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Very good customer service from all sales employees!
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As far as the car's concerned I've had no problems at all. It's driving well, seems to have solid mechanics and is good on fuel. The customer care I received at the dealership was great. There was some confusion at points in the sales process, but the salesman who was assisting me noticed my frustration, apologised and calmed me down. He recognised things could've been more efficient and that recognition and apology meant a lot to me at the time. I'm really happy with everything and have only awarded 4.5* because nobody ever gets 100%
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We're lucky to live locally to the biggest car supermarket in Wales, Trade Centre in Neath. We've bought from them before as have always received good service, and his time was no different. Our old car had broken down so they went the extra mile and arranged transportation to get us to the dealership so we could collect our new Toyota Aygo. We appreciated this very much indeed.
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The service was lovely and everything's totally fine with the car so far.
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All's good with my Ford Fiesta. I've bought from Trade Centre Wales before & I'm happy with the service I received this time round.
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Everything's going great with the Astra I bought from Trade Centre Wales so it's definitely 5 stars from me!
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I can’t give anything less than 5 stars because the team at The Trade Centre Wales (Neath) was absolutely brilliant. After driving away I had a small tyre issue, but the team was more than happy to help and resolved it quickly. Both the sales team and the aftercare team were incredibly supportive... I can’t fault them. Most importantly, I felt completely comfortable during my visit to the dealership – exactly the kind of experience you hope for when buying a car.
Reviewer has confirmed their email address
I’m getting on fine with my Citroen so far. I’ve had a few teething problems with the clutch and accelerator (it's got a pretty high biting point) but I think it’s just a matter of getting used to it. Whilst a little more detail about the warranty would've been helpful, everything else was handled great and considering these guys sell 1000's of cars every month I seriously can't knock them.
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Honestly I can’t fault the team at The Trade Centre Wales branch. We drove away in a Hyundai but after a few miles we noticed the brakes didn’t feel quite right. I called the team, and they were more than happy to take the car back immediately for investigation. The brakes were sorted quickly, and since then, the car has been faultless. I’m happy to give them a high score for their excellent service and responsiveness.
Reviewer has confirmed their email address
Had a really good experience at TTCW. The salesman wasn't pushy & was incredibly helpful.
Reviewer has confirmed their email address
The award winning and largest independent used car supermarket in the U.K, The Trade Centre Wales prides itself on providing the highest quality used cars at the very best value. Selling over 40,000 used cars every year, with the added convenience of being able to drive away your perfect car the same day.
Every single car undergoes a thorough 99-point vehicle safety inspection, full valet and pre-handover check, so you can trust that your new car will leave the showroom in prime condition. Furthermore, the dedicated customer service centres are open six days a week to ensure that we are always on hand for any post-sale queries or advice.
With used cars available from with low monthly payments and zero deposit finance available, upgrading your car easy. Each outlet has a dedicated car finance team who arrange car finance for over 1000 customers every single week and we can tailor-make a deal to suit your budget, including paying off any current finance that you may have on the car that you are trading in. Why not save time and pre-arrange your car finance using the eligibility checker.
With over 500 cars in stock at Neath, we hope that you'll pay The Trade Centre Wales a visit soon and let us count you amongst the thousands of loyal customers that never buy their vehicles anywhere else!
Representative APR 15.9%
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1999
The Trade Centre Wales (Neath)
Neath Abbey Business Park
Neath
Neath Port Talbot
SA10 7DR
01792 814300
https://www.thetradecentrewales.co.uk/used-cars-neath/
Mon | 09.00 - 21.00 |
Tue | 09.00 - 21.00 |
Wed | 09.00 - 21.00 |
Thu | 09.00 - 21.00 |
Fri | 09.00 - 21.00 |
Sat | 09.00 - 18.00 |
Sun | 09.00 - 18.00 |
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