I know the owner might reply by saying that "We don't know you like many other reviews," but I have the purchase invoice and all the email communication with them. Feel free to contact me at nitesjain0 at gmail. These guys are thieves, have no morals, or take any responsibility for a car. I looked at the car on Autotrader, reserved a car, went there from a distance... had to plan the trip, but on reaching there, first they say another customer has come, and if that customer decides not to buy, then you can buy... Imagine your situation. After discussing, arguing, and waiting there for 2-3 hours, they said, "Okay, you can buy this car." I looked at that car; it was all direct and not checked at all. They claim they did all the checks, but all false. I had no choice, it looked okay, and I decided to buy as I came from a distance. They pressure you to buy a warranty, which is of no use. They claim if you don't take the warranty, then forget about calling us for anything. I was dealing with a person named 'Dave,' and he was very rude. Worst fellow ever I interacted with! They advertise with wrong information; they said two keys, but only told me that they have one key after paying them for a car. I was very furious and said I want to cancel the deal, so much false information. Then they said, "We will post the key to you; you please go now." I didn't trust them, as you can see the reviews; I asked them to give me in writing. It's been one month chasing them for the key. First, they don't respond to any emails; second, I kept calling them; they said we posted the key, but I did not receive it for two weeks. They said we sent it using standard post. Again, no reply for a few days. Finally, after repeatedly following up, I received the key, which was only posted a day before. The key was the wrong key, doesn't work at all, serial number also not matching; they just sent any keys and claimed that's the key which we received from the company. I called Dave, again very rude and not ready to help at all, saying that the only key which we received and saying he will not do anything from now on. Their owner, Mark, looked to be a decent person, but he said, "I can't help; it's Dave's matter, please speak to him." Such a pain to deal with these guys! I would recommend, DONT BUT BUY FROM THEM AT ANY COST. please spend £300-500 more but buy from a trusted dealer. I'm sure they won't help you in any ways, once you step out from their office!