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Buying a car in lockdown, without driving around and trykng out a number of vehicles, was a scary experience. It didn't help that I wasn't very familiar with the BMW 4series. I needn't have worried! From start to finish Brian was incredibly professional and helpful. Nothing was too much trouble. And when we finally got to the site from our home in the West Country it immediately became obvious that there was very little that he and Danny didn't know about the specialist cars that they sell. Once in a while you come across an exceptional business that does what it does as well as it can be done. Delighted to say that Town Car Sales is one of those...
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Buying a car can become quite a stressful experience to say the least, going from showroom to showroom with sales teams being totally un interested in you or the planned car you wish to buy. From the moment we entered Town Cars we were made to feel most welcome. We had found a car on their website, which we wanted to look at as it seemed just right. They showed us around the car and then left us alone to chat. There was never a feeling of being pressurised to buy at any point. We were left to look and sit in the car on our own and after some careful consideration on our part we went in and told them we would be buying the car! I filled the required paperwork and first part of the exciting journey was done ! On the day of collection the car had been cleaned in and out and looked absolutely stunning. I was shown around the car and was explained all the optional extras that came with it. Which did take sometime, but which was great. Prior to leaving I was told that if I had any issues now or in the near future I was most welcome to give them a call. A big thank you guys. The experience made the purchase even a nicer memory! Thank you.
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Travelled down from Leeds to purchase a 17 plate BMW M240i. The car was as described (immaculate) and the service proivded by both Danny and Brian was first class. Highly recommended.
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We were looking to buy a Range Rover, we found a number of cars that met our criteria. Luckily one of them was just a mile from our house in Sunningdale. Unfortunately our experience of that dealer made us nervous. We read reviews to find better dealers and found Town Car Sales in Enfield. The price of the car (excluding extra's!!) was cheaper but the honesty in the Town Car advert and the reviews felt better BUT was it worth the drive. It definitely was!! When we met Brian and Danny we knew it was worth it. They were knowledgeable, charming and just plain honest. I love the car they sold me and it was a good price. I loved how they explained how much profit they needed to make. They explained the deal in such a clear and honest way AND it turned out just as they said. I part exchanged a Mercedes but forgot the log book. However they let us drive the Range Rover away and we left the Merc without a log book. I have never written a review before but that gesture and the whole experience made it important to write it up. You don't need to know cars if you know Town Cars (Brian and Danny thanks and feel free to use this cheesy line or not :) ) MY KEY MESSAGE - IT WAS ABSOLUTELY WORTH THE DRIVE TO TOWN CARS TO KNOW YOU ARE GETTING WHAT YOU THINK YOU SEE.
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Danny & Brian, @ Town cars, I cannot rate them high enough, lovely selection of top quality cars very well presented a real pleasure to do business with! They both really bent over backwards to make a effortless transaction in taking the time discuss things through with the new purchase and my trade in. Im really pleased with the range rover they have sold to me!! I will certainly be dealing again with next the purchase !! 10/10 (Highly recommended!!) Want a new car then they are the guys to trust!!
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There were no issues during the test drive of the Range Rover Sport that I subsequently purchased from Town Car Sales in Enfield. Since purchasing the car, there has been nothing but issues and Town Cars have been completely unwilling to help resolve them. The value of the car has depreciated by over 40% in less than a year due to these issues. Now there are warning lights for the coolant on the dash that have also cost me thousands to replace. When the new (and honest) garage came to sort out the problem they found that the only key I had been provided with by Town Cars was broken and there was no blade (internal manual key) to allow access if the battery dies, it had been sawn off! Furthermore, they lied on almost every aspect of their advert, for instance, they rounded down the millage by over 1000 miles, they never mentioned that there was no tyre changing kit or spare tyre included, the automatic tail gate arm had been glued into place and subsequently broke creating damage at great expense, there was only one key (illegal not to mention this at before the point of sale), the headlights were faulty which turned out to be a damaged front end (I did the test drive in the day and only found out about the headlights when driving the car for the first time at night).... the list goes on. I have lost almost £10,000 due to the lies and dishonesty of Town Cars, please just stay away from them. Whatever you purchase will create more issues than it is worth and you will end up out of pocket with no help! Crooks, cheats, and the AA should be ashamed of putting their name to the garage.
