20% Reviews
replied to
74% Recommend
to friend


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35 reviews from our car dealer reviews community
Leave a review for Totnes Car Sales
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35 reviews from our car dealer reviews community

Leave a review for Totnes Car Sales
Leave a review
"STAY AWAY"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What an absolute nightmare this place is. Nice enough when trying to sell but any problems after sale and he is one nasty piece of work. Don't be fooled by them. I could post this review anonymously but I don't mind him knowing what I think of them. Their spiteful ( yes spiteful) after sales service ( well lack of ) badly affected my friends mental health. They should actually be investigated.

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Totnes Car Sales from Totnes Car Sales in response to STAY AWAY

Thank you for your review. We do not know who you are. You stated it has affected your friend. So its your friend who was the customer not you. If only our happy customer friends and family would also leave us 5 star reviews as well as the customer them selves.

"Avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID!! very friendly is Howard but that’s where it ends, bought a van on finance with totnes car sales, from day one had issues with it, battery charging fault appeared on the dash on my way back from the dealer, I reported this issue straight away and found out this wasn’t covered on the bronze warranty provided with the vehicle, Howard aid he would get his mechanic to come to my house to fix the issue, so I waited home on the day arranged and the mechanic didn’t show, I sent Howard a text as he didn’t answer his phone saying his guy didn’t show, 5 mins later his mechanic phoned saying he’s going to have to cancel as his car broke down on the way down 😂, we arranged for him to come to following day but again he did not show, I then asked my finance to unwind the finance and Howard collect the vehicle so I could search for another van, Howard is now making the unwind difficult and iv now got to wait with a faulty van for this matter to be escalated, DO NOT BUY FROM THIS DEALER

"Avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rude and unprofessional. Most of the positive reviews are made by the dealers friends/family. Avoid

Matty T in response to Avoid

Every time a negative review is left, a positive is left not soon after.

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Totnes Car Sales from Totnes Car Sales in response to Avoid

Thank you for your review. In my opinion no small business could get friends and family to write that many independently verified 5 star review. Please see Totnes Car Sales main website for more reviews.

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"Good customer Service. Reliable cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Astra from Totnes car sales about 5 years ago. It has been the most reliable car I have owned. I have also recommended them to freinds who have also purchased cars.

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Totnes Car Sales from Totnes Car Sales in response to Good customer Service. Reliable cars

Thank you for your review

"Outstanding service . Thank you all"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Outstanding service to this dealership would highly recommend

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"Satisfied customer."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a secondhand car is always a bit of a risk, the older the car the greater the risk. I recently bought a 10 year old BMW 1 series from Totnes Car Sales and I have to say they seem very keen to make their sales as risk free as possible and put right faults that appear in the warranty period cheerfully and without quibble. Shortly after purchase I noticed the handbrake warning light stayed on amber when lever released. I went back to Totnes Car Sales and they had almost £500 of work done on it to ensure the fault was fully rectified. In my experience you can buy with confidence from them.

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+3 Found this review helpful
"Very poor service"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

unhelpful and rude they sold me a Vauxhall safira knowing the clutch was slipping and the thermostat was missing and the central locking not working properly and the exhaust blowing. The car was deemed unroadworthy by inspectors that looked at the vehicle I have no hesitation in saying WOULD NOT BUY A CAR FROM THIS COMPANY.

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Catherine D in response to Very poor service

I can confirm a very similar experience. It makes me wonder about the positive reviews posted here and elsewhere - I wouldn't recommend this conman to anyone.

Danny in response to Very poor service

A lot of their positive reviews are made by the dealers family members/friends

"Single mum looking for a good used car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a single mum it’s very daunting buying a second hand car. However at Totnes car sales Darren was very helpful in assisting me in choosing the right car for my needs whilst giving me a really competitive price. He also organised the finance very swiftly! Would definitely recommend to all looking for a good quality used car.

"Wouldn’t waste time or mondy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a £4000 car of them 5 months ago and have had nothing but problems since we bought it. On the test drive The glass of our wing mirror fell out, they promised to fix this however when we got the car itself we found that it had been glued not fixed. Had to wait 4 weeks to get a replacement mirror after a lot of pressure being put on them. It had a new completely clear mot and when we took it to a garage it needed 4 new tyres and tracking done. We had to pay for the fuel filter housing to be replaced due to constant leaking diesel which cost us a few hundred pound and now the car is sat on our drive way because something has gone in the gear box with a large oil leak to go with it. The car is going in the garage on Tuesday next week and we have been told it’s gonna be near to £1000 for the repairs. I would advise no one to waste there time and money dealing with this company.

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+5 Found this review helpful
"Easy transaction"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I first spoke to Howard who found me finance on a vauxhall vivaro van over the Easter bank holiday. Both Howard and Darren kept in touch with me & managed to fix a minor fault before I picked the van up . Customer service is excellent. This is my third vehicle i have bought from totnes car sales and never had any problems with the customer service that Howard and Darren at Totnes Cr Sales provide.

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Dealership Information

Welcome to Totnes Car Sales. Looking after all your motoring needs.

If you want to buy with confidence from a friendly, quality used car dealer than look no further than Totnes Car Sales. Our primary aim is to make sure you drive away with the second hand car that suits your needs both practically and financially.

We offer some of the most competitive deals around, conveniently situated just off the A38 between Avonwick and Totnes, with many quality used cars for you to choose from.

A great selection of over 40 used cars of all makes and models with prices from £1500 to £10,000. At Totnes Car Sales we don't specialize in any particular brand or vehicle type, we choose our cars solely because of their condition and history. The majority of our cars are privately owned and come to you direct from dealer part exchanges.

With over 30 years' experience in the motor industry including many years of main dealership at management level, we have knowledge and authority to assist you with whatever your motoring needs may be.

To ensure everyone drives away with absolute peace of mind, all cars come with a full pre-delivered check / service and MOT if applicable, full HPI check and all our vehicles are valeted. We provide warranty on all vehicles through Auto Protect an industry leading provider of used car warranty's for your peace of mind.

We also have fantastic finance options available through our partners and are sure that you will find a product and package to suit your individual needs and requirements. "Just ASK how our finance can save you money with your everyday other spends".

We have a core value for excellent customer service and aftercare that we are proud of. Contact one of our team today,
we look forward to welcoming you at Totnes Car Sales

During these times of Covid-19 Please Note the following:

Click & Collect

Delivery - Please call for details regarding costs

All Vehicles are sanitised and valeted prior to collection

Viewing by prior appointment only

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
35 reviews4 out of 5 stars — Rated Very Good
Excellent
26
Very Good
1
Average
0
Poor
2
Terrible
6

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  • Contact Information

    Address

    Totnes Car Sales
    Wonton Farm Higher Plymouth Road
    Totnes
    Devon
    TQ9 7LS

    Get in touch

    01364 649528
    http://www.totnescarsales.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun Closed

    Dealership Statistics

    74%
    Would recommend this dealer to family and friends
    20%
    Percent of reviews responded to by this dealer

    Additional Information About Totnes Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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