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Bought a car off these in March first & last time. Looks like if you pay cash for a car they don't want to know when its left the forcourt. Never answered the phone or rely to emails or regested letters. Stay well clear...
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Dominic from Trade Centre Warrington in response to Angry
Please provide me with you registration of the vehicle you purchased and the date of purchases I this can be investigated further , without this information again I will have to consider this as another false review Thanks Dominic
Steve Williams in response to Angry
Dominic as you can see this is a verified review. .that means I had to show proof of purchase before it went live. Please give me your number not Bernards if more info needed. Angry.
Dominic from Trade Centre Warrington in response to Angry
please forward details to my personal email djdirectmanagement@gmail.com Thanks Dominic
Steve Williams in response to Angry
Dominic you asked for my details, these were emailed to you on the 19-10-16 And guess what true to Trade Cente Warrington form No reply or communication. ANGRY.
Steve in response to Angry
Dominic I purchased my car from tradecentre Warrington 7 months ago, can you please tell me why it is now up for sale by you on e Bay?
Steve Williams in response to Angry
I would like to ask Dominic why is my car for sale on your site when it's been in my possession for 7 month ? False advertising I call that.
I have been trying to contact the trade center for a few days now, the phone was not once answered, So i guess they are busy so i drop an email. Again NO reply. Today i rang again and was cut off !! i rang again and again and still no answer. I then ring off my mobile and was answered, the tone of voice on the man who answered sounded as though he really wasn't interested. Managed to ask about one of the vehicles that i wanted more details on (seen on their website) and was bluntly told it had been scrapped, upon starting to inquire about the second vehicle, the phone was slammed down while i was in mid conversation. Will not be taking my business to them and will not recommend to others. Thank you so much for you outstanding customer service...............NOT !!!!!
Absolute rubbish. Dishonest man. Still don't have car paperwork for a 2010 punto evo that he said had a misfire problem. £1000 spent as well as the 2500 and car is still on axle stands. Refused to take any responsibility for the covered up engine light. I tried uploading a video to the page showing the tamper with the clocks to hide the engine light but I doubt it will show up. Anyway forensics managed to lift fingerprints off the dials. He clearly would have noticed that there was no engine light. And I found it strange that he said it's a coil pack problem and that if he solved it he would sell the car for 5000 instead of the advertised price of £2490. Myself and my girlfriend who purchased the car are eagerly waiting for the results. See you soon Pete! And don't play stupid.... WV10 Vcy
Dominic from Trade Centre Warrington in response to Immanuel
Can I start by adding this is possibly the most false review I have ever read in my life, it's unfortunate other people don't see the whole situation and can only read what your putting. Let's start from the beginning, you contacted us regarding the car, we advised the car retailed at around £5000 it was listed at £2490 due to the fact it had a random misfire, which you were advised before you travelled to us. We also advised it was priced to clear as we hadn't really looked at the vehicle much since having it as didn't have the time and was selling it as Spairs or repairs. You arrived to see the vehicle late on, and even test drove the vehicle, we had advised what it could be but could not guarantee what the problem was exactly. You decided to buy the vehicle as you stated you had traded a few cars yourself and could repair it yourself. I myself received a call from you a few weeks after you purchased the vehicle stating you were not happy as you had come to the findings it was going to cost you more than you had first expected to repair. I advised I would need to check how the vehicle was sold and what was wrote on the invoice at point of sale as one of my employees had done this with you, the invoice stated sold as Spairs or repairs, sold with misfire - please note you the customer, signed this document twice. Which then legally binds you to its terms. When I returned from getting the invoice you had hung up the phone, I tried on several occasions to ring you back but there was no answer, I left you a voicemail personally however to date have had no reply! Unfortunately you have now turned to social media and this review site to try and make my company look bad, which people can make there own minds up regarding however find it unfair to do so without contacting me in anyway. I would suggest in future that you research a vehicle you are buying a little more and if you are in fact not a mechanic then get a qualified mechanics advise before purchasing a vehicle sold as Spairs or repairs. Should you feel the need to contact me regarding anything please call me or text me on 07484656711.
