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37 reviews from our car dealer reviews community
Leave a review for Tower Hill Garage
Leave a review

37 reviews from our car dealer reviews community

Leave a review for Tower Hill Garage
Leave a review
"One in a million "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service and no pressure on you at tower hill garage great sales team easy atmosphere and quality of cars well done guys

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought a used car from Tower Hill garage, the service was excellent and Alan the salesman was great, he never gave me the hard sell instead he just let me make up my own mind. A new MOT and 3 month warranty was included, the car was spotless when I picked it up. Overall I would say you are given 5 star service at Tower Hill. Thank you very much. Denise from Surrey

"Strange Attitude"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drove 50 miles to view a vehicle at £8.5k and I was interested enough to ask for a test drive but as I was short of time, had no trade in and did not require finance and it was raining, plus the vehicle needed a very good valet due to a dog I would have returned with my better half at the weekend. I was refused a test drive as apparently their margins are so tight they can’t afford it. Never had that in 40 years! Certainly wouldn’t bother going back to Tower Hill Garage.

Staff from Tower Hill Garage in response to Strange Attitude

Thank you for taking the time to leave a review of your experience at Tower Hill Garage, your comments have been carefully considered. We feel you have unfortunately misunderstood the conversation surrounding the test drive. We never have any issue with customers test driving vehicles if they're looking to proceed with a purchase (subject to a satisfactory test drive). In this instance and by your own admission, you stated that you wished to return to view the vehicle with your wife at the weekend in order to make a decision together. As such, it was suggested by us that upon your return we would be more than happy for you both to test drive the vehicle at the same time. For further clarification, we've never refused any test drive on the grounds of tight margins or affordability - we're actually slightly bemused by this statement. As an independent small business, we'll obviously try to keep costs (such as fuel for example) to a minimum, which is why we would've suggested providing you both with the one test drive (as opposed to two separate ones). We apologise if you misunderstood during your recent visit. Moving forward, the vehicle is currently available and you're more than welcome to return with your wife to view and test drive the vehicle together before making your decision. Once again, thank you for leaving your review and we look forward to welcoming you back (please do call us to confirm the availability before travelling). Kind Regards The Sales Team Tower Hill Garage Limited 01252 515544

"disapointing "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

poped in tower hill garage today for a px on a vehicle they have for sale i asked the question how much would you part exchange against a particular car, i was asked the question with a question which was how much do you think its worth all car dealers quote different prices so i asked again how much would you give me in px for a particular car he said again how much do you want for it. if i cant get a price for my car how do i know how much to spend ???? i wont be back ever px not your strong point

"Buying made easy"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a Land Rover Freelander from Tower Hill Garage and was very pleased with the way Alan and the team made the whole process very easy. The car was in excellent condition and they got it mot and taxed in just three days after I first enquired and they dealt with the change of ownership saving me a lot of time and trouble. Only downside the spare wheel was missing but I didn't check that until later so not surprised they missed that, I'll now have to purchase one from somewhere. But overall I would recommend them highly.

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Staff from Tower Hill Garage in response to Buying made easy

Hello Paul, Thank you for leaving your kind review, it is very much appreciated and we're glad you're pleased with your vehicle. As with a great number of modern vehicles, this vehicle was not supplied by the manufacturer with a spare wheel from new, having been supplied with an emergency tyre repair system instead. It was possible to specify and order these vehicles with a spare wheel as an optional extra, however many buyers decided that the standard equipment emergency tyre repair kit was sufficient (resulting in some vehicles having spare wheels and others not). Our technicians carry out a pre-delivery inspection on every vehicle prior to sale and we can confirm that your vehicle did have the correct emergency tyre repair system present. If you wish to order a spare wheel and associated tool kit, please do not hesitate to contact us where we'll be more than happy to advise you further. Kind Regards, The Sales Team. Tower Hill Garage Ltd.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All very friendly, Alan was very helpful, I would recommend Tower Hill Garage in Farnborough to friends and family .

"Amazing service and team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This the 4 car I have brought for tower hill garage in farnborough, and every time I have received great service for them. They team are helpful and very friendly. They have a great range of cars at great prices. They are always willing to give you the right advise and answer any questions you may have.

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"Very good service"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well pleased with the way I was treated by Tower Hill Garage Farnborough and with the purchase of the car and the part exchange.

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"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to Tower Hill Garage after seeing a car on website . No pressure to buy , very friendly , helpful , and Paul was a pleasure to deal with . If the car is as good as the service then brilliant . Would recommend , and I live 50 minute drive from site

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"Good local dealer"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have no complaints at all about Tower Hill Garage! I purchased a Mini One in January and Its been perfect. It was in perfect condition and up to now I have had no issues with it at all. I would happily recommend this dealership to anyone.

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Dealership Information

Tower Hill garage are a used car dealership based in Farnborough and they have been established since 1938.All of their vehicles come with MOT, parts and labour warranty and are all HPI checked. 

If you have purchased a vehicle from this dealership, please share your experiece with us and leave a review.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
37 reviews4.4 out of 5 stars — Rated Very Good
Excellent
30
Very Good
2
Average
0
Poor
2
Terrible
3

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  • Contact Information

    Address

    Tower Hill Garage
    Cove Road
    Farnborough
    Hampshire
    GU14 0EL

    Get in touch

    01252 515 544
    http://www.towerhillgarage.com

    Opening times

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    Dealership Statistics

    81%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About Tower Hill Garage

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