughters new polo. Very impressed.

"Great car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a first car for my son, the salesman was very helpful, advising what would car be best for cheapest tax and insurance. The car had been reliable and I’ve been very happy with the price I paid and service I received. Thanks and would definitely recommend Thorpe End Motor Company.

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+1 Found this review helpful
"First class customer service AAA 5 star!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service from a friendly family run local business. Would highly recommend Thorpe End Motors! Mum bought a nice little car from them in super condition and they were just superb to deal with, very customer friendly and genuine. Keep up the great work fellas!

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+0 Found this review helpful
"Good experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We attended in January and bought a Toyota avensis. Now March and all still great with car. Nice couple lads brothers I think. Thank you guys, Carl.

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"A breath of fresh air......."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We attended this sales site this week to view a BMW. We where greeted by a "hi guys can I help you " after advising we where just browsing we where left alone but told to ask if we needed any further help.......What a breath of fresh air all the dealers we visited that day tried to sell us a car as soon as we stepped on the forecourt!! We viewed the BMW for sale and it was a lovely car so clean and looked a nice example. However we realised a BMW 3-Series is not going to be big enough for my growing family hence we left it. We left our name and details with the owner Daniel and he's is going to phone if they get a nice low mileage people carrier in stock to match our needs. Would def recommend this company.....Mr Clarke.

"Very rude car dealers AVOID"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and my mum went to buy a car from this dealer a couple of days ago and at first were quite surprised as they seemed very polite on the phone and when we arrived.... however i found a few faults with the car for example the heater blower dident work and the air con unit was very very noisy so i mentioned these when i did he completely lost it became very rude told me that the car was not for me and that I should look elswehere?!? Its clear that he knew I knew what I was talking about and diden't want to be embarrassed by a test drive when i found further faults he actually started shouting at us as we left like a crazy person?!?!?! we actually had money in out hands and if he had simply offered to repair the fan i would have bought the car MENTAL. It up too you the cars seem okay but i wouldn't like to find a fault with one of them next time he might loose it completely and we will read about it on the news I WOULD SAY AVOID!

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Daniel from Thorpe End Motor Company in response to Very rude car dealers AVOID

Dear Sir, let me clarify some points. You attended my sales site to view a Nissan note I have in stock for sale. Upon opening the car door and requesting the car keys you started the car from cold and reved the engine hard from cold. After advising you that this is not good practise on any car you advised me you are in the motor trade as a car-home (by the side of the road dealer) and mechanic? Which to be honest I have to question as you clearly did not know wot to look out for for when buying the right used car!! You started to talk utter nonsense and made no sense...I stated if you are in the trade and deal in cars why are you even here on my sales site buying a car from me and my company....you stated "because I want a good one for my mother and you have a good name in the trade I am aware have been trading from the current address for many many years". After trying to find fault after fault I advised you the car will go through our rigorous sales checks a full mot-full service on point off sale. You the customer stated more silly daft remarks and became rude so I advised you maybe you should look elsewhere politely and at this point you slammed my car door and with a aggressive childish tone talked more jargon!! After politely advising you to buy elsewhere again you stormed off!! I would like to make you aware we have been selling quality locally owned cared for examples for many years and have many happy customers who return year after year for sons-daughters and there family cars. Please think again before trying to slander my good business name. Thank you Daniel. Company owner..

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Dealership Information

Thorpe End Motor Company is an Independent dealership that is based in Norwich. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews4.5 out of 5 stars — Rated Excellent
Excellent
13
Very Good
0
Average
0
Poor
2
Terrible
0

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  • Contact Information

    Address

    Thorpe End Motor Company
    77 Plumstead Road
    Norwich
    Norfolk
    NR13 5AJ

    Get in touch

    01603 702020
    http://www.thorpeendmotorcompany.co.uk

    Opening times

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    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    6%
    Percent of reviews responded to by this dealer

    Additional Information About Thorpe End Motor Company

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