Immanuel Ambundo in response to Immanuel
Wow! This is laughable. I'll let the reviews speak for themselves! You said it was a coil pack? Did you not? I don't care of it was priced to sell. What was a piece of black tape doing behind the engine light? I can assure you that that is fraud and I would never have purchased the car if I spotted a flashing engine light. Where's the paperwork anyway? Still don't have any of it that you promised to send within two weeks, it's knocking on nearly 2 months? And its also quite convenient that you direct people to Facebook where you have a 4.9 out of 5 but everywhere else, where it actually matters, you have 1, and that's because one can't give less. I advice anyone BEWARE!
Absolute disgrace of an establishment. False advertising to the absolute limit. They say 12 months MOT on the adds and when you get there and ask so 12 moths MOT with the vehicle - answer no the mot is a extra charge. Arrived at the centre and said you have a lot of cars on your website for around 500.00 pounds no we don't have any is the answer but we can give you a loan for 1000.00, terrible business practice and worst dealer you will ever go to be warned this establishment is a absolute joke. I also started on me and shouted and said go somewhere else after i said that this isn't what was stated on your website or the add. Got super aggressive.
Dominic from Trade Centre Warrington in response to lee mullen
Hi Lee If you could confirm when you have been down as i have been on site all day and i would not allow any of my staff members to be aggressive in any way what so ever - and we do have a selection of vehicles from £500-1000 so i am unsure where you have been, without contact i could only consider this a false and inaccurate review.
Tracey Waddingham in response to lee mullen
The comments u have made are completely ridiculous. They do provide 12 months MOT as they state in their ads! I know this for a fact .... as we actually BOUGHT a car from trade centre warrington and were Sat at the garage whilst the car was being tested and the certificate was put into hand. The staff are not aggressive in any way complete and utter rubbish! They are polite and very helpful and go the extra mile. My car was missing a door handle trim for example a trivial thing u will agree but I mention it to them and they went online and found me a replacement set ordered and paid for them plus sent them straight to my address. Not something many dealers would bother with but as I said great customer service
Hi I just rung and asked for a car which I been very interested just aware all customers this place should be close! They all lairs and promise many things and they never done! And also my friend asked for car today and he make a phone call is not nice customer service he been asked for a car they said car has been sold he try to ask is any other cars similar and was switched off! Later he rung back again and asked about that second car what been interested and few details another guy just said no no no! No more cars bye!!! I don't understand why that owner of company can run this business is worse place ever no even go there! Not recommend to anyone!!!!! Bye!!!
dominic jones from Trade Centre Warrington in response to Danny
Yet again another review from someone who has never dealt with my company, unfortunately we do not collect vehicles and have a high turnover of vehicles. I do not see the reason for a bad review just because the vehicle you were after had sold? Kind Regards Dominic
I traveled 40 mins for a car advertised when i arrived there the engine sounded off and there was a management light was on he promised me if i was to put a deposit down he would sort it in 2 days i called him 2 days later and he said he'd sorted it when i arrived there the problem was still the he managed to knock the light off for 5 mins he wouldn't give my deposit back and told me if i came down to the forecourt he'd knock me out eventually after months and months of fighting i managed to get it back KEEP FAR AWAY FROM THIS GUY.
Dominic from Trade Centre Warrington in response to Adler
Please can your forward me your name and full registration of vehicle to info@tradecentrewarrington.co.uk so i can investigate this further, as to my knowledge i am unaware of this situation, if there is no communication from yourself i will update and have to deem this a false review. Kind Regards Dominic
dominic jones from Trade Centre Warrington in response to Adler
Just to update - had no contact from this customer so can only deem this to be a fake review - also if you read the review carefully, he states he was threatened if he came down to the dealership however his review states he was already at the dealership.