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Daniel Brillus from Town Car Sales Enfield in response to CROOKS & LIES
We have had no contact from this person so have no knowledge of any of this and have been given no notice or proof of any faults with any car sold last year. If this plethora of problems happened I would have thought you would contacted us immediately, not a year later through a review site without any communication. We can not be responsible if people treat there cars badly which causes problems and affects its value a year down the line. Sounds like you have abused your car then taken it to a garage that is, as all are, out to get as much money out of you as possible, now your looking to blame someone, strange that. However I will take the opportunity to provide some useful, factual information. Every car is sent out fully checked and prepared with no defects at the time of sale to our exceptionally high standards, to and beyond main dealer and AA requirements, which is why we are able to provide AA warranties on all our cars. We have invoices for parts changed and a clear diagnostic report using Land Rover diagnostic equipment on ever car including documents signed buy the customer pertaining to the condition, stating everything has been demonstrated and is working, as well as the check list for keys, locking nut, service history etc. We also have video for every car backing up the afore mentioned. Photographs are provided of the odometer showing the exact mileage in every advert we post to avoid any discrepancies or confusion. With regards to the boot struts, these are held in place on a ball joint system so cannot be ‘glued’ in place, they can only be damaged by forcing the electric tailgate up and down manually which people are explicitly warned not to do during the hand over. There is no coolant sensor that would cost thousands on a Range Rover Sport. The so called ‘honest’ garages you use may not be so honest. I could go on but the only true fact is that even if any of the alleged faults listed had occurred on any of our cars they would all have been covered and subsequently repaired or replaced under the warranty by following the simple claims process, including the imaginary thousands of pounds sensor – if it existed. We have a reputation for excellence and honesty, backed by the independent genuine google reviews. We have an award winning workshop, managed by one of the Top Technicians in the country. We have sold thousands of great cars over the years with countless happy thankful customers and been in business a long time. None of that would be possible if we sold bad cars, we have a loyal customer base whose cars we look after and maintain year after year with customers buying multiple vehicles. The nature of this so called review the implausible nature and the shameful language used shows it for what it is. This attempt to tarnish our reputation is unfounded, petty and quite sad trying to lay blame elsewhere when the problems are clearly your responsibility. Reading between the lines and looking at your review history I am confident anyone reading this will see straight through it as the nonsense that it is.
Just bought a car and I have to say this has got to be the best experience I could have wanted. I got the best service. They went above and beyond to make it a easy time buying the car. The car was brilliant and I would recommend Town Car Sales in Enfield to everyone if in need of a car.
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Went to view a Porsche Cayenne we had our eyes on for a while. Danny at Town Car Sales Enfield was an absolute pleasure to deal with. Absolutely no pressure, left us the keys and to ourselves to look around. Answered all our questions, car was as advertised, FSH and in great nick for a 12 year old car. We were made to feel comfortable. This is a family business and it shows. Everyone friendly and knowledgeable. We were there an hour and left with the car. Thoroughly recommend these people.
I bought a Mercedes E350 from Town cars Enfield about 2 months ago. The car is superb, better than I thought it would be. Immaculate right through. Customer service was excellent . Honest and friendly. I will defiantly use them again.
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Town Car Sales Definitely worth a 5 star review. The car was immaculate, the service was second to none. Cant fault them so very happy indeed.
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Town Car Sales are a Car dealership based in Enfield, Middlesex. They are open Monday to Saturday. They specialise in German cars especially Mercedes Benz and BMW. They also offer servicing and finance.
If you have bought a car from Town Car Sales, please share your experience with us and leave a review.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Town Car Sales Enfield
Southbury Road
Enfield
Greater London
EN1 1PJ
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