We were looked after very well by Gina and Phil and gave us a great deal. Would highly recommend them.
Reviewer has confirmed their email address
From first looking for a new car to driving it away, the process was very smooth. All staff are so friendly and knowledgable. Thanks to Paul and Steve. This is our second car from here and would 100% recommend.
Leigh handled my order perfectly, giving a good price to buy a new Renault 5 Roland Garros. It was ordered from Renault and I was kept updated on expected delivery date. They organised ceramic coating to be carried out before handover. The paperwork was efficiently sorted including the app. We then ran through the controls and took a test drive with Leigh explaining everything. I rang after a few days to check how to do something. Leigh wasn't available but another friendly member of the sales team sorted it out for me. No complaints at all!
Reviewer has confirmed their email address
dealt with paul very helpfull, bought nearly new car and traded in my car all went very smooth all staff very friendly and polite
Reviewer has confirmed their email address
Great service from start to finish in purchasing a vehicle. Staff polite and helpful, Many thanks to Paul for his help.
Reviewer has confirmed their email address
I got my new car from tonne’s garage three weeks ago and I am very happy with the sales man Paul he was very helpful he did everything to help me choose the best car for me and he gave me a good price for my part exchange Skoda 5 star treatment
From the time I walked into the showroom Gina was happy pleasant and engaging I was offered hot drinks so many times I thought she had her own cafe The whole experience of my purchase was easy and efficient and in a very relaxed environment I am very happy with my new car and would definitely return to Gina and this dealer again such was the buying process
I traveled up from London to buy a 4 year old Dacia Duster that the sales staff promised had been serviced and MOT'd, as I planned to drive it to Cyprus where it would be re-registered. Luckily I had the brakes and tyres checked over before I left the UK on my 2,200 mile journey as I found one of the tyres was illegal and the front brake discs we lipped and dangerous. I complained to the Matthew Tones the garage owner and then to Renault who said they do not get involved in disputes. I got nowhere with this and so complained to the Motor Ombudsman, as the garage had directed me to, only to find they are not accredited to this service! Do not touch these people, even with a barge pole!!!!!
Reviewer has confirmed their email address
Great service from Leigh, great deal and very pleased with the extras, would recommend this salesman and establishment
Excellent service, from Paul Camedy and the rest of the team.
TonesCars is an Independent dealership that is based in Hartlepool. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
TonesCars
Brenda Road
Hartlepool
TS25 1PE
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