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Just had my vechile successfully rejected with the help of my finance company,after having owned it for 5 months during which time it was back and forth to the dealership more times than I can remember it was taken in November for yet another issue and when returned it still had the same issue, finance company paid for an independent inspection of the vechile and the report cane back they had failed to repair, not surprising at all as they are absolutely useless! The staff I spoke with nikki and Matthew are cheeky fu#king b@stards,but I'm over the moon that I no longer have the unreliable piece of shit they tried to sell me.just save yourself the hassle and look elsewhere as I also spoke with other customers of theirs who had or a having issues with their vehicle's too and some are have to go through the ombudsman to try and resolve issues. Avoid this rip off company like the plague!
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Bought a car 2 months ago had nothing but problems had to get new clutch gear box battery timing belt and many other things all myself you get nothing but garbage off them great at selling you the car then as soon as they have taken your money they couldn’t care less had countless phone calls and visits to them they are abusive totally different people to deal with I just hope this message saves at least 1 person what I’ve had to through off these crooks
best garage I have ever dealt with .friendly above and beyond service
test drove a car told salesman there was problems said would be sorted before i agreed to buy went to pick car up paid cash and non of the problem's were sorted when I picked car up had car back they changed drums but not shoes had car check and shoes needed changing and air con pump whining reply of mechanic was nothing wrong told him I have had 2 mechanic look at the car his reply he doesn't care after sales is very poor they don't want to no reported to ombudsman
The guys here were really helpful and friendly and helped me get the car I wanted, highly recommend TonesCars.
Bad sales and i really have to get in touch with VOSA, and ministry of transport over a situation with them selling cars that after 3 months dont work anymore, they even tampered with electrics, and TonesCars are refusing to put situation right.
Reviewer has confirmed their email address
Excellent customer service, no pressure from sales man. showed me all the features of my chosen car and answered all my questions
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TonesCars is an Independent dealership that is based in Hartlepool. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
TonesCars
Brenda Road
Hartlepool
Hartlepool
TS25 1PE
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