Joseph Adler in response to Adler
It was a dark grey ford s max on an 07 plate sorry can't find the invoice anymore so don't have the full regards plate but just to add it cant believe you don't remember me after you swore and shouted down the phone at me so many times
WE HAVE TRIED UNSUCCESSFULLY TO CONTACT THIS GARAGE ON SEVERAL OCCASIONS. NO ANSWER TO EMAILS AND NO ONE ANSWERS THE TELEPHONE. I WOULD HATE TO THINK WHAT WOULD HAPPEN IF WE ACTUALLY BOUGHT A CAR
Dominic from Trade Centre Warrington in response to LYNN
Please see below two reviews from customers that have actually bought a vehicle from ourselves and our facebook page www.facebook.com/tcwarrington, i would appreciate it if you could refrain from leaving a bad review when you have never dealt with my company. Thanks Dominic
Tracey Waddingham in response to LYNN
I bought a car from them and they provide fantastic customer service! They were extremely helpful finding us the car we wanted. Keep seeing negative posts and think these people are trolls as I dealt with them 1st hand and find the comments unbelievable!
We would definitely recommend to anyone who is looking to buy a car. The staff were extremely helpful both on the phone and once we arrived at the dealership. We bought a beautiful insignia which when we got home unfortunately found a few issues but after speaking to them on the phone they bent over backwards to sort it all out. They came and collected car swapped with a another beautiful car to use whilst ours was sorted and then they brought ours back a couple of days later ( think I should inform you that it was the boss who personally picked up and returned our car! which we were extremely shocked at) Just shows how much they put into customer care (fantastic) We will definitely be going back when I pass my test to get another car from them. Was worth the 1 hour 40 minute drive.
I went here this morning after a phone call I made to them over a certain car. Person I spoke to was helpful and asked if I could inform when I new when I would get there which I did. On arrival I was greeted by a salesman and greeted by name was shown the car I enquired about but wasn't wat I wanted which was my mistake I purchased another to eat I did want Only down side to my visit was no brew was offer but was offered a lift to the train station while my car was being valeted I would recommend this company at this point on customer service I will update on any issues if any
Still owes me money. Bought a car from this place wish I had never bothered drove it away had to take it back 24hr later with a fault they kept it for two days with no replacement went to pick it up only to get or home still with the same fault. Took it back again they said they would fix it decided two days later to get my money back only for the check to bounce. Went to see them to find he is selling my car to someone else for more money. Finally got them to give me my cash back only to be £1000 short they said they will be in touch when they have it for me ha still waiting. Please avoid this place they do rip you off. I have now been waiting for the rest of my money for 3 months
dominic jones from Trade Centre Warrington in response to Ian
Thanks for your feedback, however it would seem your review is extremely inaccurate and unfair. yes you brought the vehicle back to us after 24 hours as you said there was a fault with the car. We tested the car for two days even driving the vehicle ourselves and found no faults whatsoever with the vehicle. You were unhappy with this so a refund was issued. The cheque given to you was cancelled at first due to you withholding documents from us as previously informed. You are correct in saying when you came back down to us we were selling the vehicle to another customer, and yes for a higher price, this is because we had heavily discounted it for you as we felt for the situation you were in previously. Can i please state, we did sell the vehicle on and the customer has been extremely happy with it and to date we have had no reports of any faults. Lastly, can i please add, we do not under any circumstance owe you £1000, the figure we do owe you is £100 in which we have tried on several occasions to contact you over. Please feel free to come down to the dealership so we can refund you what is owed. If no contact is made i will be unable to reimburse you. Kind Regards
Charlie in response to Ian
Have you seen that TV programme \The Sheriffs Are Coming\"? They recover money for people like yourself. You will definitely get your money back if you use their service. Google it. Good luck."
Ian in response to Ian
Apologies for the wrong information it was £100 you owed me not £1000 like first stated anyone can make a typing error it's just a shame we had to get the police involved not the sherif as you stated. I wish I could say it was a pleasure doing business with you but I can't . This is my part of the bargain issued by the police I do hope you keep yours by not cancelling the check many thanks.
Dominic from Trade Centre Warrington in response to Ian
Thankyou for correcting your post, I would like to add you have missed off your post the police were involved as you had threatened to burn all our cars out and had threatened physical violence against our staff members. We are glad you are now satisfied the matter is resolved.
Trade Centre Warrington is an Independent dealership that is based in Warrington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Trade Centre Warrington
280 Knutsford Road
Warrington
Warrington
WA4 1AZ
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