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129 reviews from our car dealer reviews community
Leave a review for The Trade Centre Wales (Neath)
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129 reviews from our car dealer reviews community

Leave a review for The Trade Centre Wales (Neath)
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"1st time "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my 1st time using The Trade Centre, I didn't read many nice reviews online, but thought I would give them a go. I am pleased to say I experienced a 5 star service and didn't experience anything like the reviews said online. The car is good and I would be happy to use them if I saw another car there I liked.

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"Seat Leon "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car from Trade Centre, the Seat Leon is running well. Had a minor issue with the tyres but it wasn't anything they would have been aware of unless they took the wheels off. I found the salesman good, there was quite a lengthy wait from when I found the car to doing to paper work and had to chase them up a couple of times. But overall its been a good experience and I'm happy with the car.

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"Chance purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was after getting a new car for my Mrs, so we went to The Trade Centre for a browse. After some time we were going to leave then saw the BMW as we left and it was the perfect price for our budget so we bought it. The salesman was good with us and got everything sorted for us with a problem. When the time comes for a new car I would likely consider them again.

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"Was a pleasure to buy from them... "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This isn't our first purchase from The Trade Centre and I doubt it will be the last time we will use them, we recommend them to everyone and my brother and a friend has bought a car from them! We wanted to upgrade our 12 year old Audi, and the chap (I cannot remember his name) but we was fab, he helped us buy a great Mercedes and it definitely was the upgrade we needed! Honestly it was a pleasure to buy from them.

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"The staff were excellent "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I was considering buying a car from The Trade Centre, I was unsure because some of the reviews I had read weren't very positive. However, I'm so glad we decided to visit, as my experience was nothing like the reviews – they were excellent! Initially, I did find the phone communication lacking, but the customer service more than made up for it. When we mentioned that we had animals to get back to, the salesman ensured the entire process was quick for us. After we got home with the car, they called to let us know that they had realized they forgot to address something with the wheels, which I had paid for. They promptly arranged to fix it at a time that suited me. I was really impressed with their honesty! Based on my experience, I wouldn't hesitate to buy from them again.

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"All good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No problems with my Ford Kuga, it's all good. The team are friendly and make everything straightforward. Hopefully Ill have this car for a while but if the right car came up in the future I would use them again.

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"Always satisfied"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have now bought from The Trade Centre 3 times and I am always satisfied. My most recent purchase was a Kia Picanto and its suiting me well. I did have some minor faults with the car post sale, but as soon as I brought this to the aftersales department, they had this sorted for me with no questions asked.

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"Brilliant! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had a good thing going with this dealership, this is the 3rd time I've bought a vehicle from them and they are just great. This time, I knew I wanted a Juke, as I had one previously. Unfortunately, the new model didn’t come with a CD player like my old one, but I found an adapter which has been amazing. The customer service was brilliant, as always. There was a minor issue with the initial salesman, which I think was just a training matter, but the second representative I spoke with quickly reassured me and resolved the situation. Overall, it was another great experience, and I’ll definitely be back when I’m ready for an upgrade!

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"Kia Sportage "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All is running well with my Kia Sportage I recently purchased from these guys. Stefan who was my salesman was really nice, answered all my questions. Really happy and would rate my overall experience 5 stars.

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a Kia Picanto for our Granddaughter who is learning to drive. All the staff were just fine, no complaints with the service we have received from them. There is a issue with the cupholder in the car, but we are hoping the trade centre can help with the repair or replacement. I have found the experience a positive one and would consider buying from them again in the future.

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Dealership Information

The award winning and largest independent used car supermarket in the U.K, The Trade Centre Wales prides itself on providing the highest quality used cars at the very best value. Selling over 40,000 used cars every year, with the added convenience of being able to drive away your perfect car the same day. 

Every single car undergoes a thorough 99-point vehicle safety inspection, full valet and pre-handover check, so you can trust that your new car will leave the showroom in prime condition. Furthermore, the dedicated customer service centres are open six days a week to ensure that we are always on hand for any post-sale queries or advice.

With used cars available from with low monthly payments and zero deposit finance available, upgrading your car easy. Each outlet has a dedicated car finance team who arrange car finance for over 1000 customers every single week and we can tailor-make a deal to suit your budget, including paying off any current finance that you may have on the car that you are trading in. Why not save time and pre-arrange your car finance using the eligibility checker. 

With over 500 cars in stock at Neath, we hope that you'll pay The Trade Centre Wales a visit soon and let us count you amongst the thousands of loyal customers that never buy their vehicles anywhere else!

Representative APR 15.9%

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1999

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
129 reviews4.7 out of 5 stars — Rated Excellent
Excellent
110
Very Good
15
Average
0
Poor
0
Terrible
4

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  • Contact Information

    Address

    The Trade Centre Wales (Neath)
    Neath Abbey Business Park
    Neath
    Neath Port Talbot
    SA10 7DR

    Get in touch

    01792 814300
    https://www.thetradecentrewales.co.uk/used-cars-neath/

    Opening times
    Mon 09.00 - 21.00
    Tue 09.00 - 21.00
    Wed 09.00 - 21.00
    Thu 09.00 - 21.00
    Fri 09.00 - 21.00
    Sat 09.00 - 18.00
    Sun 09.00 - 18.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About The Trade Centre Wales (Neath)

    Company Formed: 1999
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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