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22% Recommend
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81 reviews from our car dealer reviews community
Leave a review for Trade Centre Warrington
Leave a review

81 reviews from our car dealer reviews community

Leave a review for Trade Centre Warrington
Leave a review
"Unhappy Yorkie"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have sent several emails via the address given in their listings on Auto Trader, via Auto Trader's own system and via their contact form on their own site. I have called several times a day on the numbers given on their website (the mobile number 07497612522 is out of service) and am yet to speak with them. I am a cash customer who is interested in a couple of their cars but I work over 2 hours away from them, so don't want a wasted journey. Especially as many of the reviews here say the cars aren't there when you get there.

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"Angry customer"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Porsche from them and a point of sale I was promised a spate key, the MOT certificate for the car, a "big" pile of invoices. I wouldn't have bought the car otherwise as this is a big deal when buying a secondhand Porsche. After many phone calls ( not answered) and over 50 e-mails wanting an update regarding the spare key, the valid MOT certificate and invoices I haven't had any reply whatso ever. This has left me no choice but to take them to court for falsely selling me the car as they said they would get me these items. I require either you to complete on your word and get me the agreed items or a full refund or I'll be taking you to court!!!

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+0 Found this review helpful

Michael in response to Angry customer

Take them court! and get them shut down its a disgusting company what there doing to people isnt right. it needs closing down! Badly run!

Discussed in response to Angry customer

Ive had a similar sort of issue with this company. Promise promise and very rude indeed. Once they have your money they don't care about

"lmao"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After 7 unsuccessful calls my call was answered, to be told that he will call me back in 5 minutes. Thats been and gone and still waiting. What car dealership doesn't reply to sales enquiries? It may not speak directly of the cars conditions but speaks of there business skills. Well done Trade Centre thats 2k cash sale lost for yourselves! Dont use these if you want a car anytime quickly!

"Roxanne"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute farce of a business you ring and they don't answer or they hang up, don't reply to emails what is the point in advertising cars??? Complete time wasters.

"Kyle"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I don't think they are interested in selling anything to anyone just wasting time. I applied for finance on a very nice and clean car they phoned me back the next day while I was at work I answered and explained that I wanted the car but could thay call me back later in the day when I had finished the women who I spoke said i will only take 5 minutes to complete the application I calmly and politely said for the second time I can't as I'm at work but am more then happy to complete the application if they call me back she finally agreed getting very short with me about a time to call back. We agreed on 5 that evening that was a week ago I have heard nothing iv tried called there office countless times and have even applied to there website for a second time. Clearly they are not interested in how they are viewed by customers. After my own experience and the reviews left by others if stay well away.

"Valerie H"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't think, like I did, that these reviews were written perhaps by disgruntled people with axes to grind. I ignored them as I thought the range of cars would be worth me looking at, and how bad could it be really? Couldn't reach them by phone, on any number, but I wanted to buy one of their cars! I drove over an hour to get there... Loads of cars in a tiny forecourt, couldn't see any I was interested in, but was expecting to travel to their other site... The two guys there were less than interested. Phones were ringing, ignored. Both told me 'oh, it's too busy we don't answer those.' I enquired about the car I was most interested in, 'oh that's definitely sold. Would you like a completely different car for considerably more money?' They asked about my budget, said they didn't have for me. I asked about the cars at another site, they wrote down a postcode but couldn't give me ANY information about what cars I'd find there, just that the one I liked wasn't there. Not sure what the priority is at Trade Centre Warrington, but it's definitely not customer service. And I did not see anything which might have indicated it was selling cars, either...

Dominic Jones from Trade Centre Warrington in response to Valerie H

Thanks your feedback will be duly noted. Kind Regards Dominic Director

Valerie H in response to Valerie H

No denial, no excuses, no apology. Well done Dom.

"David"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came to this dealership in September and found it to be very useful and helpful... since it being took over or a new director its just gone downhill... the service is awful to car states where terrible.. i would not recommend to anyone if I had went with my gut insinct id very something very dodgy was going on... I see the guy replying to issues but its going more downhill wouldnt surprise me if it closed in time used to run one myself and eventually it never works... Heard alot of bad things about this place since the new takeover.

Dominic Jones from Trade Centre Warrington in response to David

Hi, David I do not recollect dealing with yourself? If you could forward me your number to info@tradecentrewarrington.co.uk you can possible help with the progress of the business Thanks for your feedback Dominic Director Tradecentre Warrington

"Alister"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been looking at several vehicles over the last few months through the Warrington Trade Centre and on numerous times I cannot either find the vehicle advertised at either the Warrington or Northwich site. Calling on the phone is not much better, been given the runaround the vehicle has been sold is a common one, another one is the vehicle is at the MOT station.... and they don't like you being on the phone long. I remember looking at a car at the Northwich branch one day where the door pockets were fill (yes full) of rainwater... Why do they seen to have so many broken cars? Seeing the reviews here I don't think I will be giving what small budget I have to the Warrington Trade Centre, and I'm very pleased to have found this site.

"mo"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I rang trade centre about a car, was told to ring another number, which I rang with no answer, tried several times, no answer, rang back the first number, got the answer machine, left a message, no one got back to me, i have 5000g cash, they can forget it, i will give my money to someone else.

Dominic from Trade Centre Warrington in response to mo

Hi Mo, i sincerely apologize for any inconvenience, the phone lines are extremely busy at the moment, we do try to answer every call efficiently but due to the volume sometimes regrettably some are missed. If you do consider us in the future please drop me a email on info@tradecentrewarrington.co.uk for the attention of myself and i will ensure i call you immediately. Kind Regards Dominic Director Tradecentre Warrington

"Andy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am trying to contact this dealer to establish if a certain car is still for sale. As of today, I have made 16 phone calls, left 2 voice messages, sent one email and one text message - no response from the dealer!!! I am a cash buyer who needs to buy a car asap. These people are absolutely clueless about running a car dealership in a professional manner.

Dominic from Trade Centre Warrington in response to Andy

Hi Andy Sincere Apologies for your inconvenience. I can assure you i try my utmost to run my business to the highest standard possible. I have been sat in the office all morning myself and tried my to ensure all calls are answered. Due to the volume of calls we receive, unfortunately some are missed from time to time. If you would like to contact me directly via phone or message please feel free to do so on 07756888286. Kind Regards Dominic Director

Mandy in response to Andy

I'm finding the same problem and I've been ringing every 10 mins all morning. Been trying to make contact for over a week, I've even tried the number in the response from the owner to your review and still no joy. Like you I'm a cash buyer, if it was't for the fact they have what I've been looking for then I would have given up by now

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Dealership Information

Trade Centre Warrington is an Independent dealership that is based in Warrington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
81 reviews2.1 out of 5 stars — Rated Poor
Excellent
17
Very Good
3
Average
2
Poor
13
Terrible
46

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  • Contact Information

    Address

    Trade Centre Warrington
    280 Knutsford Road
    Warrington
    Warrington
    WA4 1AZ

    Get in touch

    01925 633 701
    http://tradecentrewarrington.co.uk/

    Opening times

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    Dealership Statistics

    22%
    Would recommend this dealer to family and friends
    28%
    Percent of reviews responded to by this dealer

    Additional Information About Trade Centre Warrington

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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