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Went here to buy my sons first car and from start to finish the customer service was wonderful, offered refreshments and keys to any cars, Found a beautiful red alpha romeo mito asked to go on a test drive and it drove perfectly checked service book and looked good so decided to get the car delivered the next day could not be happier !! Thanks so much
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Purchased a car yesterday. Spare remote key fob didn’t work. Sorry they have no spare batteries they say. Drove away from the garage and The Tyre pressure sensor was showing low on 2 tyres, so called at the petrol station. Where we couldn’t remove the dust caps (metal ones had rusted on). We returned to the garage to tell them. The guy I think was the owner didn’t seem interested and fetched someone else who returned with a set of pliers. He couldn’t get them off either. So he gave me vague directions to a tyre repair shop. I found a tyre repair repair place I assumed was the correct place. He kindly changed the valves on 3 of the tyres. I then called Trinity back expecting them to cover the bill. Only £30. He refused to pay saying I’d gone to the wrong place. At this point I’d had enough and decided to just cut my losses and do the hour trip home. I’d expect them to do a check of the vehicle prior to pick up and confirm the car is safe to drive.. One of the tyres had only 10psi of pressure. Potentially dangerous. Very poor customer service.
Reviewer has confirmed their email address
trinity motorz from TRINITY MOTORZ in response to Quick enough to take your money
sorry to hear your not happy with our service, we were happy to pay the £30. and you also forgot to mention you used abusive language towards a staff member and then put the phone down. so if you want to give us a call we can discuss it kind regards trinity motorz
Laurence Reynolds in response to Quick enough to take your money
Hi, I wasn’t abusive towards him. I swore out of frustration as He wasn’t listening when I was trying to explain. He wouldn’t listen to me and did refuse to engage in conversation with me because he said we’d gone to the wrong place. That was all he kept saying. See how you’re not denying this though. If you’d checked the vehicle over prior to selling it you would have picked up on the issues and I wouldn’t have written a poor review
Bought my VW polo from trinity motorz, great customer service. Even delivered the car to my house thanks alot.
Reviewer has confirmed their email address
Trinity motorz from TRINITY MOTORZ in response to Great service
Thank you john for the 5 star review
Laurence Reynolds in response to Great service
Hi, I wasn’t abusive towards him. I swore out of frustration as He wasn’t listening when I was trying to explain. He wouldn’t listen to me and did refuse to engage in conversation with me because he said we’d gone to the wrong place. That was all he kept saying. See how you’re not denying this though. If you’d checked the vehicle over prior to selling it you would have picked up on the issues and I wouldn’t have written a poor review
A real joy to deal with. Lots of options depending on what car you want. Advised and guided without any pressure to buy. I would definitely use this dealership again.
trinity motorz from TRINITY MOTORZ in response to great company
thank you amy for the great review all the best trinity motorz
Darren and Steve are the best salesmen. They are not pushy about all , the provided excellent service with great value for money. All vehicles are cery affordable prices , and I would highly recommend this company. Thank you for all your help and support, Mel.
Reviewer has confirmed their email address
trinity motorz from TRINITY MOTORZ in response to Great service
thank you for the great review
Amazing service from start to finish, all of the staff couldn't have been more helpful. Very easy process with no stress, they took care of everything!! Highly recommend.
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bought my sons first car a few weeks ago and hes over the moon with it. i would recommend trinity motorz thank guys
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trinity motorz from TRINITY MOTORZ in response to GREAT COMPANY GREAT STAFF
thank you for a great review all the best trinity motorz
great service got my new car delivered within 2 days of putting a deposit down thanks guys
Reviewer has confirmed their email address
trinity motorz from TRINITY MOTORZ in response to very helpfull
thank you for the great review enjoy your new car all the best trinity motorz
Brilliant service and swift delivery of my jaguar to Aberdeen. Gentleman who delivered was so helpful and polite. Was a pleasure doing business with them. Thank you
Reviewer has confirmed their email address
trinity motorz from TRINITY MOTORZ in response to FAST DELIVERY GREAT CAR
thank you for the great review enjoy your new car all the best trinity motorz
trinity motorz from TRINITY MOTORZ in response to FAST DELIVERY GREAT CAR
thank you for the great review enjoy your new car all the best trinity motorz
I part x a car with these guys great car buying experience and after care has been fantastic very helpful would not hesitate to recommend this company good old fashioned honesty thanks guys
trinity motorz from TRINITY MOTORZ in response to Very easy great service and aftercare
Thank you so much for your wonderful review! ⭐⭐⭐⭐⭐ We're thrilled to hear about your fantastic experience with our dealership. Providing exceptional customer service is our top priority, and it's great to know that our team was able to make your car-buying journey enjoyable. We take pride in our extensive selection of quality vehicles and our commitment to transparency and honesty. It's important to us that our customers have all the information they need to make the right choice, and we're delighted that you found no hidden surprises or fees during your purchase. Our dedication to after-sales service is equally important, and we're pleased to hear that any questions or concerns you had were promptly addressed. Your satisfaction is our ultimate goal. Thank you for recommending us to others in search of a reliable and trustworthy place to buy a vehicle. Enjoy driving your dream car, and if you ever need anything in the future, don't hesitate to reach out. Safe travels! 🚗💨
TRINITY MOTORZ is an Independent dealership that is based in Rotherham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 11 | |
| Very Good | 0 | |
| Average | 1 | |
| Poor | 0 | |
| Terrible | 1 |
TRINITY MOTORZ
Meadow Bank Road
Rotherham
South Yorkshire
S612NF
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 18:00 |
| Sun | 10:00 - 16:00 |
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